Thanks for giving me my smile back. I know I was a nervous/scared patient and had missed appointments with my old dentist and had not been in for 3 years since I came across your site on my laptop and heard you did sedation, so sent you an email and one of your lovely receptionists rang me within minutes which I wasn't expecting. You told me about what you did and made me feel welcome I eventually got the courage to go to the dentist thanks to your lovely testimonials and staff. On my first day you made me feel part of your little family and instantly I felt secure. After a couple of visits my main treatment began I had to have extractions, filings, whitening, false teeth put in, with the help of sedation I was calm and relaxed to sit in the chair which allowed hours of work to happen my dentist was always asking if I was ok and being nice and supportive, after just 3 sedation visits all the work was done and I had a lot of work to be done. After the first sedation I got my side smile back and by the last one you couldn't put me down because they helped me remember how to smile by giving me my confidence back. I am very grateful for what they have done to improve my teeth and confidence they are very nice people and so good at there job by always making sure I was ok by ringing me up the next day, anyone that is in my situation to scared to go to the dentist not wanting to go because of nerves, please go especially to these guys they will make you forget your at the dentist and by the end they aren't just the dentist, they are people you would class as friends. Sedation is very good and I highly recommend it, it builds you up more so by the end you won't be bothered by going to the dentist again. They do a dental plan which I had as I needed a lot of work done but it was at a bargain price really when you look at what these guys actually did, they have done so much that I am always smiling, so don't hesitate and put it off you could be so happy and smiley like me with just an email or phone call, I'm always going to be grateful and never thought I would say this but I'm looking forward to seeing them again next May. Thank you so much Hereford Dental Clinic I will always recommend you to anyone that needs it. See you in May a customer for life Emma. read more

Brilliant- thanks to the team at Hereford Dental Clinic, I have been able to sit in the dentist's chair without shaking for the first time in years.. To say that I am terrified if anything to do with dental treatment is the understatement of a lifetime. However, desperation about some real discomfort in my much-neglected mouth led me (earlier this year) to Google 'terrified of dentists Herefordshire'. The link took me straight to the Hereford Dental Clinic website and the Nervous Patient page! What I read there was reassuring- the website is easy to navigate and the information clear, straightforward and open. Impressive is the fact that there was a telephone response to my Email enquiry within just 20minsutes! Initial visits to the clinic were an equally pleasant experience- starting with the fact that everyone in the team gave the impression (for the first time in my experience) that my anxieties are quite understandable and not in the least odd in any way. Dr Gursh Bajwa seemed to understand instinctively- he made assessments, took X-rays and was able to explain the procedures required and the options available in the most straightforward and kindly way. Not only did he assure me that pain is not on the agenda in the 21st century, but he explained clearly and patiently how the sedation he recommended would work-this was my lifeline. Treatment was to involve what seemed like a massive amount of work on three teeth- including crowns and some root-canal work. When the time came for my first (of several) visits for treatment I was very nervous indeed and had to keep some of Dr Bajwa's words very firmly in my head in order to make myself enter the building. However, once inside, the friendliness of the staff and the environment (including some anaesthetic injection equally so- but it is not just that the kindness of Dr Gursh Bajwa and the whole team makes a real difference. Nothing was rushed, everyone was extremely patient with me and the follow up telephone calls, and the way they were handled, was something I appreciated very much. I now have three crowns that feels and behave like my own teeth used to- thank you! We treat you, our patient, as we would wish ourselves and our families to be treated read more

I have a dental phobia- I am petrified. But, after three years of lost fillings, lost crown, infection in the gum, and lots of pain, I decided on January 1st that my resolution for 2010 was to get my teeth fixed! I was tired of smiling at people behind my hand: I was very embarrassed about the gaps in my mouth. I live in Mid-Wales and dentists are thin on the ground here! I wanted sedation and could not find a dentist who would do that: then, thanks to the internet I came across Hereford Dental Clinic and a wonderful page about nervous patients, but it then took me almost three months to actually pick up the phone. I was really nervous. When I summoned up the courage to make the call- I talked to Vicky and she was amazingly re-assuring and explained about what would happen on the first visit. She was wonderful when I arrived at the surgery and helped to calm me down and understood my anxieties, thank you so much Vicky, I really appreciated your friendly welcome. I then met Dr. Gursh Bajwa, who was fantastic. For the first time in my life a dentist didn't make me feel stupid and childish because of my fears. He was very calming and patient and I understood everything about my treatment, which he explained in detail and which he would finish in just 2 appointments. I was still very worried before my first treatment, but the sedation was nothing short of miraculous. I don't remember very much, but at last, the fear had gone and I went home with a repaired front tooth and all my fillings in place! I was slightly worried about the second visit but that was as non-threatening as before and this time my teeth looked wonderful- and complete! I could smile again. It was brilliant. My quality of life has changed dramatically- I can eat properly and chew properly now and I can speak to people face to face and not behind my hand. I can't thank Dr Bajwa enough and also his kind, considerate dental nurses, they were so friendly and competent; and as for Vicky and the other receptionists, they are angels! Thank you all, my fears have been conquered, I feel very proud of myself- but of course it's all thanks to you. I won't be worried at all about my next visit. Thank you so much, Pauline read more

