Everyone in this shop provides amazing customer service. We stopped in here to inquire about…read morepurchasing a camper shell for our Tacoma and Brandon was super helpful! It was Friday, maybe 30 minutes before closing and he took his time with us to explain everything we needed to know. Fast forward, we came back to this shop to get our topper installed and Andris helped us out. Andris was super honest and helpful about our options, and just a pleasure to work with. The owner of this shop was an absolute gentleman too. If you are looking for truck accessories anywhere in the Four Corners region come here!

I purchased a new "tow" vehicle for my motorhome and needed the necessary equipment to get it set…read moreup for towing. I was kind of in a time frame and needed it as soon as possible. Chad got exactly what I needed; however, they were booked in their service department. Chad was able to get the baseplate and tow bar and arrange with the local RV repair place to install it for me. Saturday, we'll be off to explore America. Thank you Chad and Lisa.

I initially took my truck to another shop where I was quoted $2,500--plus an additional $129 for a…read morediagnostic, which wouldn't be applied toward the final bill. On top of that, the technician pushed for a full set of fluid flushes that felt more like an upsell than a necessity. Then I remembered I had previously used Largo Frame & Alignment for a rear axle replacement and had been very happy with their work. They were communicative throughout the process and kept me informed every step of the way. This time was no different. Sierra was especially helpful--thoroughly answering my questions, which I really appreciated. The diagnostic fee was applied to the total cost, and the final bill came to $2,000. Great service, fair pricing, and no pressure--Largo is definitely woman approved.

Had brake trouble over the long holiday weekend in Durango. A shop there quoted us $3,000 for new…read morebrakes and rotors, front and back, on our motorhome. Also claimed they couldn't do the work in one day, which would mean staying in a hotel. Another local shop confirmed our suspicion that we were being gouged and overcharged and helped us find an alternative when they were not able to fit us in this week. Went down to Farmington, NM to Gene's Frame and Alignment who charged us $1100. He said that we did NOT need the back rotors and the back pads were borderline for needing to be changed. He also spotted a broken stabilizer bracket and was able to fix that quickly on the spot at the same time. All completed in about 6 hours.

We were having issues with our trailer brake system and these nice folks got us in & out super…read morefast. The service was outstanding, the pricing was very fair. The best part is that our brakes are working now!

This was the worst experience I've ever had. I had a topper installed here and they scratched my…read moretruck on both sides of the bed. They thought they could just slap some touch up paint on the scratches and not tell me about them. I found the scratches and told them about them and they first denied that is was them, but soon realized they were the cause. With Durango truck accessories taking full responsibility of the damage they asked for three estimates from three different auto body shops. Now that I've gotten three estimates from three different auto body shops (like they requested) they want to ignore all the estimates I got and tell me I have to go to their friends auto body shop..... they continue to yell at me over the phone and be extremely unprofessional in ever aspect of customer service, they have caused an extremely unnecessary head ache. I would NEVER recommend them to anyone EVER!! I wish yelp would let me put zero starts or negative stars at that.

(Note: Mobius Concepts' registered business address is in Durango, but the business operates out of…read morethe owner's home in Northglenn, CO) Sadly, hiring Mobius Concepts to upfit my Sprinter van has been the worst business experience I've ever had. The owner, Chris Anthony, was friendly enough upon first contact. he was responsive, seemed knowledgeable, and was excited about my build. But he has turned out to be one of the most unpleasant people I've ever had to deal with. We hired him in May, 2015 to do a $50K RV conversion job on our 2015 Mercedes Benz Sprinter van, with cabinetry, solar system, galley, shower, and bed frame. Our contract estimated completion at 6-8 weeks (42 to 56 days), and we made travel plans accordingly. Chris blew past the 8 week deadline with almost no progress, and because we had extensive travel plans, I told him I needed a guaranteed deadline or I would have to terminate. He agreed in writing to deliver in 87 days, then he blew past that as well. You can see in the photo we posted that at 94 days, the van had still barely been touched. Chris has no idea how to be professional or to provide any level of customer service or even basic courtesy. He was frequently disrespectful, irritable, angry, intimidating, dishonest, and verbally assaulted me on several occasions. His immediate response to any request was usually no, with a dose of negativity and rudeness. And worst of all, he takes no accountability for his mistakes. His own partner, Sean Peck, who took over for communication for Chris about six months in, readily admitted that Chris is stubborn and difficult, with anger, ego, and control issues. Chris repeatedly denied us access to see our van, insinuating that since it was on his private property we would be trespassing if we came without his permission. He continually misled us on the progress schedule, promising pending delivery while we waited a week after week, then month after month in ridiculous and intolerable limbo. Despite me keeping a constant running online Google spreadsheet of all the details for our build, he frequently failed to remember detailed conversations we'd also had in person. He would make errors, or make changes without consulting me, then later take no acocuntability and blame me for having a "sh*tty" memory. I did my absolute best to remain patient, tolerant, friendly, and hopeful throughout this process. I gave Chris more chances than he deserved. I listened to his angry tirades, trying to calm him down. I even brought him and his girlfriend a care package. But he just kept breaking our trust and letting us down. After 206 days, I'd had more than enough and told Chris and Sean I wanted to terminate the contract, settle up, and take my van as is. Chris refused, telling me I'd get the van when he said it was ready, and not before. I had to threaten legal action just to get him to agree to terminate the contract, and give us back possession of our van, with the van still not complete. Sadly, this past seven months have been a complete nightmare. We commissioned this van in April for summer travel and took incomplete delivery in November, already winter. After getting our van back two weeks ago, we've discovered more problems, mistakes, leaks, and issues that we now have to resolve with weeks more of our time. Mobius has not responded to my communication, or honored the one year warranty. We are currently pursuing legal action against Mobius Concepts and their business insurance. My advice to anyone considering hiring Mobius Concepts is don't do it. Chris is a complete nightmare to deal with. You're better off doing the work yourself. You'll save time, money, and stress, have control over the design, quality, and timeline, and get the build out you really want. Trust me!

