As always, I'm extremely happy with the service! My…read morefavourite location(3175 Dufferin) to rent a car. Very professional ,knowledgeable and helpful to my request( thank you, Ebone and the rest of the team 3175 Duff). Your service from beginning to the end was indeed "above the rest". (June30-July3) -alca-

Excellent Service and Professional Staff! I had an…read moreoutstanding experience with Kris Guduri, I lost hope with this company but Kris the magic manager won my business back. Enterprise Rent A Car at 330 Steeles Ave W, Thornhill. The service was smooth from start to finish -- professional, friendly, and efficient. The store manager went above and beyond to make sure everything was handled perfectly, from explaining rental options to ensuring the car was spotless and ready on time. The vehicle was in excellent condition, clean, and comfortable for my trip. What truly stood out was their attention to customer care -- they genuinely value their clients, treat everyone like family and make the rental process easy and stress-free. I highly recommend Kris Guduri and his team. Enterprise Rent A Car to anyone looking for reliable vehicles and exceptional service in the Thornhill area. I'll definitely be returning for my next rental.

I used their services for the first time, and they were absolutely excellent. Fabio picked me up…read moreand drove me to the location, and hooked me up with a fantastic new Corolla. The car was in excellent condition and I was very impressed with the service that I received. I highly recommend!

From the owner: Our Services Include:…read more - Luxury Rentals - Service Replacement - Airport Pick-up/Drop-off - Local Rentals - Insurance Accident Replacement - Long Term Rentals

Rented a cargo van at the beginning of April. When I was parked overnight, someone drove by and…read morebroke the driver side mirror. When I called the insurance company, I got conflicting information on whether or not I needed to file a police report (I later read that in the pamphlet they gave me). Regardless, when I went to drop it off and was asking about the insurance/ deductible, the employee told me: "Well, you can't prove it wasn't you, so you have to pay the deductible' but in an accusatory tone, as if I actually broke the mirror off myself (which is basically impossible). Next thing that happened was I called in to get a quote after not hearing from anyone for a week- stating that the cost was 850$ to replace and fix the mirror and that they would waive the 150$ admin fee they normally charge (which is basically stated no where) for my 'troubles'. I asked around a few places and a few mechanics who basically laughed at the cost they charged me. I contacted customer service explaining what had happened. A number of days later, I finally got my invoice e-mailed to me and was told again they would waive the '150$ admin fees since I'm unhappy' (again, tell me where they state they will be charging a 150$ admin fee to begin with). I did get the 150$ back.... The invoice states the mirror is around 650$ and the work was 66$. However, the code they gave me for the mirror is incorrect. I even called ford who said that it doesn't exist. Searching on the internet for mirrors for the type of cargo van I rented yields results of about 250-400$. I contacted customer service again stating the code they gave me is incorrect. Haven't heard back from them and it's a week later. I am willing to admit that it's possible the mirror does cost that much despite all the evidence otherwise but they have been having terrible communication with me and are extremely shady. The whole rental process was great in the beginning. Great customer service when I went to pick it up. But after I returned with it damaged, they were acting as if I did it on purpose, did not communicate with me and gave me incorrect information. I will never rent with discount cars again and I will also be putting this review everywhere I can and tell all family/friends/coworkers how shady they are. I will also be doing more research on the actual cost myself as soon as I'm home (as I'm away for work currently). If it turns out they over-charged me, I will be contacting the better business bureau and filing a complaint. If I'm wrong, I will edit most of this review to reflect the outcome. Regardless, is all this trouble worth renting with them again? Absolutely not.

Exceptional and easy service. I've had bad experiences in the past and difficulties with these car…read morerental dealerships in the past but this was by far the easiest. I had a little helper who was incredibly hospitable, energetic and rambunctious. I believe her name was Carolina or Cecilia, can't remember but she was the friendliest in the room. She broke everything down for me and made it so easy for me to understand the contract, policies and cost. Covered all the questions I would have without me even having to ask and even did a through walk through around the vehicle with me, introducing me to all the extra setting like Bluetooth connectivity, changing unit system from KM to MPH and how to adjust the navigation system. Made my trip easy and safe. Definitely will be recommending to my family and friends. Bravo

Great place, bought my Lexus there. Got a discount for future oil changes and other maintenance…read more Max and Gregory were very helpful.

I bought a 2015 Hyundai Accent from Auto Point in December of 2022. I brought it to my mechanic…read moreafter purchasing (I live about an hour and a half away from Toronto). My mechanic found that it should have never passed an inspection (it was purchased with a safety inspection). The bar under the front bumper was caved in, the bumper was falling off, there were issues with the Cadillac converter, the airbags werent working and the airbag lights were not on the dash, among other things. I asked for a refund and they refused, stating they would fix the issues. They had my car for about a month and refused to give me a free rental for the first three weeks. I'm a single mother and a full time student, I couldn't get myself or my children to school during this period of time. I was so behind on school work, although I had been doing it at home, I had missed much of the in class content, and nearly failed the entire semester. When I received my car back within a day the engine light was on again, the gas cap light was on again and it seems as if nothing was fixed. Additionally, the rental they gave me had parts inside that were literally glued together. I have been trying to figure out what my rights are (apparently I don't have many options) and trying to get time to bring it back to my mechanic while trying to pass my semester, be a full time mother and get through this brutal inflation that has hit so many of us hard... I can't afford to continuously drive to Toronto to get my car fixed when it was bought with a safety certificate......which has clearly been faked because there are too many issues to have passed. I got this car a little over a year ago now and need a new one already because it never should have been sold. Beyond disappointed with this place and would give it 0 stars if I could. DO NOT PURCHASE FROM HERE. Incompetent and untrustworthy. I had an excellence experience with gardiner motors, very honest people working there. Can't say the same for auto point.