From an extremely nervous patient! I hadn't been to the dentists for nearly 4 years, I was too scared. A rotten tooth and discomfort finally pushed me into having to find somewhere - but could I go through with it?.. I found the Hereford Dental Clinic on the web, saw the word 'sedation' mentioned and thought it might just be possible after all!. Taking a deep breath I called and the reception staff assured me that the dentist would only look in my mouth using a mirror at the initial assessment. Anyway, I finally found the courage from somewhere to go along accompanied by my partner. Everyone was so nice and very kind and the receptionist came to get me outside as I was too scared to wait in the waiting room. I gingerly perched on the edge of the couch listening to Faresh whilst feeling very sick. He only looked in my mouth with a mirror and talked to me for quite a while reassuring me. At no point whatsoever did he make me feel stupid for not visiting the dentists earlier and suggested that they did some x-rays only to see what was needed. Any treatment could be under sedation which was then explained in detail to me. I managed the x-rays and agreed to think about making 'the appointment'. To cut a long story short, I made 'the appointment' and went through with it scared but trying to think positive I lay back on the couch, was given a tiny injection in my arm, never feeling a thing and the next thing I can remember was getting out of the car with my partner back at home, having had 2 fillings, an extraction and a general clean and polish!.. Everything that I was told was totally true, the staff were so kind and the process was completely painless and I could not remember a thing! I would like to say a HUGE thank you to Faresh, Jasmine and Vicky for your excellent service and customer care and would recomend you to anyone without hesitation. and, for all you nervous patients out there if I can do it so can you and you won't remember a thing Previously a Nervous Patient J.W read more

I have no hesitation in recommending the Hereford Dental Clinic. I received the highest quality of care under the care of Dr Gursh Bajwa. Due to a dental phobia I had neglected my teeth over the years. This resulted in a lack of confidence due to the condition and look of my teeth. The Hereford Dental Clinic had only just opened and specialized in nervous patients and seemed appropriate to my needs. I was under the care of Dr Gursh Bajwa who made me feel so at ease. Nothing was rushed, everything was explained most clearly and the options that were available. I decided to have veneers and crowns and everything was discussed and an estimate of the cost, initially the consultation was free. I was very nervous on my first treatment appointment I need not have worried. Dr Gursh Bajwa completely put me at my ease; I even began to look forward to my appointments! I never once felt any pain or discomfort this was very different to my previous dental experiences. Dr Gursh Bajwa is a perfectionist and the result was teeth that were so beautiful and natural, I have not stopped smiling since. I have received so many compliments and request for complimentary cards. What is so lovely is that my new teeth (as they used to look!) That people are so surprised that they are veneers. I should like to thank all the team. The receptionists are so helpful, friendly and polite. Also I'd like to thank the dental nurse, for her competence and care. Thank you Dr Gursh Bajwa for changing my smile as well as my life! Ms Davies read more

Petrified of dentist, no more, my experience of dentist is give us your money go home, not with HHEREFORD DENTAL CLINIC, arriving a smile from Kelli and a talk, then to see FARESH, they discuss what treatment I will go through, I met KEVIN knowing I will loose my remaining teeth my old dentures where loose not fitting .through the fitting of my new teeth which KEVIN was producing for me he was kind and thoughtful because I could not lay back in the chair he was so understanding, Dr Gursh Bajwa was my dentist, I was sedated, but before, he made it such a calm atmosphere and chatted to me through then I cant remember anything. I woke up with new teeth .You have giving confidence to me and I will return to you THANK YOU. My new teeth are brilliant and the after care you get from KEVIN is friendly nothing is to much for him and he has given me back my confidence and smile. Thank you Kevin. Now my husband goes to HAREFORD DENTIST CLINIC. HE GOES TO DENTIST NO FEAR but the experience with HERFORD DENTAL CLINIC he will not go anywhere else, FARESH and KEVIN thank you. My Husband knows what he wants straight talking and you listen. and give the best and confident way to proceed NO PRESSURE. AFTERCARE Never have I had aftercare with a dentist, HEREFORD CLINIC DO, from the beginning to several weeks after, and nothing is to much for them, THANK YOU FARESH GURSH KEVIN KELLI and all the STAFF/ Mrs Mr Rose and Dave BELL. read more

