My girlfriend and her roommate were stuck off of road 57. They were only able to get me the Google…read morecoordinates of longitude and latitude. I was calling all over Farmington, NM. All the tow companies were pointing me to this company cause they were the ones that had a truck available. I gave the driver the information and he was able to get to them and get them back to town. Trust is built from experiences like these, and this is the only towing company I can 100% trust based on this one experience. Well done, they have made me a returning customer and I don't even live in the same state as them. :D

I had on time service and they helped me out on a Saturday fast quick friendly. Awesome rates great…read moreall around service... First place to call for towing an punctuality... Thank you

Hooked Up Towing service arrived very quickly just as they say they would and they were very…read moreprofessional and careful with my car. Also very affordable.

Great service, no hassles and had us on our way in matter of minutes. Very courteous and…read moreprofessional.

Marvin and team, we appreciate you getting us set up with the new tire for our trailer. They were…read moreso fast and truly saved the day to keep our family safe. Thank you!!!!

Last straw... customer service is the worst. Overlooked it too many times and starting to wonder is…read morethey are performing service on my vehicle. Lost trust.

was there in a timely manner. Had my vehicle hooked up within five minutes and down to the…read moredealership. Did not have to wait long and he's reasonably priced. Would highly recommend him

I live 1,000 miles away from this business and, of course, never realized I would need them until…read morean accident on US-550. I asked the State Farm dispatcher for recommendations from a local State Farm agent, and I'm glad I did. The place isn't fancy: the front office is in a mobile home and their facilities are spread out back. But they treated me so well! As someone stranded far from home, I felt well taken care of. The owner wrote his cell phone number on the back of his business card and insisted that I call him day or night. Parts for my vehicle (there were no dealers in New Mexico) took quite a while to arrive, but the staff were always friendly and helpful when I called to ask about the status. After I drove another car back a different location in Farmington, the body shop owner picked me up in person to deliver me to their office. I found my car repaired perfectly. This is a highly reputable and very customer-oriented business. I'd give them 6 or 7 stars out of 5 if I could.

This garage has always done a great job for me. Most recently my car was overheating badly, and…read morethey managed to diagnose it, and fix it in one afternoon even though they were fully booked up. I should add they didn't even charge me for the work they did. I never have to worry about them being ethical, or competent. Special thanks to Shawnicee and Al, and much appreciation for the excellent team of technicians they have working there.

This place is a scam! First off charged my friend two days of being without her car and $149 for a…read morehose clamp! She was told they couldn't find the problem but turned off the check engine light...WOW!! On top of that, they do interlocks and I helped someone load their car on a trailer and haul it down to have the interlock coded because they were locked out and didn't make it in time (paid in time/but car has to be recoded)...so we called because on my maps it showed we would arrive at 401. We called and Al said 4 pm no exceptions. Ok, so I pick up speed and got wobbly, about lost my truck and trailer with the car-showed up at 359, he walked in the door at 4pm and was denied...WOW!! Two seconds to recode car and they refuse, saying 4 pm is cutoff, well it's 4pm and I'm standing here now (at the point it was 402 because he came out and said that two people ahead of him, and than he walked back in and walked out and said they said come back tomorrow). So 4 pm is not the cutoff, maybe 359!! If this was the case I would've turned around at 358 instead of continuing another 300 feet!! /utterly ridiculous!! On top of all of that, they have shorted the car out 4 times in 10 months-charging $85 each time this happens, on top of the monthly $87 fee...so scam artists!! Yes!!! Good business, NO!! I usually brush stuff off but the receptionist was exceptionally RUDE and argued with me saying it was after 4 pm, well maybe the second time he walked in. Either way, you see someone there on time, who had to go to great lengths bringing a car on a car trailer and so RUDE. This is not the way to conduct business and I'll be honest, I know someone who does this for a living and I called and asked him who was the cheapest to go to-he told me Al's, but he also said, he was a snake...Wow, now I know what he means. I knew after the first two "shorts" to charge and extra $85!! To do this to people that are already struggling with court fees, probation costs and you know they're not doing great in life if they're dealing with a DWI/DUI. Pay the extra $10 and go to a different interlock place-also as a mechanic -I wouldn't bring a lawn mower to them, they can't even figure out how to fix an air flow sensor when the check engine light told them exactly what the problem was!! If you need a mechanic, I found one-Bryant Motorsportz-call Billy at 505-860-6792 and he will help you without ripping you off!! ALS is a RIPOFF!!!

I really appreciate the honesty from this mechanic. He quoted me a price for a repair, and the…read morecharge was 1/2 the price he quoted me. He said "It didn't take as long as I thought it would." They could have charged me the original price, and I would not have complained.

Took my truck in for a new radiator and to have them replace the inside handles.. Radiator is doing…read moregreat... but now my lock keeps messing up and they refuse to take responsibility and/or to actually fix the problem and Instead just shrug it off, give attitude, and just jimmy it back open again. I think 3 times in 3 days is ridiculous when it was an easy fix originally. Sure the prices are low, but you get what you pay for, for sure here. Save your money and find somewhere else if you want it to actually be fixed and not have other issues after.

I needed a to get a crewcab from mm#15 to home 12 miles. I stopped in at the shiprock prowtow and…read morethey quoted me i paid cash and they dispatched immediately. Driver was professional quick and they set my truck exactly where I could work on it. I just didn't trust the other place at shiprock intersection because their tow vehicles are old with fresh paint. Protow is quick. Be nice to them they deal with upset people all day. They're very trustworthy, dependable, reliable.