Overall I like Spruce Tree music, but one must be aware that this store has its limitations…read more Visit this store if: - you already have experience with an instrument and are looking to purchase a high quality instrument - you are a beginner willing to invest in a high quality instrument - you are looking to refurbish an instrument and want a very honest answer whether it's worth the investment in terms of resale value Do not visit this store if: - you are not ready to invest a significant amount of money into an instrument - you are looking to get by on what you already own - you are looking to refurbish an instrument with sentimental value that may not be of high quality I've had good experiences coming in for guitar accessories. The gentleman who runs the shop is exceptionally knowledgable and has always made excellent recommendations. The woman behind the counter can be very pompous at times, but the good outweighed the bad in this case. On the other hand, I wanted a little bit of work done on an old violin I picked up cheap, just enough to get by while I learn the very basics and how to care for a violin. I'm not quite ready to invest in a good instrument for fear of harming it out of sheer ignorance. This store is not the place to go for "good enough". I understand the luthier wants to take pride in his work and to him that means all or nothing.

I'm conflicted about this. I've used Spruce Tree in the past for guitar work, and they did an…read moreexcellent job... but that was maybe 8 or 10 years ago. NOW... Spruce Tree has become elitist as hell. Unless you're bringing in a $1000 or higher guitar, be prepared to have it INSULTED by Wil, the luthier, and for YOU to be treated like a mentally deficient child. Unless your guitar has C. F. Martin or Gibson on the headstock, go elsewhere. Lowly Yamahas are beneath the dignity of Wil to even touch. I knew full well what I wanted done, and all of it's implications. Wil flatly REFUSED to even consider doing the requested work, advising me that "this guitar is junk, and you shouldn't invest one dollar in it", and "I'm too stacked up with work to waste MY time and YOUR money on this!". If you want to have your instruments worked on, completed much more quickly, and be treated with some personal respect besides, I recommend a trip out to Dave's Guitar Shop in Fitchburg. I'm sorry to say that Spruce Tree has gone way downhill since my previous encounter... and the latest encounter will be my LAST. Wil does damned fine work, but I don't have to put up with this kind of trash talk to avail myself of his unquestionable talents. With great regret, I hereby state that I'll never set foot in Spruce Tree again. Wil may be a salty old curmudgeon, but so am I. Adios, Buddy... it was nice the first time, then it went bad.