Dear Dental Clinic Staff, I would like to thank you for the excellent care I have received since changing dentist. I have spent two years moving between dentists in Birmingham and Herefordshire before changing to you and had been in pain for approximately half that time. Now I can live life without constantly complaining about my teeth. My last four holidays were ruined by toothache and I definitely would not recommend to anymore flying with an infected tooth. Your reception staff are helpful, friendly and very approachable and most importantly they are always cheerful and nothing seems like it is too much trouble. Your dental nurses are also friendly and appear smart and reassuring. Most important of all to me is the dental care I have received. My dentist is calm, reassuring and tells me what is needed, what he plans to do, then what he is doing as we go along. I always feel we are partners in caring for my teeth, a very different experience from the past. My teeth are now looking better and I plan to have more work done in the future. I am also taking better care of hem and now I am no longer in pain. I am also eating better. Thank you again for an all round excellent experience and I hope you are able to maintain a first class service into the future. Yvonne read more

I had been a patient with predecessor practice of the Hereford Dental Clinic for many years and had experienced a gradual deterioration of the standard of treatment. I had therefore some reservations when I learnt in May 2009 that two young dentists [Dr.Bajwa and Dr.Desai] had taken over the practice; this trepidation however, disappeared immediately when I not only saw the financial investment made in bringing the fabric and dental equipment of the practice into the 21st century, but also the commitment of the two dentists to giving their patients state-of-the-art dental treatment. Their enthusiasm has also been taken on board by the supporting staff. During the past year, I have had three sets of old crowns replaced and throughout the treatment process I had been constantly advised as to what would be taking place, consulted on the appropriate colour matches and suffered no adverse effects whatsoever. Consequently I have no hesitation in recommending the Hereford Dental Clinic with its present complement of dentists to new patients for dental treatment. RK read more

Following a tearful and incredibly painful period I contacted Hereford Dental Clinic 'hoping' I could be helped out of my situation. As a normally strong person I was feeling very lost and frightened from the service I was receiving in the NHS. I can only say I have had a superb experience and a warm welcome, calm atmosphere and most professional service from Gursh. I needed to feel confident again about myself and following a long chat it had already started. His warm- non judgemental approach was perfect. I had only ever felt disappointed and ashamed of myself when leaving the dentist. I chose an extraction with sedation- (I was praying I wouldn't be in agony which I didn't quite believe was possible with dentistry) The financial investment has been the best decision I have ever made. The procedure was 'completely' pain free and the sedation meant I felt completely relaxed. Having 100% confidence in Gursh he made the whole experience 'perfect'. Thank you to all of you providing a wonderful warm, professional and excellent service. Claire read more

..I was afraid ..I saw what was on offer ..I met with everyone NowI can tolerate most things except the drill A recommendation for those who are afraid ..I was afraid ..I saw what was on offer..I met with everyone NowI can tolerate most things except the drill Dear Dr Desai The above statement is very relevant. Thanks to you and your team, I can sit in the chair, I can open my mouth and I can tolerate most things, however I may still need some help if you need to use the drill or injection. Your manner is very relaxing, kind and above all patient. I am a lot more comfortable in your presence and can now trust a Dentist. You have the people skills that cannot be trained, you have the ability to put a very nervous patient at ease by explaining procedures and progress, you keep them in that relaxed state of mind to the point that a visit to the dentist no longer fills me with horror or dread. Congratulations and thank you for taking me on as a patient and working with me to get me to the stage that I am now. With best wishes Andrew read more

Just a short note to say a very big thank you for all the care I've been given with my dental problems this past year. Though advised by Dr. Desai to have my broken tooth extracted I stubbornly declined which consequently caused e recurring ulcers and extreme pain. I ended up visiting Hereford Dental Clinic on numerous occasions for antibiotics. Kelli Haines had a big hand in convincing me to have my tooth extracted. Kelli has a very comforting and reassuring way. I feel she gave me comfort when I most needed it and I also think Kelli has a natural talent in compassion and empathy. Regards and thank you to Vicky Short for her cheerful welcome each and every time I visit. Whenever I've needed an emergency appointment she dealt with it promptly. Dr. Desai, you and your team have rebuilt Florida House Dental Clinic beyond recognition. You and your team have restored my confidence. My husband and I are very pleased with the care we receive. May you, your team and your business flourish all the more. Nina read more

