Outstanding response. I called out of desperation panicking, not knowing what to do. My love one…read morereturned from the hospital confused and up all night. I got no sleep. I was quickly put at ease by their listening and compassion at 8am on a Saturday. Their nurse came out to analyze the situation and a caregiver came that evening. Had a good night sleep knowing my loved one was being watched. Their response on a weekend thrilled with a real voice attending to me.

From the owner: Because Home Is Where the Heart Is…read more We have a variety of services to meet your needs in the community. Private duty and community based services in private homes, assisted living and retirement communities. Our Services Include: Aides, Nurses & Companions. State Licensed/Medicaid Approved. CAP/DA, PCS, CAP/C. Private Pay/Medicaid/Long-Term Care Insurance-Approved. Alzheimer's Care. Respite Care. Flexible and Customized.SupplementalStaffing.

I have visited this community on multiple occasions and have always been impressed with the happy,…read morefriendly and uplifting atmosphere. The staff is kind and courteous to visitors and you can tell they love their residents. And the food is wonderful.

I can unequivocally give Abbotswood @ Irving Park 5 out of 5 stars! From the time we entered the…read morebuilding, we knew we were someplace special. The entireties of the staff - from the sales, to skilled nursing, to the dining room servers were welcoming, obliging, and happy (which is not always the case in senior facilities!) The residents we encountered were equally cheerful! My father decided on that 1st visit that "this was the place for him", and fortunately there was an apartment that would be available to him in a week's time. Unfortunately, as is often the case with elderly parents, we experienced a medical "emergency" with my Dad several days before his scheduled move-in. The amazing team at Abbotswood moved mountains to get him in-house, and under their expert Living Well @ Home skilled nursing care...an answer to our prayer as we could not give him the care he needed. The team at Abbotswood is enthusiastic, respectful, responsive and incredibly professional! The grounds are beautiful! The interiors are updated and bright! The restaurants serve wonderful food, and are accommodating for each resident's particular needs! I doubt you will find anything in the Triad that is even close to the gem that Abbotswood is!

If you are looking at The Assisted Living housing at Harmony, please know that the prospective…read moreresident does have to be able to stand on their own. This requirement was not shared with us until after we had taken a tour and the nurse came to my mother's house for an assessment. We could have save everyone a lot of time had that requirement been conveyed at the beginning.

My husband and I are in our mid-70s, and we have been considering selling our home and moving into…read morean Independent living community. We have friends that recently did that, and they are very happy with their choice. Our main consideration is to spare our children the responsibility of caring for us when (not if) we are not able to do it for ourselves. Our real estate agent, Zachary Roberts had toured it already, and he came with us. I wasn't sure what to expect when I walked through the front doors of Harmony at Greensboro. Marian Ragsdale, their Director of Sales and Marketing, met us with a warm welcome. Then what I immediately saw was a bright, cozy gathering room filled with people enjoying one another. All around on the walls I saw beautiful artwork, tastefully incorporated with fine furnishings. It was "swanky." We walked past a dining room where the tables were covered with white tablecloths and set for company. Marian showed us several residential 2-bedroom apartments. They were bright and beautiful. I had seen the floor plans, but they didn't do them justice. Let me just say that if you are considering whether to tour a community, do it for sure. Standing in the middle of each room, I could easily feel myself living there. If that were not enough, the services that they provide - fine dining service, housecleaning, light-bulb changing - anything you are now doing at home they do for you. Lastly, I thought it would feel like hotel living, but I say it's more like living in a neighborhood. I wanted to come home and pack!

I am presently looking for a future home for my elderly mom. I visited serveral independent living…read moreretirement homes in my area recently. The happiness of the resident & quality of care is the most important thing to me. All of them have wonderful events several times a month that anyone can attend to see if it will be a good fit. This particular retirement home is very welcoming & the staff is excellent. This was their one year open anniversary party with a live band.

This is a wonderful community for Independent living with exceptional amenities. Heather whom I…read moretoured with gave excellent guidance and made me feel this was an amazing option for independent living.

