Steve is amazing. He's very responsive and gets it done. His rates are reasonable and we highly…read morerecommend him.

Since we moved into our new home this past year...Steve has been servicing and expanding my…read moreirrigation system. He is an extremely professional individual and stands by his work completely...he shows up when scheduled and is very affordable! Highly recommend him to anyone who is in need of his services!

Good people who know how to get the job done. I will definetly be hiring these friendly people…read moreagain if I have any sprinkler issues.

From the owner: We provide a handful of services for residential lawn care including irrigation installation,…read morerepairs, spring/fall clean up, spring irrigation activations, fall irrigation blowouts, and weekly maintenance options.

Our cistern was getting low and the water would not flow…read more.. Called Tim and he had Ryan come out within the hour... He diagnosed the problem i 2 minutes and had our cistern filling instantly... Great people skills. professional and patient help from both of them! Jeff Variel Tumalo

We had a deeply disappointing and extremely costly experience with Cascade Irrigation and Pump…read more On April 28, 2026, the company sent a technician to perform the spring startup of our irrigation system in Redmond. Our security-camera footage confirms that he was on the property working at the well pump that day. The footage cannot, of course, show what was happening inside the pipes, but the system was brand new, had operated properly before being shut down the previous fall, and began experiencing serious problems immediately following the spring startup. During the startup, the system was pressurized without a watering program running to provide an outlet for the air. Since then, we have spent more than ten weeks repeatedly locating and repairing cracks and leaks throughout the system--not failures at the tees or fittings, but cracks in the lines themselves. The repairs have cost us thousands of dollars, countless hours of labor, and critical watering time. The day we paid the service bill in person, one of the company's owners discussed this type of damage with us before realizing that we were the customers involved. He told us that forced air is how this kind of cracking occurs. After he learned who we were and why we were asking, the company's position changed to complete denial. We repeatedly attempted to discuss the situation with two co-owners of the company. Despite acknowledging that forced air can cause the exact type of cracking we were experiencing, they refused to meaningfully investigate whether their technician's startup procedure caused the damage. Each attempt to address the matter ended with some version of, "It is not our problem." Most troubling was being told, in substance, that they are the only game in town and that we could take the matter up legally. That response showed no interest in reviewing what occurred, examining the technician's procedure, or working toward a reasonable resolution. Mistakes can happen. What matters is how a company responds when a customer reports serious damage following its work. In our experience, Cascade Irrigation and Pump chose denial and dismissal rather than investigation, accountability, or customer service. Based on the substantial financial loss, prolonged disruption, lost watering time, and the way our concerns were handled, we cannot recommend this company.

Excellent Service! Wes was very friendly, professional, courteous and arrived when he said he…read morewould. He fixed our very plugged/dirt in main drip line. Wes was extremely patient and went around the entire yard to ensure all ohmmeters were working correctly. Wes was prompt, thorough and solved a problem i thought was unfixable. I highly recommend Rock Creek Irrigation and will definitely call Wes again if a problem comes up.

We had a positive experience with Newport Avenue for landscaping of a very unique backyard layout…read more From design to execution, we felt confident that we were being taken care of. Service was receptive, responsive, and prompt. Highly recommend working with Will and Chris if you're able to.

I don't have enough time to fully detail my experience with Newport Landscaping, but I can…read moreconfidently say I would never give this company another penny. I hired them for roughly $100,000 worth of residential landscaping work (no hardscaping, just grass, mulch and planting), and the results were extremely disappointing -- both in workmanship and customer service. The experience deteriorated to the point where I had to threaten legal action and report them to the Oregon CCB for breach of contract before anyone took my concerns seriously. A few highlights from the experience: * The project manager showed up to my property multiple times smelling strongly of alcohol -- on the rare occasions he actually came to the job site. * The professionally designed landscaping plan we paid for and provided to Newport was not followed. Major deviations were made without approval, which created unnecessary issues throughout the project. * Their estimate severely underbid the amount of mulch required for the property -- by more than 40 yards. This caused delays, frustration, and obvious concerns about the competence of the planning process. * Coordination between Newport Landscaping and Thompson Pump & Irrigation was terrible. I essentially had to act as the general contractor myself just to get the irrigation pond functioning properly, and it took months to resolve. * Jana, who I believe is an administrative manager, initially came to the property, listened to concerns, and assured me they would make things right. Unfortunately, nothing meaningful happened until I began threatening legal action and filing complaints with the CCB. There's far more I could say, but the bottom line is this: this company appears far too large and disorganized for the level of professionalism they advertise. Even some of their own employees openly complained about the company and management while on-site, which frankly is embarrassing. Read the 1-star reviews carefully. You may get lucky and have a good experience, but you may also end up deeply regretting your decision like I did.

They performed the winterization of our system in a timely manner. The reservation process was easy…read moreand the couple questions I had, Jerry answered them quickly via email,

Jerry has been my go to winterization person since moving to Bend. He now handles both of my homes…read moreand I have always been satisfied with him and crew. Jerry does a great job

Work was Ok. Terrible at returning calls. I don't care how busy you are, responsible correspondence…read moreis key to good service.

I hired Philip when he was just starting out, did an okay job for the price I was charged…read more Guaranteed the plants for 1 year and 5 plants died within that first year. Repeatedly contacted both via text and email with no response. Very disappointed with work done, price charged and follow up. Not a very good way to keep a business. Just because your busy does not mean you "Ghost" a good client. Have talked to other neighbors and they have received the same treatment. Janet McAdams