As a former facilities supervisor who has managed multiple roof-related projects, I'm honestly…read morestunned by the exceptional level of communication, skilled professionalism and follow through provided by Louisiana Roof Crafters to make this roof replacement such a smooth experience for my mother in law in Baton Rouge. This project was significantly more complicated than most, since I was coordinating from Seattle, on behalf of my 80-year-old mother in law. Upon our family visit to her home recently, I inspected her roof to find subtle weather-related damages. I reached out to a list of roofing companies in the Baton Rouge area, with Google reviews of at least 4.5 of 5 stars, who also showed a solid reputation with the Better Business Bureau. Louisiana Roof Crafters (LRC) returned my call same day. Within two days, an inspection of the roof was underway by their Project Manager, Brian Ballard... all before the first call back from LRC's competitors. Ballard and I discussed all the specs of the shingle product to be included in the replacement proposal, the finer points of ice/water shield for roof valleys amid a myriad of other details and the all-important warranties, all of which I was very pleased to see met or exceeded industry standards. Ballard carefully walked me through the insurance claim process for my mother in law's carrier, and he coordinated follow up through me weeks later so he actually walked the roof alongside my mother in law's insurance claims adjuster, to be sure the adjuster was accounting for the same subtle hail damage that prompted the claim. Ballard even provided a list to the adjuster of multiple hailstorms that had swept through the area 6 months prior, something I could not have been aware of, which bolstered the insurance claim. Additionally, Ballard assured us that LRC's cost estimating software is also used by the major insurance companies, reducing the chance of debate over costs of replacement/repair. All of the above resulted in the insurance adjuster writing a check before he left my mother in law's property, to fully pay for all labor and materials for LRC to replace the roof, minus the deductible. In the follow up to that approval went a plethora of communications discussing the various options, potential upgrades in products, inventories and scheduling. Ballard maintained the same high level of communication and follow up through it all. Despite all his other work and projects due to storm damage in the area in the weeks after we started working together, he continued to provide the same level of customer care as he did prior to our commitment to his firm. He sent me copies of every important document before it was to be signed by my mother in law, implemented any edits we agreed upon, and made sure I received all copies of signed documents. We could not be more grateful for the thoroughness, communication and final outcome - and, I believe, most importantly, the consistent integrity - we experienced with Louisiana Roof Crafters and their team of professionals, led by their project manager, Brian Ballard.

Ben & Connor were amazing. They arrived on time and completed my roof job in 1 day. My home had…read moremany surprises and termite damage underneath the old roofing shingles. They even added a turbine to help with ventilation in the attic. LA Roof Crafters handled it professionally. I am happy I chose them for my new roof. Thanks guys :)

I had a leak inside my home due to a roofing issue. I contacted Olympian Roof via Yelp, and had a…read moreresponse within minutes. Jerrod was punctual, very courteous and respectful. I received a quote to complete the work and felt the price was also fair. Based on this positive experience in a stressful situation, I would definitely recommend Olympian Roof.

From the owner: Looking for Roofing services, replacement or repairs? Olympian Roof has you covered! At Olympian…read moreRoof, we specialize in professional roof installation, replacement, repair, and storm damage restoration. With a commitment to excellence, our skilled team brings expertise and dedication to every project. We use top-quality materials and ensure precise craftsmanship to provide durable and resilient roofing solutions. Contact us for a consultation, and let us be the guardian of your property's integrity. Choose Olympian Roof for roofing excellence that stands above the rest.

I started my search on Yelp looking for a contractor to do some repair work and entryway door…read morereplacement at my mother in-laws home. Out of three companies that came for quotes Castillo was the only company that returned with a quote...and a very reasonable quote. Part of the work was to repair a rotted section of siding. Castillo was honest and straightforward about making us aware that until they pulled all the boards back and started the repair that they couldn't confirm the amount of rot and damage, so the quote could change. Once we signed the contract for the work they promptly got the work underway. The workers were extremely courteous. They took great care to cover and protect the furnishings. They cleaned up after each day. The final work on all the siding, sheetrock repair and door replacement was fantastic. Alfonso runs a top notch business and top notch crew. I would highly recommend them and we will use them again.

Loved the food, waiters are very attentive, great atmosphere and enjoy the Morher's Day Mariachisread more

Faithless Gutters…read more Quite possibly the worst contractor I have ever worked with. He installed gutters that exited onto shingles causing unnecessary wear. This required $250 to repair. See attached pic. In addition his installation of the patio was massively substandard, the roofing and gutter people we had to get to repair the area called it the worst they had ever seen. See attache pic 2500$. Unfortunately this isn't something that you could see from the ground. Only getting on the roof would spot it. When we went to sell the house it was discovered by the home inspector and is not something that we could ever sell the house with. I contacted Charles to make things right. He said he didn't know what was wrong and to go ahead and have someone else fix the problem. I told him that the gutter person had quoted 2-3 thousand for the repair. He swore up and down that he would pay for the repairs. I'm sure you can see where this is going. Repairs compete, to standard and the total is 2750. Charles suddenly gets amnesia when we send him the invoices and only pays back 250$. Bear in mind we had to contact him numerous times to get that amount. During the subsequent call, he lies and says that we said we would be getting bids and getting back to him. Not true. And that he never would have agreed to that amount. Also not true. Charles was quick and cheep, many of our fiends and neighbors went with Charles. Mutual close friends in fact recommended him to us. I will be recommending that all of them get their installations looked at by a professional. Charles acts like I'm ripping him off. But the facts are it cost us thousands to repair his awful installation. All we wanted is for Charles to make it right. He did not.

I had them do gutters and patio cover. Looks great and no leaks. The install guys were very…read morefriendly.

Paid up front, no service for months! Don't pay this outfit up front. Don't pay until the job is…read morecomplete. I paid them on a promise that they would finish the job and they never did. I had to order parts and do it myself. They will gouge you on price for initial quote. They estimated $3100 and finally went down to $1100 after I got competitive quotes. That is not the way to do business! If they request payment up front for materiel set up a credit with a building supply outfit.