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    Hernando Smiles

    3.7 (3 reviews)
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    Updated 2 months ago

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    Ask the Community - Hernando Smiles

    The Childrens Dental Center

    The Childrens Dental Center

    3.3(4 reviews)
    9.1 mi
    Available by appointment
    Certified professionals

    I'm seeing bad reviews , but not sure why . my encount with Azlynn was the best ! super friendly…read moreand caring . couldn't ask for better service

    This rating of 1 (not good) for today is solely based on my experience at the office today and not…read moreany of my other visits with my child here. Normally, I would give our other visits 5 stars for overall experience, but my experience was different & not good today. When my child was called to the back by Julia the dental assistant my kid started walking to the back and I grabbed my things to go with him and was basically told by the dental assistant Julia that I had to wait in the waiting area for him, so I assumed that she was going to do a quick exray and bring him back out front, which by the way had never happened before; I waited & waited and after so long, I explained to the lady at the front desk and she invited me to go on back. When I got back there, I noticed that my son had gas on and they had already began working on him. I have a huge problem with this!!!! As my son is already super apprehensive about being at a dental office as am I! I should have been allowed to go back with him from start to finish! I explained my concern with Julia because she was the one that prevented me from going back with my son in the 1st place and the dentist was out of the room. Julia seemed unconcerned about my concern. So, when the dentist came in, after greeting him; I explained everything to him....expressing my disdain and he seemed to think that there was a "misunderstanding". In my opinion, there was NO misunderstanding! I was not granted access to accompany my son, and that was unacceptable and should never happen with a parent or whomever brings the child/children to the office! I am not sure why this happened, but I just wanted to share my experience & I pray that it never happens again to anyone else.

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    The Childrens Dental Center
    The Childrens Dental Center

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    Pediatric Dental Group and Orthodontics

    Pediatric Dental Group and Orthodontics

    4.2(6 reviews)
    9.6 mi

    This office does a great job with kids, today was especially good for my eldest. He has Down…read moresyndrome and is very distrusting of medical professionals in general. His hygienist today was Miss Chastity and if I could give more than 5 stars I would. She was exceptionally gentle, calm, and patient with my son. She had a great demeanor with him and kept an even steady tone while explaining to him what she would be doing and showing him the different implements she would be using. When he made it clear he had had enough of a particular event (flossing for instance) she said "okay we are all done with that, now let's do something else". And if she could come back to it later she would and if not, well that is better than further traumatizing him and making him that much more fearful of medical professionals. Miss Chastity was excellent!! Everyone else was great too but Miss Chastity deserves special recognition for how she treated my son today.

    Let's get right to the point. Dental hygienist Chastity. She is amazing. My son has developmental…read moredelays and he is terrified of doctors, white coats, procedures...anything doctor related. Too much medical trauma in his life. He will not and I mean WILL NOT lie flat on his back for any medical professional. He has been held down too many times in his life. Well, he walked back with Miss Chastity, got right on the table, and got right onto his back for her. Um, what?! Then she was AMAZING with him, earning his trust, going slow and gentle, talking TO HIM rather than at him or sternly commanding him or talking to us parents as if he weren't there. That's the usual. But not Miss Chastity. She spoke to him kindly, softly, descriptively, treating him like a human and one with thoughts and feelings (which of course he is!) She took her time and made sure he felt safe, listened to, and respected. And he ended up receiving the most thorough dental cleaning he's had in his life. He allowed her to floss his teeth!!!! A first!!!! (I will also add that all of this follows a not-great visit for him last time with a hygienist who was much less patient). All in all, this place is really good with kids. But I'll be honest, this 5-star review is all about Chastity. I hope we have her again in future visits!! And Chastity, if you ever read this - thank you. You have no idea how happy you made two parents who go into these appointments with dread knowing how traumatizing they are for our son.

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    Pediatric Dental Group and Orthodontics
    Pediatric Dental Group and Orthodontics
    Pediatric Dental Group and Orthodontics

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    Hernando Smiles - oralsurgeons - Updated August 2026

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