So I am a regular customer at Hierba Dispensary. A few notable mentions are Jay, Alejandra, and Hailey. Since day 1 of coming here, Jay has been nothing but helpful. From her customer service, down to her knowledge of product. Shoutout to Jay! Alejandra was so helpful despite being overwhelmed by options. Alejandra had assured me that the products she recommended would be to my liking. Thank you Alejandra! And lastly Hailey. Hailey had also helped me out with letting me know of products that would be to my liking for my next future trip. Very customer serviced based which is why I am constantly returning. Most people feel lost and overwhelmed when it comes to choosing the right product for you, but not here which is something I truly value. Hierba dispensary staff if you are reading this.... KEEP UP THE GOOD WORK! read more

I place an order for pickup on 6/16 at around 6:30pm for a PNP Pod. It's been 16hrs since and I have yet to get a pickup confirmation/ ready for pickup message. read more

Twenty percent off your first visit is always a welcome perk. I enjoyed the decoration and theme of the establishment. Good selection of vape disposables, I did not look at the other categories. Sweet employees, very chill vibe. read more

I was a regular at this place and I usually had an ok experience. My most recent visit was anything but pleasant and very inconvenient. They had a limited selection so I settled for what was available. The girl working at the time proceeds to charge my card. I watch the card reader say "Approved" as it prints a receipt. She then tells me the transaction is pending and didn't clear. She recommends I go to the atm to get cash and essentially pay twice. I show her on my banking app that it appears to have a pending charge. She says a pending charge may not clear. I didn't want to pay twice because they have a pos system that doesn't function properly. I left with a pending charge and no goods. The charge did post and clear 2 business days later and I returned to Hierba to rectify the matter. I was met by someone appearing to be a manager and he wasn't very helpful or eager to straighten out the issue. Basically he tried to gaslight me into thinking this was a fraudulent charge from the legitimate eatery next door whom I've never had an issue with. He refused to compensate or reimburse me for their mistake! Instead he wanted me to spend more money. Beware when shopping here, very shady business practices and lack luster customer service. There are several places with better products and pricing. Needless to say I will no longer spend or recommend "Hierba" or their sister store "Puff" moving forward. read more

Great business the employees are very helpful and give great recommendations I love this local cannabis dispensary

I go here 3x a week, Jay is the BEST. Always good energy, good vibes. It's making me write 85 characters to post this so

Great service but got recommended a vape pen that was defective.. got 10 hits and after that stopped working

Went last week and met the coolest girl there her name is Haley. Coolest style and She knew what she was doing and suggested me the best products highly recommend this place and check out! thank you Haley will definitely return read more

I left a transaction unhappy and wrote a review here reflecting my frustration. Management reached out to me to try and resolve the issue, the gentlemen was understanding, apologetic and helpful. I was wrong about my initial judgement and have to apologize to this establishment for the review I left initially. This is a small local business and like others will make its mistakes, but they do care about their consumers and deserve the support. I appreciate businesses like this in my community. read more

Chrissy was so awesome for helping me out! Helped guide me through my purchase. Please come and support

Amazing service from this place, the people here always help me out when I need help and their selection is quite good too, price wise I would say its pretty fair some other places gouge out your money but the prices Ive seen arent outrageous here :) read more

Krissy was very informative and friendly, parking was great, clean, I would highly recommend Hierba.

I love this dispo! I use a wheelchair and staff is always so helpful and makes it very accessible and safe for me to shop! My Fave budtender Michelle is the best! She always refers me to great products and deals! She has the best recommendation! If you need a good time, this is the place to go. read more

Super amazing service. Sam is honestly the best, always has the greatest recommendations.

ive been patiently waiting for this dispen to open and when it finally did I was in NY. Finally was able to stop by and check it out and they did not disappoin. the decor and ambiance just sold this place to me. Hope you guys stay open for some time read more

Friendly staff, amazing deals highly recommend this dispensary and it's local to the neighborhood

Huge variety of options, as well as a welcoming and friendly staff! nice addition to the community

Hierba is my go to on the east side! The specials are unbeatable and they go all week!!!

Judy and shy are so sweet and helpful!! Favorite shop in east la!! Beautiful interior and awesome prices!

great prices and very organized with proper employees definitely know the product and are very precise read more

Great customer service and great weed i recommended and it's affordable to. And the have a large variety of your looking for a shop to hit in BH I recommend this one read more

This place is a great spot for an avid smoker,and medicinal patients. A great selection and a little bit of everything