ALERT! ALERT! ALERT! Extremely Unprofessional, Unsafe, and Misleading Experience - Serious…read moreCompliance Concerns I have been a regular customer at this place for nearly two years, which is why this experience was especially disappointing and alarming. I booked and prepaid $100 for a deep tissue massage through their website, which explicitly instructs customers to arrive 15 minutes early. I followed that instruction exactly. Despite this, I was told by a staff member to wait outside, and I was left standing there for 15 minutes. Only after someone remotely opened the door did a man who appeared to be the owner arrive. When I referenced their own website policy, his response was dismissive and unprofessional, stating that there was "nothing wrong" with me waiting outside. This alone reflects poor customer handling and disregard for their own stated procedures. Unfortunately, the service itself was far worse. I clearly filled out the intake form indicating significant stiffness in my shoulders and back, requesting focused work in those areas. Despite paying for deep tissue, the person who normally sits at the front desk performed the massage and spent the first 30 minutes lightly stroking my back, providing no therapeutic pressure whatsoever. When I explicitly asked him to work on my shoulders and muscle knots, there was minimal response. He failed to properly use oil and even attempted to massage through the blanket, including on my legs, which is completely inconsistent with deep tissue standards and basic massage protocols. This is not what was advertised, not what was paid for, and not what was agreed upon. The most concerning part came later. After I again asked whether he intended to work on my shoulders, he left the room, returned with an unknown substance or item, and applied it to my shoulder without any explanation, consent, or warning. I was never told what it was, what it would do, or whether it was appropriate for my condition. I am now experiencing visible bruising and a burning sensation, which I have documented with photos. From a consumer safety and compliance standpoint, this raises serious red flags: -No informed consent for a treatment applied -No disclosure of products or techniques used -Apparent misrepresentation of a "deep tissue" service -Lack of basic professional standards and client care -Potentially unsafe practices resulting in physical injury Due to the severity of the bruising and lack of disclosure or consent, I am currently exploring legal options and seeking professional advice to investigate the injury further. Additionally, during previous visits, the front desk staff repeatedly pressured customers to leave reviews, which now makes it very clear that many of the existing positive reviews are likely the result of review solicitation rather than genuine experiences. This was not just a bad massage; it was misleading, unprofessional, and physically harmful. I strongly advise people to be extremely cautious. If you value your health, safety, and hard-earned money, consider going somewhere that follows proper professional standards, respects informed consent, and delivers the service they advertise. I regret trusting this place again, and I will not be returning.

Creepy cheapos. I bought a Groupon for a couples massage, and called them ahead of time to request…read morea female masseuse for my girl. - They tried to upcharge me $50 for that. - Then tried to sell me a separate package for her and insisted on a guy massaging her. - Then made it difficult to schedule the massage by stating that most days were unavailable for Groupon customers. - Then redirected me from phone to "email support" even though it's just two people working there. Go there if you want to be nickel and dimed to death. They just want you to buy the Groupon and not show up. Also read the other reviews about women being groped.

My mom and I went in and got just a 30 minute massage and it was actually amazing. We got like the…read moreWORKS! I normally don't feel like there's ever enough pressure or deep tissue and this truly felt amazing. We loved it and want to come back during our short trip here in KC! Could not recommend more! They were very clear on price and tip on their paper. Anyone who has been confused about that did not read the paper they show you for price!

Not a professional attitude at payment time. This lady tried to negotiate a bigger tip and acted…read morelike it was mandatory! I should have not gave her anything when I was told $30 was not enough and don't come back! She was very rude and inconsiderate!!! Because I wouldn't give her at least a $40 tip she said don't come back! On top of that my 1 hour massage lasted 50 minutes. $103 for 50 minutes! They won't get my business anymore! Very rude and hateful!

Great place to get an affordable massage! They tailor to your needs!…read more They do not speak much English so it is best to book online and enter in any 'special accommodations/areas to work' because they get that in their language and follow your requests! They are so kind and friendly! I've been once by myself, loved it so came back with My husband for a couples massage- you leave relaxed and rejuvenated! We will be back!

I didn't know this place exist if it wasn't for Yelp or Groupon. Wanted to relax and tried a new…read moreplace out. This place only accepts appointments and if you have a Groupon deal, definitely mention it. My appointment was for 10AM and right now they have construction out front so it was hard to tell where it was located thank goodness, I read on Yelp that it was in a strip mall. It's clean and looks like the owner and wife works here. They barely speak English but as long as you tell them who you are and they should have you down. They started right away. I had the guy name William and he showed me into a room. This is one of those places where they want you to strip down to your under garments. I'm not really too comfortable and it helps that there a sheer blanket and towel to cover you up and you will face down first 45 mins and the last 15 mins facing up with a bigger blanket. The Groupon I had was just ONE hour massage. So when he started it was weird like he just went for it and I just wanted to tell him my concern cause I have tensions in my neck, shoulders and upper back. But he just pressed my spine and went down and the whole time it was DRY HANDS. It was not a typical massage I'm used to. He barely massage but more pressure points all over the body. I couldn't stand the dry hands against my back and skin. Finally I heard him got lotion and it was COLD and massage that on my back. After that, it was a VERY HOT TOWEL on my back. This is like a rollar coaster ride, couldn't tell what's going to help next. When I finally faced upward, he untied my hair and started massaging my forehead, ear and then my scalp. Ummm, not really a fan of that... felt like it was scratching my head. and then massage the limbs and when he was done he would lift my left and drop 3 times. I was so glad it was over. I'm not sure this massage is for me. I did tip them after the massage. They gave me a tiny cup of water to drink so I can get rid of toxins after the massage. Then the lady walked out from another room and asked if i tipped before I reach the door out of there, I was like yes. Her husband looked at her and she apologized. I felt like I shouldn't be asked to tipped. Felt very odd now. If you don't care and want to try a massage that is different this is a place for you. I more of a person who like the deep tissue or Sweden type where they work the muscles more than the points.

