I am a current resident at Briarwood apartments and the staff go above and beyond to help their…read moreresidents. I moved here from a different state and they've been nothing but kind to me. The manager Danita is wonderful and not only makes you feel at home had things ready for me, and the apartment was very clean and beautiful upon move in. It's a spacious apartment that is really kept up which is very appreciated. When I had some little minor repairs and things that occurred, she responded quickly and helped me out. I was able to contact her and she makes you feel like you aren't alone in your issue. I really appreciate her and the maintenance staff is very nice. Great customer service. Thanks Briarwood!

I've lived here for over 6 years and love it. Customer service is great and maintenance takes care…read moreof all needs to the apartment. The location is perfect for me, close to grocery store and bus route.

I have lived here for a year now and I LOVE it!!! Everything is well kept and nicely built. I…read moreabsolutely love the garages and elevator to make coming home easier. Everything is conveniently located inside the building and I've always felt very safe here. The property is very secluded and quiet with a nice view (unless you might be on the first floor of the front of the building. Only used the conference room once and never used the workout room but I see a lot of people in both. By far the nicest apartment complex in Cedar Rapids.

The complex is tucked away in a neighborhood away from busy streets, yet perfectly located close to…read moredowntown and the interstate. Can't beat the prices and value provided for the amount of space in each unit. As with any apartment, issues with inevitably arise - the difference is how they are handled. Jasmine (complex leasing manager) does an exceptional job at addressing things promptly and ensuring a solution is reached. She'll remain on sight after hours to see things through, if needed. I can honestly say working with Jasmine is what brought me back to Forest Ridge a few years later when my housing situation changed. She's easy to work with, extremely flexible and just an all around fabulous person. She cares...and that shows...plain and simple. Maintenance staff is also prompt and willing to help however they can. Can't say enough about my experience here. The units themselves may not always stand out in any particular way (though as I mentioned - they are spacious, some have fireplaces or a nice patio area), but it's everything else that sells it!

Absolutely Love it here. Professional management and maintenance are what keeps a nice place nice…read more Thanks to maintenance staff for all the extra work they do for me and everyone else. 5 stars . Is to butt kiss, 4.6​

The apartments are nice and they allow large dogs! They also do short term leases and have…read morefurnished apartments. Debbie and Scott are great to work with and they take good care of their residents. I would recommend

My fiance and I have lived here for nearly 5 years moving from a one bedroom to a two bedroom. At…read morefirst with the Rockwell Collins hiring spree there was a respectable influx of people who kept the apartments feeling safe and clean. Since then it has gown downhill. This was a formerly bad neighborhood which was known for it's meth production and most recently in building 1611 there was a report of a kitchen fire due to meth production. It is quickly deteriorating back to it's meth roots. Do not move here, it is cheaply constructed and not maintained well. Your neighbors will be poor college kids and people who hang out on the stoop in front of the apartment all day. Have had things stolen out of the vehicle and known of a neighbor that had their vehicle broken into. Do not move here if you have the finances to go elsewhere.

Disgustingly rude and unprofessional staff. Short tempered whenever I asked questions and…read morecondescending when I was confused by the jumbled mess of info they sent. Was literally 5 minutes away from sending an application fee expedited. Best $20 i ever saved. Hopefully their fees go towards training staff proper customer service and respect