I first attended the Hereford Dental Clinic having seen their offer of a free consultation on their internet site. I met with Dr Gursh Bajwa who was very friendly and who immediately made me feel at ease. The various options of treatment available were explained to me, the most expensive option was not pushed at me like others have done and I made my own decision. The clinic offered a flexible-no interest payment plan which was of great benefit to my personal circumstances. The whole process took several months but on each visit Dr Gursh Bajwa and staff were wonderful. The Veneers and Whitening treatment have made my teeth look fantastic and I couldn't be happier. I now have the confidence to smile which is a wonderful feeling. All the staff at the clinic are friendly and welcoming and I highly recommend them to any further clients. I will certainly be returning for years to come. Miss Smith read more

I joined the dental clinic in 2010 and on my first check was referred onto Dr. Jelley as I was found to have gum disease Periodontitis, which can result in the loss of teeth plus other problems. (I had previously had regular checks at another practice but this was never diagnosed). Dr Jelley did a Pocket Chart and we started a treatment regime a simple remedy really which involved using the Interdental Brushes twice a day, regular checks and a deep clean. The treatment started in February 2011 and I am delighted to say that on my check in June 2011 was found to have healthy gums. My mouth feels so clean and fresh and I thank Dr Jelley for her kindness, care and encouragement through the treatment. I have to say I am very impressed with the attitude and the warm welcome always received from the staff. I used to be so nervous attending the Dentist but not now i know i am in good hands. Wendy read more

Dear Faresh and Team, I would like to take the opportunity to thank you and your team for the very professional and courtesy time during my treatment. From the onset, being in the situation where my own dentist could not offer any suitable treatment for the loss of a vital bottom tooth, to the Internet research find of your very informative web site, the ensuring telephone conversation and subsequent initial free consultation, all of which instilled confidence in myself that I had located a dental practice that could carry out the necessary remedial requirement to my satisfaction. In conclusion I can state that the whole procedure from start to finish was conducted in a very professional, very friendly courtesy, reassuring manner and I can, without any doubt fully recommend Faresh Desai and his team for any remedial dental requirements. Very kind regards, Alan read more

Now that my course of dental treatment has been successfully completed I am writing to express my satisfaction with my experience at Hereford Dental Clinic. As you are aware, I was referred to Hereford Dental Clinic because the NHS dentist I was then attending was unable to address my particular problems under the NHS scheme. I was impressed that you took time to thoroughly understand my clinical and personal problems and to build trust before embarking on a course of treatment. Of course, it also helped that you guided me through a programme of self-help that cured the underlying dental problems and stabilised the situation before providing the required prosthetic solution. I am now on your panel of regular patients and look forward to a long association with Hereford Dental Clinic. Kind regards David read more

I would like to say a big thank you to you all for being so friendly. Being a very nervous patient for over 20 years it is so reassuring to be made to feel that everything is going to be fine and not belittled for how you are feeling. Having had sedation for an extraction on an infected wisdom tooth was just fantastic within, what felt like seconds. I was out of it, not knowing or feeling anything at all. I could never of done that without sedation. It is so nice to think that I have that option now which I didn't have before. Gursh and Faresh have been outstanding with there care. I would and have highly recommended this dental clinic to anybody and especially for nervous patients. Once again, thank you, thank you, thank you and keep up the excellent work that you all do. read more

Having had a very bad experience in the past, I was more than a little reluctant to embark on a rather long treatment of having an implant fitted. I was offered sedation for the first part of the procedure which was a huge relief. Although the treatment lasted six months I was seen on numerous visits to make sure all was well. I am still a rather reluctant patient, but my dentist Faresh, was always considerate and mindful of my fear of dentists the staff in general were helpful and pleasant. I would not hesitate to recommend the practice to friends and family, in fact it was through a recommendation which lead me to the practice in the first instance. I really appreciate the fact that Faresh has gone some way to making my visits considerably easier. Val read more

I was apprehensive about having dental treatment at first, because I was worried about how people would perceive an adult with braces. After having my consultation with Gursh I realised it was something I needed to do to boost my confidence. From the start of my treatment I was made to feel at ease and relaxed and quickly got to know the staff. The treatment was not as bad as I had thought and after listening to others experiences about braces I realised that my experience with braces was not as bad as I'd been imagining. After 13 months of treatment I am so pleased with my end results. My teeth look amazing and people keep commenting on how good they look. read more

Just a short note to say how pleased I am with my new veneers. The whole experience was pleasant and rewarding. From my initial meeting with Kelly, through to the completion of work done by Gursh, I was extremely happy and pleased with everything. I took Gurshs advice on a couple of things i.e colour / treatment (veneers or braces) and am glad I followed his views because the outcome is better than I thought it could be. Many thanks to everyone. I must also add that all members of staff are professional, polite, competent and always smiling (showing their perfect teeth) Thanks again Sally read more