At best, an employee was able to confidently tell me they didnt have my item in stock. At worst,…read morethe employees regularly don't know if an item exists, let alone if or where it is in the store. I was told that I would have to make a common appliance, a specific type of ac to dc convertor, out of parts that they also didn't have in the store. It was weird as I rarely enter stores, with the intent to make purchases, and then proceed to be thwarted effortlessly by the store itself. So I went to O'Reilly's\Autozone, where common business practices have at least been suggested to the employees. Got item for less than 10 bucks with fancier options avaliablefor 30+. This Ace should stop DEI hiring the elderly conservatives from next door. It's costing them sales. Autozone gets 4\5 stars for obvious reasons. O'Reilly's 4.5\5 stars for association and the catchy jingle.

Making someone wait 24 hours for programming keys is not conducive for good customer service. I…read moreknow it's hot but we need our car today. It would have wasted less of our time if you simply suspend the service rather than looking for the right parts for 15 minutes only to then tell us it won't happen now. Welcome to June in Arkansas. It gets hot.

I had an outstanding experience at the Lowe's in Conway! The gentleman in the tools department was…read moreincredibly helpful. I couldn't even name the tool I needed for my drill to restore a beautiful flea-market bowl, but he stayed with me, listened to my project, and helped me find exactly what I needed. I'm so grateful for the 15 minutes he spent guiding me through. Then, in the paint department, another gentleman was just as fantastic--he quickly got me the paint samples I needed in no time. Thanks to them, I was on my way home to craft and restore my bowl! I truly appreciate their attentive, knowledgeable service. Five stars for making my hobby projects a success!

1 Star -- At This Point, It Should Be Spelled "BLOWE'S"…read more My husband and I walked into the Conway Lowe's at around 8:00 in the morning ready to buy a washer and dryer. We have always been big Lowe's fans -- or at least we USED to be. The experience started off strangely before we even made it to appliances. My husband has IBS and urgently needed the restroom. There are only two stalls in the men's bathroom, yet there were THREE gentlemen in there, and they remained in there for an unusually long time. My husband eventually had to leave because he simply couldn't wait. Then we headed over to appliances. We were specifically looking at scratch-and-dent appliances because we happen to believe there's absolutely nothing wrong with saving money where you can. We have money. We just prefer spending it on things that actually matter instead of wasting it on first-world shit when a perfectly good appliance with a scratch or dent will wash the exact same clothes. The gentleman in appliances appeared much more interested in Facebook than helping us, so I finally approached another employee and asked for assistance. His first response was: "Well, I don't work in appliances." Then he followed it up by telling us: "This is the Sanford and Son section." I'm still not entirely sure what that was supposed to mean. I'm guessing he was referring to the scratch-and-dent appliances, but regardless, it came across as incredibly condescending. Then came the giggling and laughing. Here's the thing: we weren't asking anybody for a handout. We were trying to GIVE Lowe's our money. Choosing to buy scratch-and-dent doesn't mean someone can't afford something new. Sometimes it means they've figured out that paying hundreds of extra dollars because the side of a washing machine is cosmetically perfect is ridiculous. Good customer service would have taken about 30 seconds: "I don't work in appliances, but let me find someone who does." Instead, we walked into Lowe's as longtime customers ready to purchase two appliances and walked out feeling like employees were more interested in Facebook, jokes, and judging which section we were shopping in than actually helping us. So maybe we've been spelling the name wrong all these years. Apparently there's supposed to be a B in front of it. BLOWE'S. Do better, Conway Lowe's.

My husband and I would like to thank "SAM" at the Conway, Arkansas store on elsinger blvd…read more For awesome service He made our shopping experience THE BEST This made our day! Thank you " SAM "

Overall, I have consistently found the Home Depot in Conway, AR to have friendlier and more helpful…read moreemployees than Lowes. Over the 20 + years, of course there has been the occasional grump that doesn't want to work, but it's rare. Home Depot's prices are on par with Lowe's as is the quality. I like the brands Home Depot carries.

