Working with Keith and his insurance agency for years and can truly say that they care about your…read moreneeds when it comes to your insurance. Whether you are with another carrier give them a call because Keith himself with his team can cater the correct insurance for you if your single, married, or even have a family. Call them today if you want the best insurance agency working on your behalf because they put you first!

From the owner: We take a hands-on and detailed approach to serving clients. We thoroughly assess clients' needs…read morethrough in-depth consultations, risk analysis, and on-site assessments. Once we know and understand clients' needs, we identify the right coverages and create the best possible solutions. We're as committed to being a part of the communities that we serve as we are to delivering the best insurance and the finest services. Our founder has been on the board of and has also been treasurer and president of the Rogers Public Education Foundation and also he has been on the boards of the Rogers Lowell Chamber of Commerce and Main Street Rogers. Our founder is also a chapter adviser for his college fraternity, Phi Delta Theta, and he is president of the alumni club board for the fraternity. One of our associates is the assistant regional commissioner for Cal Ripken baseball in the Southwest Region, while also being a member of the Rotary Club of Rogers

We have had many insurance agents in the 57 years we have been married. NEVER has one of them been…read moreas spectacular as Jay. The underwriter wanted leaves blown off our roof that I had not accomplished for the first time in the 26 years we have had this home. JAY came to our house, climbed on the roof and cleaned it off because at 75 I could not. I would have hired someone to do the job but JAY sent a time and day to do it for us. There are few people in this world that would do it for NO CHARGE ! He is one of a kind. His office staff treated me like I was family and it was. really appreciated. The premiums were lower than 6 other firms that I contacted. WE ARE SO HAPPY WE FOUND THE JAY BERNARD AGENCY ESPICALLY JAY AND HIS TEAM

Don't, folks...just don't. They want your $, but don't earn you as a customer. You're just a risk…read moreassessment to them, a paycheck. They will not earn your business when something unfortunate happens to you. The list of friends and family throwing 5 stars here have not been earned. When the storm hits their place, when the denials and delays happen, when the low balling and grappling for pennies begins, when they drop you flat, that unearned perception will change. Make informed decisions with your hard earned money. You're being sold a bag of air. Don't buy it. Tell anyone you care about.

Sheree McMillan is my agent and she is excellent! She has been the easiest and best agent I've ever…read moredealt with.

If I could give a negative rating I would. I would be careful with this insurance agency when…read moredealing with Cynthia Rickett. By them being slow and non responsive, they may end up getting you as their client sued. My son was hit by their client on 7/11. I called the next day after speaking to their client. Cynthia at first seemed to want to help. She took all the information and said she had to talk to her client. I called again on 13th because no one had reached out to us. My son's car is not drivable. Cynthia informed me that she submitted the claim that morning and some one should call within the next few days. We waited and nothing. I called her client again this morning July 20th, letting him know we had not heard anything and it is now going on 2 weeks. This should be an straight case. Their client admitted fault to running into the back of my son's car. The traffic officer gave their client the ticket and their client's statement from that date states he was at fault. Still this agency drags their feet. So my review is just a warning to those clients that end up in an accident, they may end up getting you sued because of their failure to act in a timely manner. I talked to Cynthia again today and she had lots of lies, raised her voice and eventually hung up in my face when I called her out on her lies. So Monday I will have no choice but to reach out to our lawyer because this is getting ridiculous. My son's car is still at the impound lot, no rental car, no analysis of his car. And she expects us to be ok with this. I am not. So think about this before you select this agency. In my opinion they may end up getting you sued due to them being slow and unprofessional. At least that is how I feel about Cynthia Rickett.

Mario Thomas office gives me unbeatable prices & has the best customer support they are on any time…read moreI need them..

Amazing service. Nicki was extremely knowledgeable! I didn't really understand all this insurance…read morestuff but she was really patient with me and explained everything! 10/10 will stay with them forever!!!!!!!!!!!!!!!!!!!!!!!!!!