I think we've got a good bunch of thieves here. The only option I have right now is to report them…read moreon the government website SignalConso. placed an order on April 20 on The Frankie Shop website for the Albert trench coat, priced at 295 euros. Two weeks later, my order still hasn't arrived. I logged into PayPal to track the package and saw that, supposedly, DHL had tried to deliver it to my home without success. Since then, I haven't received a single call or delivery attempt. Since then, the package's status has remained at that stage. I opened a dispute on the PayPal website, but at the last minute, just as the case is about to be resolved, the seller submits documents, which delays the process each time, without the issue ever being resolved. An order placed on April 20, a dispute opened with PayPal on May 2, with no final resolution in sight, even though I'm simply asking for the dispute to be resolved and a refund for my purchase, which I never received.

Chic clothes and lovely staff. Miriam and Enzo are so kind and know everythign about the brand…read more Perfect clothes for Paris or New York. I love that the customer service is A+++!!

We chose the Haussmann store listed at Print Temps in Paris. Revisited this location the year prior…read moreso we know what to expect. It's a small boutique and it's not overwhelming. The sales associate was very knowledgeable and provided us amazing customer service he was able to get us 3 crossbody bags, 3 totes and one wallet. We were so happy that they had the colors we wanted, and he packed them all so beautifully and even put a cellophane cover so our bags will not get wet. We thought the value was very competitive compared to Louis Vuitton. But we definitely saved a lot because we are tax-free doing the Vat claim which they can process downstairs and all you have to do is scan it at the airport on your departure day. Overall, great shopping experience!

I purchased a tote & key chain from this store today in Paris. Everyone was very welcoming and…read morefriendly in this elegant store. My sales person was Marianne, she was very professional and informing about the process of making these incredible bags and lovely to talk to about Goyard. The check out staff was friendly helpful and efficient. They had exceeded my expectations. They had everything that I wanted to review for purchase. I recommend this store to anyone looking fr a luxury item. It's packed beautifully and tastefully. Maureen Murphy Fisher

Beautiful store with even more beautiful things to buy. Everyone is very knowledgeable and helpful…read more Shoutout to Lisa who was very nice. They have a broad selection of bags, jewelry and sunglasses.

Smaller store but customer service is impeccable. So attentive. I came in for le sac Bobby grande…read moregrané. They had one left down stairs. She offered me water while I wait and then security walked her down to get the bag. I love it!!!! It's my new everyday bag. Designer is cheaper in Paris because it's made here and they don't have to pay import tax shipping the bag to the states. The price seen is the price you pay plus you get the VAT tax back. Just ask them to give you paper work for it to scan at the airport

Lovely store five levels up offering everything Dior your heart could desire. The houseware was so…read morecharming! Sales associates everywhere, immediately offering seats and beverages. Sara was an amazing Sales Associate starting from pre-planning through post purchase.

Quality/Quantity - They have interns here?!?! College kids, interns?…read more 2nd flagship location, beautiful. Because each location carries different selections and they can NOT do transfers, we are "forced" to visit all their locations. Ambiance - Good size location. Used to be a swimming pool. Do you still have a cafe here? Office on the top floors, floors 3 and 4. Service - Gabriel, a good "kid"/ intern; 5 stars. He is a finance major. Too bad he was only allowed to help us on the top floor as my wife tried to get him to come downstairs so he could get all the credit for our sales. The wallet sales person (sorry, I forgot his name) was also very professional and friendly. Too bad each location has different selections and my wife did not like any of the ones here. Price - Expensive, you are paying for the name brand. Owner Comment - Congrats on all your success.

Visiting one of the nicest Hermès stores in the world is a full sensory experience. While there, we…read morestopped for coffee and a pastry, and even the smallest details stood out, like sugar cubes shaped like a horse's head. Sipping coffee served in Hermès fine china while people-watching inside one of the most iconic luxury stores in the world is one of those small moments you don't forget. It felt special without trying too hard. I can't wait to do it again.

Excellent service. Never made me feel rushed, despite the fact that they were pretty busy.read more

I visited this location twice during my last trip in May. It is the flagship store so it has the…read morebest selection. If you don't see what you want, ask. This is also one of the locations that does the embossing so it is, of course, very busy. On both visits the staff was fine; helpful, but not overly friendly, but also not rude. Marc was exceptionally helpful and provided excellent guidance. I would go there again.

Goyard is Goyard. Seems everyone wants a Goyard bag these days. What's not to like, right?…read more If you are an animal lover, you'll love Goyard. They have very expensive bags made of none leather material so they don't hurt the animals. Goyard is a-ok because every store seems to have a long line wait outside, and I just don't think I have the time and the patience to wait to buy a 4 digit price bag. Sorry, and thank you for not hurting animals!!

This is a small store within Printemps so the line can get long-ish and take a while but once…read moreyou're in, you have their undivided attention. They don't rush you and don't make you feel like they have to get to the next person. My salesperson was so helpful and pleasant and accommodating. If you're undecided on anything and want to look at various options, this location is the place to go!

The service at this location is impeccable. I think her name was Karla? She was very patience with…read moreus. My sister couldn't decide on the bag and was back and forth. Also, she suggested a bag to me that wasn't even in my radar. I usually have an idea what I want to see and possibility purchase beforehand. I absolutely love my bag. The 3 of us end up buying 4 bags. Also, I want to point out that there was no wait or waitlist. When I was at the Florence location in 2022, I had to wait 45 minutes to be served and I told the rep that I know what I'm purchasing and it will be a quick sales/transaction. Nope, I waited 45 minutes. To sum it up, they offered us to deliver the bags to our hotel for free, so we don't have to. There was no way we can carry 2 large shopping bags around and we would have to go back to the hotel. Saved us time and we can continued to explore Paris. Great service!

The sales staff here were very friendly. They greeted us with champagne while we looked at the…read moremerchandise. They did not have the item we were looking for (a limited edition cherry blossom wallet) so they directed us to another Louis Vuitton store. We saw their very special white crocodile wallet that was stunning, only 6,500 Euros!