Been a loyal customer with all harbor freight till today!! The evening manager is disrespectful ass…read morewith terrible customer service... We needed 6 safety vest and 6 helmets for our crew we run. They had them instock. Picked the helmets up and the plastic insert aren't attached. One the bags was already ripped and manger told me I broke it. I was buying it little did he know that the plastic inserts don't come connected. Also wanted try on the vest make sure they fit me. Living a hour and half away. Didn't want to have come back. He argued with me for 10 minutes and kept exalting the situation. Till I just took my cart of stuff left it and walked out.

Poor customer service. The return policy is on the receipt and gives management the authority of…read morewhether they take it back regardless of the circumstances. So don't be expecting a refund even if the item is exactly like it was when you bought it, especially if it's out of the original box. They are not a friendly return business and will disregard customers and the loyalty to buy there again. Won't ever go back to a Harbor Freight, go to Lowe's or Home Depot or somewhere else that is friendly returns customer service.

During my kitchen remodel this store has been very helpful in designing, ordering, and answering…read morequestions for a new island and butcher block countertops.

I would give them zero stars if I could. We bought a vanity and tabletop for our bathroom. It ended…read moreup being a bit too big so we took it back unopened to exchange it. They refused to return it because it supposedly was the "last one", even though they didn't mention that when they sold it. This is terrible customer service. Any store worth its salt would return unused items that don't fit. Don't waste your money!

Rarely, do I go into a store and get first class service from entry to checkout. Hardware stores…read moreare largely look around for yourself first, and ask for help later. Which is fine usually, but on this occasion I needed something extra, and I received top notch service!

From the owner: If you're constructing or renovating a home, there's a lot riding on your choices. The experts at…read moreWhit Davis Lumber Plus separate themselves from big-box stores by providing skilled and knowledgeable care that helps you make the most informed decisions. With locations throughout Central Arkansas, they offer products and services to help you upgrade your living environment. Turn to them for new windows and hardware, as well as custom doors designed to your exact specifications. They'll help you get your roof in excellent shape by installing seamless gutters. These lumber and hardware suppliers also offer spray foam and fiberglass insulation that will improve your home's energy efficiency and help you save money on heating and cooling costs. Whit Davis Lumber Plus has been serving Arkansas since 1953, and they owe their longevity to their commitment to providing excellent service. One of the company's mottos is, "We either have it in stock or we will get it for you tomorrow." This single-minded focus holds true whether they're assisting homeowners with a small repair project or partnering with contractors on home construction. Whether you need garage repair or a custom door, you'll enjoy superior results with Whit Davis Lumber Plus on your side. Visit one of their four locations, or visit their website to check out their extensive selection of products and services.

We bought a product to seal a drive way. They said we would need a sprayer. When we applied the…read moreproduct we didn't need it. When we went to return the sprayer they were going to charge us a restocking fee. Then issue us a check for the remainder but the check would not be issued for 5 days and sent to us. So do not buy anything you are not absolutely sure that you have to have. And the employees don't know what you need.

From the owner: Established in 1906, Darragh Contractor Supply specializes in providing superior quality…read moreconstruction materials and supplies, tools and accessories, anchors and fasteners, safety products, geotextile products, jobsite supplies and so much more. With an experienced sales staff to help you choose the right product for the job.

Thanks for saving my bacon and having the replacement coils I needed. There's nothing worse than…read morebeing from out of town and forgetting to pack your coils.

Really good and friendly shop. Its like a well run California vape shop dropped in the middle of…read moreConway Arkansas. They have pretty much what you want in hardware. Starter set to cloud chasing they have what you need. Without a doubt the BEST selection of premium line eliquids available in the area. They are also setup with a great tasting bar so you aren't guessing is that flavor is what you are looking for.

Thank you, Chris and team!! I highly recommend Zellner's Appliance. Fantastic customer experience!!read more

Zellner's is Awesome! We purchased new stove, microwave, and dishwasher yesterday and it was…read moreprofessionally delivered and installed today! Installers were experienced, professional, and had to deal with hard wired old appliances. They hauled away old appliances and cleaned up the packing materials from new appliances. We shopped around and did our homework. Zellner's beat the big chain stores with service, stock availability, pricing, and associated expenses (delivery, installation, hauling away old appliances, new hoses/hardware). We love supporting small local businesses and this was a no brainer! Home Depot had no stock on hand and predicted a two week backorder, they wouldn't have uninstalled hard wired appliances, AND they actually cost more and charge more for delivery, installation and hauling away old appliances. True!