Ditto what Josh R. wrote. Mobius is an expensive and frustrating scam. Don't be the sucker that…read moreChris Anthony thinks you are. We originally planned to go with Van Specialties in Tualatin, OR for a sprinter van conversion, got on their year long waitlist, then found Mobius. We based our decision to work with them based on discussion in a blog from a pro climber who he built a van for. He charged ~ +10% over Van Specialties prices, of concern given no proven reputation but the expectation was of a new custom builder willing to put in the time and effort to produce a top quality product. Oh so wrong. Chris talked a good show but after receipt of our 50% deposit we heard nothing from him for an extended period. Started to wonder if the shop even existed. We asked for images of work in progress. At first he refused but month or so later he delivered some close-up images of some small details completed. Seems he carefully avoided showing the whole of the van to avoid demonstrating that almost nothing was done. We signed a contract and paid a deposit with some details remaining TBD, particularly a bed layout plan. Chris had a compelling idea but never delivered elevations or other documentation of how the bed would look or function. I finally visited the shop outside Durango, Colorado both in hopes of forging a decent working relationship and to establish final plans. Chris didn't show up, but I spent a few hours with his partner Sean, seemingly a good guy but not empowered to say anything about potential costs. Chris took the revised, significantly simpler plans and, three weeks later, sent a change order revision adding over $20k to the price. In this was included substantial price gouging such as $4600 for a custom mattress and line item prices that were over double retail, with labor separately itemized. Recognizing there being no way to get a decent value even after the sunk costs of the deposit, we took the van back to have the work done elsewhere. In seven months since payment, Chris had done maybe 5% of the work. His project termination invoice charged us for over 50%. On arrival to pick up the van, work stated and items promised were missing. Much more to say, in parallel with the bad experience of Josh R's review, but repetition is unnecessary. There's nothing good to be found with Mobius, only a disdainful, scammer of an owner and a shop that isn't creating any value for anyone. I drove the van from Durango to Tualatin, OR into the shop of Van Specialties, spent a couple hours reviewing build plans (including, unfortunately, removal of some sub-par Mobius work), got a draft build plan by end of day, went back and forth over a few details over the next two days and had a solid confirmed plan by end of week. It ain't hard to see who the pros are, at better prices too. Great van conversion shops are hard to find; do your research, and don't touch Mobius.

only place I could find for a same-day installation for a new radio and backup camera... Reasonable…read morepriced... same set up from Best Buy gave me an installation date of almost 2 months out. Joe, the installer was very attentive and knowledgeable. Will definitely come back again for audio needs.

Super happy with my service. Got done super fast and for an awesome price. Worth the drive from Rio…read moreRancho

I travel between Denver and Durango several times a year. The only time I'd ever stopped in Pagosa…read moreSprings before was for gas or food, so I wasn't familiar with any other businesses there until a day ago. On one of those trips, my 2013 Jeep JK's radiator basically blew up a couple of miles outside of Pagosa. I pulled into a parking lot and called AAA. While waiting for the tow truck, I needed to figure out where to take it and get it fixed quickly. I didn't want to have to stay overnight. I called my mechanic in Denver, and she recommended Best Rate Auto. I was surprised she knew anyone that far from Denver, but she had lived in this part of Colorado. When the tow truck driver arrived, he recommended the same shop, so that's where we went. I met the owner, Max, at his very busy shop at about 10am. He said he'd have a look and let me know what needed to be done. About thirty minutes later, he told me the radiator needed to be replaced and handed me a written estimate, which, based on my quick research, seemed very reasonable. He said they'd get started right away. At about noon I looked into some local hotels in case it was going to take overnight, and then I walked to a nearby restaurant for lunch. When I got back at about 1:15, Max came out to tell me it was ready. I honestly couldn't believe they were able to get the parts and complete the work that fast. I drove back to Denver over Wolf Creek Pass, and the temperature stayed in the normal range the entire trip. I can't thank Max and his crew enough. They didn't just save my day; they made my month.

The service I received was a good as you could hope for from any.mechanic in any town. Although I…read moredon't live in Pagosa Springs, I know I have a place to go to if I'm in the area.

Mike Gomez and his family have been running this business for 27 years. I brought my motorhome with…read morea Cummins 5.9 Turbo on a Freightliner chassis in to have the air filter replaced, after the local Freightliner dealer refused to work on a motorhome. I had the replacement filter, but it turned out to be the wrong one. No problem for Mike. A quick call and 15 minutes later he had the right one. He didn't even charge me a mark up. He also did a few extra things like adjusting my exhaust pipe. No charge. His hourly rate is below that of the big guys. Yes, the shop is not shiny new and sparkling clean. There is no comfy lounge. There is a lot of grease and dust...and SUPERIOR SERVICE. If you need your diesel serviced in the Albuquerque area, skip the dealers, see Mike and leave happy.

Very lucky to have found this place.. had an actuator issue that Adam took all the right moves to…read moreget us up and running again. Ethical and friendly. Tristan worked hard to get the issue fixed. Thank you!

Customer service was great! When asking for a quote, got a response immediately! Fine came out…read moregreat and the amount of time it took was really fast! Very satisfied and will take my next vehicles here!

From the owner: Exclusive Auto Tint & Wrap is a premier automotive customization shop, bringing over 20 years of…read moreindustry expertise to every project. The company specializes in high-quality window tint and custom vehicle wraps.