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    Hernando Smiles

    3.7 (3 reviews)
    Open 8:00 am - 5:00 pm
    Updated 1 week ago

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    Aspen Dental - Southaven, MS

    Aspen Dental - Southaven, MS

    1.6(13 reviews)
    9.7 miSouthaven

    If I could leave negative stats this without a doubt would have negative 5 stars. If you care about…read moreyourself and your well being then I beg you not to come here because this staff absolutely doesn't! They will talk and gossip about patients to other patients! Pun intended but it is literally like pulling teeth with these people when it comes to refilling hell even getting your medicine prescriptions sent to your pharmacy. The surgeons (who don't work there and have to come in for oral surgeries, lovely people I might add) said themselves that wouldn't recommend this place to anybody. Not even kidding. Praying to God that the staff of this place is humbled and learn how to properly work with people.

    I went to Aspen Dental in February 2022. I went in to get full dentures…read more They were nice, at first. They pulled all my upper teeth, and convinced me my bottom teeth were fine, for now, that they'd go back later and pull my bottom teeth to give me a bottom plate. They immediately gave me a temporary upper plate. I knew then they weren't hitting my gums right and told them. They had me come back in a week to check them. Upon my next visit they tried to adjust the upper plate. I explained I have a short small mouth so I need the plate smaller. Every time I told them it was too big they'd get aggravated. They finally told me they couldn't do anything else for me. Just come back when the permanent plate was ready. That was supposed to be in 2 weeks, March 12th 2022. I went back then and the office was closed due to a computer problem. It was locked up right, no one in sight. The note on the door said they'd be back in a few days. I began calling the next day. I called every day for 2 weeks. I went by there countless times. When I finally saw someone there I went in and tried to see a dr, not happening. They'd take my name and number and get back to me in a few days with an appointment. They never called, so I called them. Same as before, "give me your name and number well call you with an appointment. I continued to call them and go by there for a full solid year. To this day I've yet to get an appointment! I've yet to see my permanent teeth!! What's worse is they never took care of my bottom teeth. I have no teeth on the bottom on my left side, but 2 back teeth on the right. When I eat, since I do have the bottom teeth on the right, it tilts my teeth, and the top plate falls out. Trust me there isn't enough Fixodent in the world to keep my top plate from shifting and falling out. All this started 3 years ago. Recently I tried to talk to them about my missing permanent teeth and they act like I never existed!! I know several people who have been to them, but I do not know anyone who has been satisfied with their services. I'd give them a zero star rating if I could. They are the absolute WORST!!! MY ADVICE: NEVER EVER ALLOW ASPEN DENTAL TO TOUCH YOU, YOUR FAMILY OR FRIENDS!!!!! I know this is long, but I hope I can spare someone the same kind of anguish I'm going through Oh yeah, they did get paid by Medicare. Isn't that insurance fraud???

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    Aspen Dental - Southaven, MS
    Aspen Dental - Southaven, MS
    Aspen Dental - Southaven, MS

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    American Family Dentistry Olive Branch - American Family Dentistry - Olive Branch, office logo.

    American Family Dentistry Olive Branch

    1.7(13 reviews)
    11.0 mi

    INVISALIGN!!! I went to this dentist for the first time in June. It was my first time seeing a…read moredentist in a few years for a few different INVISALIGN!!! reasons, ex: anxiety, covide, personal life, etc. I met with the first woman who did my cleaning INVISALIGN!!! and she was great. Then I got to meet the dentist INVISALIGN!!! himself. He immediately started trying to sell me INVISALIGN!!! and would bring it up constantly. I have never once had a dentist in my life hint I needed braces, and he told me if I didn't get invisalign, I would have bad jaw issues in the future. INVISALIGN!!! Fast forward to the beginning of September, when I'm told I have 6 cavities(more on that later) that need to be filled. I've never had 6 cavities in my entire life, but I chalked it up to not being to the dentist in some time. We did the fillings, and WOW!! turns out there's only 2 now?! And because he told me that to my face, and didn't just drill anyways, he's an honest dentist! (his words, literally) INVISALIGN!!! and I was actually asked about 5 times before, during, and after the procedure (while also watching an ad for invisalign because there's a tv in every exam room with it playing, angled over the chair) if I had considered it anymore. I had to go back 2 more times, as I started having pain when chewing on the teeth they had just done the fillings on. SHARP pain when biting down on something hard, but the concern was in how when biting soft things, there was pressure at first, and then a LOT when letting up. There was no pain, whatsoever, before. INVISALIGN!!! They polished the teeth (to a point where they are so sharp, that a second dentist was concerned when looking, and offered to help smooth them out today), asked me about INVISALIGN!!! and sent me on my way. At this point, I'm worn INVISALIGN, beat INVISALIGN, and tired INVISALIGN. I agree to invisalign, with the understanding I'm going to talk to a single person who works at the dentist office about what all it is. Nothing. The doctor just walked out after I said yes. I got 3 different calls, from 3 different receptionist, who called to tell me the pricing structure. Every single time I said, "I am not concerned about the cost, as much as I am about what's about to happen. What is the procedure, what do I need to do, what changes, anything." Each time, they would say, "I'll have to doctor reach out." And then another call about pricing. I called, and while up there, asked at least 6 different times, to the Doctors face, and to the people working with him, for ANYTHING on invisalign. Silence. (You'll notice I'm not screaming invisalign anymore, much like the doctor who is trying to keep it a secret from it appears) It came to the day of the appointment, and noone had told me a thing. I had done a ton of research myself at that point (really though doctors hated the arm chair doctor patients who do that, so I was hoping the professional would give me the info), and it was clear that I - A) did not need invisalign whatsoever, and B) this guy is literally just trying to get his tier moved up by any means necessary. I called Monday morning at 8:15am, and cancelled my appointment by leaving a voicemail, since noone picked up. 2 hours later, they're calling back asking where I am, because noone checked the voicemail. This all culminates today, when I went to a real dentist, who I exchanged more words with in my one meeting, than I've had spoken to me by every person in this office in all 4 meetins. After a quick exam, and looking at the teeth they had worked on, they noted a few things - A) the fillings are so sharp, and so low after the extra polishing, there's no way for them to make contact anymore, and are worried they may cut my tongue, and the kicker B) My tooth is cracked, and I need to get a crown. Oh, the dentist today also told me no, I do not need invisalign, and my teeth are perfectly straight besides a small gap in the front, that is literally just cosmetic. The molars in the back are all straight, not pushing into eachother, and everything looks great from a alignmnet standpoint. He tried to upsale me from the second I walked in the door, til he got the yes, and then broke my tooth. Do yourself a favor, and hit yourself in the mouth with a pipe, before going here. My teeth have never hurt in my 35 years of living, until I walked into this god forsaken place.

    Too bad there's no option for "no star". The staff that cleaned my teeth earlier in the year were…read moregreat. Not so impressed with the dentist who filled a tooth. I still have to be careful chewing on it. The last straw, however, is a " no show" on their part yesterday. The appointment had been made last month. AFD called and texted several times to confirm that I would be there. So why did I get there 15 minutes before my appointment time to find the door locked and office closed? It was 3:45. Their office supposedly closes at 5 pm. I called and spoke with Callie in scheduling. She was super nice but had no clue why the office was closed. No one else has reached out to offer an apology or explanation.

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    American Family Dentistry Olive Branch

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    Hernando Smiles - oralsurgeons - Updated July 2026

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