Fixed a wiring issue with my Technics turntable about a year ago. Great price. Great…read morecommunication. Quick turnaround. Can't recommend enough.

I've been going to MC Audio for over 2 decades. Even though I've moved out of the city, I still…read moremake pilgrimages to this store for all my music equipment purchasing needs. Mike Carlson, the owner, is a truthful, honest, caring, and as hardworking as they come. His prices are competitive, but you get that in-person, in-store experience that you can't replace online. Mike is always hip to the latest trends, the latest gadgets, and takes the time to get to know you and how to tailor recommendations to your needs. Whether its equipment purchasing, equipment repair, equipment rental, record buying, industry networking, and so much more, MC AUDIO is the place to be!

I called and ordered three speaker horns from them two days ago. Everyone I spoke to was friendly…read moreand the sales rep even gave me a better price than I'd seen elsewhere. I received all three today (two days later), even though I had called in the afternoon. I see quite a few negative reviews for this company, but I had the exact opposite experience.

I have been buying from this company for many years. We had a rocky start with a so-so salesperson…read morebut then worked with a star, Clay. We sent him POs and he processed right away. He was often on top of things and when we needed shipping information or needed something quicker, he would always provide a solution. They have a good amount of stock and good pricing for business customers through their business division.

There were plenty of "Audio listening Rooms" in the late 1970's and 80's…read more You know, that darkened, specialized room designed so you could select your 'high end' stereo equipment free of distractions and with the help of your personal sales guy. The problem was that your initial excitement was dampened because it never sounded the same when assembled in your normal home environment. The 80's saw a reduction of these places as digital and phone apps and ear buds bloomed and boomed to to obliterate this older traditional way of listening, and specialized places disappeared. Most went high end portable tech. Many of us vinyl people went with the flow, packed away the LP's, stored the turntable, and became part of the more accessible but less personal and more detached portable music scene, foregoing that sacred home space that was the refuge room for listening. We became accustomed to the blue tooth portable sound, but knew, deep down, unlike the newer generations, that we had audible memories embedded by experience that had opened us to a world that many of this newer generation never knew existed, that could take us to a sounding stage and private place and listening space that was a world away, customized to our own auditory senses and creation. With the imposed solitude of the past two years, I wanted to rediscover that which I had lost in storage and forgotten in time. My $300 phono turntable of the late 70's had suffered in abandoned storage. My 1990 speakers were ok, but I also knew there might be better. Where to begin? I went to my computer and started reading. I discovered that the world of audio had gone internet, and that I could find a zillion places to buy and hundreds of opinions, a multitude of pricing, but NOWHERE to hear, to feel and judge with my ears what might be a good choice. I almost made an emotional purchase decision tied a familiar historic American named speaker brand, reputable in the past and renewed in production with a midwest address. They sell direct. Great reviews. Solid tradition. Friendly sales people by phone. Then I discovered, after asking questions, that they ARE in a small Indiana town, but everything in production and replacement is in CHINA. They are essentially the way station. Fine if that's (pardon the expression), "your cup of tea". Not mine. Not for the kind of expenditure and no ability to hear the product. I reside, let's say, in the boonies. By choice. Unfamiliar with current urban choices, another internet search of, " Madison, WI, Audio Stores", brought me to,"UNIVERSITY AUDIO"... Would this be another glitz, sales slick, suit and tie specialized sound proofed, adjustable lighting, myriad-ed postered, colorful brochures festooned enclave of super- duper rabbit hole-bottomless dollar pit maze, that would try to dissect me more than I wanted to dissect them, place?? No. I met Ben. As straight forward as the plastered walled rooms with a couple of chairs to listen to any number of audio choices so that you could find your ears matched to equipment and technology that your brain could hear, and to which your soul could relate. I really did rediscover 'The Sound of Music". (That a bit too trite, but truisms often are.) We got it all home now. It sounds true to what we heard and better, because it's in our listening head space, our room. My suggestion is: If you are going to take the journey, or rediscover the journey, take the road trip, not the internet trip; especially if you value experience over expeniture as your guide. University Audio may be justly, the education your ears need. TB a real fan. A real customer.

I have bought several pieces of home theater equipment here, as well as audio equipment for my…read morebusiness. The staff is friendly, knowledgeable and enthusiastic. They go out of their way to ensure you are satisfied and they stand behind their products! If you are in the market for high-end audio/video, I highly recommend them.

This place is amazing for vinyl hunting. The downstairs shelves are packed with an surprisingly…read morecomprehensive selection. There's a lot of obscure experimental and electronic music as well as punk and indie. The location is amazing too, not far from the university on the near west side. Get a beer at Garth's to top off your digging adventure.

While a great selection, they have always been overpriced and the folks that work have usually been…read moreunfriendly in my experience. I grew up in Madison, went there for years, though no longer live in Madison (but visited back in December). I always preferred the B-side on State Street for the prices and moreover, the vibe. For used CDs however, you can find relatively good value at Strictly Discs. Their used vinyl is remarkably expensive, though again, a great selection.