I don't even know where to begin with this place. I am a very easy going positive person but I feel…read morelike people should be warned of this place. First off there was confusion right when we got there and we should have taken it as a sign to leave but we stuck it out. They used generic baby oil and suave lotion. I'm used to at least a aromatherapy type massage oil. The who I think owner was coughing up flem the entire time an you could hear it in the room. It was very distracting There was no music only a ticking clock. Prepare to be rubbed with scratchy towels I wouldn't go back to this place even if it was free. I'm just shocked how bad this place was, thought we did our research an this place was just awful. What a rip off and then the owner had the nerve to ask for a tip 200$ later.....

I received a massage from here today for the first time. I will definitely return! The availability…read morewas terrific. I called to make an appointment and I was scheduled for later the same day. They even offer walk-in appointments. My massage was amazing with just the right amount of pressure. The staff was very friendly and courteous and the customer service is excellent. The price was as good or better for the same service at other places. Great place to get a fantastic massage with great value!

Amy is Awesome, KC Massage is clean, professional, relaxing, & affordable for the quality of…read moreservice provided...Highly recommend...

I went for a couples massage & had a great experience! They took their time & made it super…read morerelaxing. Clean & good pricing!

4 hands was a perfect massage. Pure relaxing. Felt perfect afterwards. Was from out of town very…read morestressful drive. I ended up going 3 times on that business trip.

This has always been one of my favorite places to get a good massage. Typically they speak very…read morelittle English but understand your basic wants/ needs and overall give a great massage. I go here and a couple other spots in the area, getting about 1-2 massages a month. Unfortunately, today I had the worst experience I've ever had while getting a massage. I had never seen this woman there before so I'm assuming she is new to the establishment. I will not go into detail, but what happened was extremely inappropriate and uncomfortable, in the moment I froze and was filled with over 5 minutes of the most invasive/ uncomfortable massage I've ever had. None of it felt good and I'm left with a pit in my stomach after this incident feeling absolutely sickened. I looked it up to see if maybe this was normal and a culture thing and maybe I was being prude (one of the many thoughts going through my head during the time), but no, what she did was 1000% out of the normal range, violates massage code of ethics (in pretty much all countries) and was beyond inappropriate. I understand that with massages already being intimate, there are slip ups/ awkward moments at times, rarely. However, this was intentional and crossed boundaries. I've never had a situation like this happen before, but I know what I will do if it ever happens again. Get up, demand my money back, and run. I will be taking a long break from getting massages now, which is already a disappointing thought. But, what happened has freaked me out and made me feel a different way than I used too. I wish there was someone there who spoke English well enough I could have talked to after and told them what happened but there is no one. Buyer Beware.

Ok this one is worth a visit!…read more I was given a Living Social certificate for a Swedish massage here. I was expecting it to be like the rest of the reflexology/chair massage places I had been to, but this one blew the others out of the water! It's clean and quiet. My therapist, Jason was professional and very skilled! They actually have Thai massage bars on the ceiling of the room that I was in, although I don't know that he ever used to them, he was definitely fully on the table with me a few times. Even though my certificate was for a Swedish massage, this definitely was not that, but way more therapeutic! Lots of long strokes, stretching, and deep pressure, which I like. They have the public room for chair massages, but they also have a few private rooms, which was where I ended up. I was asked to only undress from the waist up, which allowed for an amazing back massage when I was Face down. Then when I flipped over, I was of course covered on top, but since I still had my leggings on, he was able to do some really great stretching with me in that position. For the quality of this massage, I'd say it's a great value! I will definitely return.

I purchased at Groupon for a massage here & came in last night to do the 60 minute massage (30…read moreminute reflexology & 30 minute head, neck, shoulders, arms & back). The staff was friendly & prompt with my appt time. The place was nice & clean. My massage was so so. The therapist noticed I was very tensed around my neck & shoulders however her massage was too gently. I did advise her I always get deep tissue massages since I'm always tense in those areas. I assume the language barrier was the issue & she didn't understand what I was saying. Overall it was a nice relaxing massage & I'm glad I only paid $25 for it. Original price stated $80 then the discounted price was $35 & I had $10 off do that's why it went down to $25. If I had paid $80 original price then I would have left very unsatisfied. Would I return? Maybe, just to give them another shot.

I'm very happy come，Warm and comfortable, the staff is very serious and responsible, making you…read morefeel like coming home

i was rushed in and out first massage experience ive had. tipped before hand and didn't even get my…read morefull 30min. go anywhere else