Overpriced Horrible The management in this building is…read morehorrible if you had better management the building will be perfect . Favoritism, they allow others to come in late , wear crocs, not shower residents , we can't call out when we do find coverage they say no . Crystal don't do her job Deedee talk about her all the time saying she tired of doing her and everybody work . All she do is sit in her office and act like she you and said she need a new rcc Deedee is the worst i ever worked for she don't think accountability for the things that they are doing in this building The maintenance man hide all wipes and supplies because she said staff is stealing them no we try to put them up to have when it's out time to tend to the residents This building need to be investigated do a surprise check up They take to they staff like they someone parents Let's talk about how many times med techs and staff went to tell them that the resident on yellow hall is infested with roaches not coal roaches and all they do is spray raid that's not going to help it furniture need to be in trash Staff having sex in the building Some MT Disappearing the whole shift leaving pca to watch the building This building need to get a new management staff Tavionn Her son - her sex with the new incoming staff -smoke vapes in his office always on the phone Her husband-get paid and don't work there Crystal-bout to be replaced by the activity girl Erica -Activity person down do anything but color Sean - maintenance that's know everything and everyone business included residents What happen to hippo???? From management to staff is drama. This location lacks leadership, compassion and motivation! They do not appreciate you, over work you and management loves to bully and use profanity and threats towards you. There is lots a favoritism giving staff that is favorited the green light to treat others with no respect. It's simply not a job for anyone. And even though it's memory care you deal with residents that are AL,Skill,Memory and syc! NOT WORTH IT. Management will leaving you hanging, don't help if your short staffed. I wouldn't recommend sending family member there unless you just absolutely hate them. They don't get fed and any drinks after dinner is served at 5pm until the next morning when breakfast is served. And most of them time the residents stay soiled.

Amazing work the team displays here at this community. Alzheimers and Dementia is not a easy task…read moreto do daily for loved ones

During the day, excellent staff response. All of the different therapists were very kind and really…read morelistened to me. From 6:00 pm on, staff service very iffy. 15-30 minutes or more to get help, meds, etc. Appears they are very understaffed. Food, what can I say, HORRIBLE. Breaded items were either soggy or dripping grease. There were several meals that I had no idea what the meat was suppose to be. Most of the time, meals were cold. As far as condiments, nothing to flavor but pepper. No salt or Mrs. Dash. Fish served with mayo. All bread was stale and hard. Not a place I would go to again.

Gave wrong meds, had CNA's giving meds, doesn't answer call bells, food bad. Please don't place a…read moreloved one there.

Terrible Admins!! My mother went there for rehab, while there her Dementia got worse and we had to…read moreadmit her permanent. Everything was fine for about a couple of weeks and my mother got so confused, she started going to the door and trying to get out. Clapps doesn't have memory care, so she needed to get moved. Heather Oden the Social worker stayed on me and my sisters case in getting her out as fast as possible. She called me constantly! Me and my sister took a couple of weeks to find the right home and it still wasn't good enough. Do not send your love ones to this place. Even the nurses hate this place! I could go on and on, I hope the state shuts it down!

From the owner: Locally Owned and Operated! Nursing Facility, Rehabilitation, Activities, Special Needs Care,…read moreInpatient therapy, Outpatient Rehabilitation, Physical Therapy, Occupational, Speech and Joint therapy, Friendly & Excellent Staff and Residential Centered Care. Over 50 years of excellent care!

My experience with Pennybyrn has spanned 24 years between being an employee and a family member of…read morea resident. From both sides, I can without a doubt share how amazing this community is. My Grandfather became their family and developed the best relationship with his caretakers. I never worried about the care he received, because it was always at the level where I would have cared for him. I expected the best, and he received it. When he passed, his entire household mourned along with me. They will still share an endearing or funny story from their time with him, and it really touches my heart to know their relationship was so strong. Pennybyrn has some of the lowest resident-to-caregiver ratios in retirement living, and this is designed to allow extra time to build relationships, give extra care, and support enjoyment of life and home. As an employee, I can share that this company will go to bat for its team and try to give the best of every penny and benefit possible. Pennybyrn is non-profit, meaning every dollar that comes in goes right back into resident care. When they give annual increases, free meals and amenities, and continue to keep benefit costs some of the lowest in the industry, they have strategically and thoughtfully given to their employees at great expense. Pennbyrn truly loves their team and will do whatever it takes to keep them happy! Please keep in mind that the other reviews listed here are subjective to each person's experience. Pennybyrn isn't perfect, but their mission and values are carried out in everything they do. You can come into the healthcare households right now and sing along to "My Girl" with a live band and dozens of residents singing and dancing along. There is a quality of life here that is unmatched, and the residents deserve to live each day with love, compassion, excellent care, and family. That's what Pennybyrn is all about and they deliver on their mission to "Demonstrate God's love to every life we touch".

I would highly recommend NOT sending someone you love to the rehabilitation facility. They did not…read moregive my mother the care we expected and hoped for. She was happy with her physical therapy in the hall and stairs for several days but then was isolated to her room for therapy. She had to stay in her room with the door shut. She went in with back issues, came out with COVID and passed a week later. They knew. Horrible place.