I love the location of Windsor on the River but cannot fully recommend the complex as a permanent…read morehome because of the issues described below and the sense that it is not going to get better any time soon. I recommend that anyone considering this complex study the situation carefully and understand all fees and leasing regulations before deciding. Since moving in, minor issues have been addressed. The staff seem willing and even though they are constantly short staffed, there's been an effort to deal with the easy fixes. The apartments are clean and there are no bug problems. New carpets recently replaced the old hallway carpeting - a HUGE improvement. Built in 1977, updates and improvements have been sluggish. Replacement materials are not of the quality I would expect. Available staff are doing the best they can with what they are given but staff shortages, turnover and low budget do not allow them to make adequate repairs and improvements. There is an excess of additional fees: big application fee, a hold fee, redecoration fee, higher rent than when I began looking at these apartments, not to mention a "common" utility fee in which tenants must share the cost of utility usage in common areas, in addition to the cost of rent. This means that I am paying to do my laundry in pay-for- use machines and also paying extra for the electricity to run the machine! Small issues have been handled - the door lock on the slider was repaired and a broken kitchen drawer was somewhat repaired, but basic carpentry issues with the cabinetry does not allow for complete repair. I'm expected to just live with it. It's taken over a month for me to finally get someone in to check out the odor problem in my apartment. It smells like old, stale coffee grounds mixed with body odor. Management has agreed to use an ozone machine to help the smell but belittled my complaint by describing it only as "smells like coffee" - that is not the whole of it by far. New kitchen appliances are of less than desirable quality, but they ARE new and functional, except that: * The pull-out faucet in the kitchen must be wiggled back into position each time it is used and makes a weird clunking sound because it does not fit properly into the cabinet structure. * The dishwasher does not fit into the cabinet. I am told they don't make dishwashers anymore that fit this space! No attempt has been made to remedy the cabinet space, just force an appliance into a space where it does not fit, leaving a 1/2 to 1" space around the dishwasher, which is not flush with the cabinet- I expect this will result in a mouse problem come winter. * The carpet was removed from the living/dining area leaving the baseboard unpainted at the bottom and noticeably marred by multiple nicks and scratches. Management will not fix this until I move out because of the "liability" of potential paint spills They did not fix it when the previous tenants moved out because??? I offered to move all furniture to the middle, cover it with tarp AND sign a waiver, but no, they will not make the repair. Therefore, if I were to extend my lease (very doubtful at this point), it would not ever be repaired at all! * Landscaping is essentially nonexistent. The pool has not been open all summer with no date in sight for us to be able to use it. We are told that there is one thing or another that needs to be addressed but it will be ready soon. Now it is approaching time to close the pool for the year! We've been paying for an apartment with a pool all this time. No offer of a discount on the rent because the facility is not as advertised. * Recently my car window was broken by an errant golf ball from an adjoining golf course. I paid a $500 deductible to replace the window. Local management from both the apartment complex and the gold course disavowed any responsibility. The golf ball that went through my car window and lodged into the headrest could have been lethal to a person, so I wrote letters of concern regarding public safety to the city, the golf course and Highland Vista Group (Windsor on the River). The city and the golf course both responded that the issue is being taken for review and I will hear back soon. Highlands did not even bother to respond! There is constant staff shortage/turnover keeping the repairs and upkeep from being performed at an optimal level. It is very sad to see an apartment complex that is in a beautiful location and could be outstanding but is instead a sad, old property. It is probably somewhat satisfactory for temporary renters, just looking for a place to stay for a while, but is a big disappointment to anyone who wants to make this a permanent home.

We've lived at Windsor on the River for about 4 months. Staff is attentive to our questions and…read morevery kind. I love the underground parking, elevator, wood-burning fireplace, and trash chute. I feel so spoiled! We lost our shade tree in the Derecho, but we still love it here. It's pretty quiet, as I like my privacy, and I feel safe. Issues are dealt with quickly. There are a couple sour apples, like anywhere. We ignore them. All in all, VERY reasonable rent for all the amenities.

At first I was very happy w/ finding a safe apartment complex in Cedar Rapids, but now I'm very…read moredisappointed with how I've been treated as a resident over the past 10 months. Every month there is a new notification plastered on everyone's door telling about new inspection or new requirement going into affect. The most recent being notification that rent is going up by $50/month and grills can only be stored in garages or in separate designated areas. The price of the apartment might start out reasonable - $880 - but quickly goes w/ needed amenities - water: $25, garage: $45, crappy washer dryer: $45, etc. For being an older complex it charges like it's brand new - going to be moving out and get what my money is worth.

The apartments are overpriced. The model apartment misrepresents the age and cleanliness of the…read moreapartments and what appliances will be included. Don't rent their washer and dryer; the washer doesn't wash and the dryer takes 3 cycles to dry. If you start the lease with the w/d and/or garage, you're stuck with them throughout the lease. We were told the mold disclosure was something they had to put in with the lease documentation, but they don't have a mold problem...lie! If you look up in the bedroom and bathroom vents it's there. They disclosed about the mold, but not about grills. The grill rule was disclosed via newsletter on our door. If you think you're going to store your grill on the balcony or patio, you can't. As of April 1, if you have a grill on your balcony or patio, you will be fined $25 a day. We were told maintenance would come to the apartment 2 times a year to change filters and perform semi annual maintenance and we receive a notice closer to monthly saying they'll be in our apartment. The water heater is behind a locked door and since the last filter change/maintenance visit, the temperature of the water has gone down. The fitness center equipment is old and outdated. On the positive side. They allow pets, but be prepared to pay a large deposit plus monthly pet rent. The apartments have w/d hookups, maintenence responds quickly, and there are many amenities close by.

Great Location 2-13 Month Lease Terms…read morePet Friendly (up to 100 pounds) Washers & Dryers in Select Apartment Homes! Off Leash Pet Park

worst aparments ive lived in they are horrible , racist management and they stay harassing you…read moreconstantly non stop! accusing you of being a drug addict and much more if you're a traveling worker stay away from this place they will discriminate you till the end!

Have been living here for a year, and we have no complaints at all. The apartments are very nice,…read morethe property is kept up very well. Snow plows were out all the time during this season's snow storms, hallways are vacuumed, pool is clean and quiet. Management and maintenance are kind and helpful. Neighborhood is quiet, families walk the block in the summer & it is a quick walk to Target :) We recommend!

Not a great place to live. High crime. I wouldn't recommend it at all. I was also given a list of…read morecharges after I moved out that didn't make sense and told they would report me to the credit bureaus if I didn't pay it. The entire place is a money making scam--watch out!

These apartments are nice and very clean. The team at grand reserve is great to work with. Great…read morelocation. The also offer short term furnished apartments