I contacted Michael regarding a survey prior to selling our house. He stated he had availability to…read morecomplete our survey the week needed and he would put us on the schedule for the day the survey was due and call me as we got closer to the survey date. I waited and no call. Contacted him the week the survey was due and he was extremely rude stating he contacted me and I didn't send the required paperwork so he never put me on the schedule. I looked through voicemails and missed calls and never received a call from him. I left a voicemail stating as much. He called me early the next morning with hardly any salutation and stated "did you mean this week!?! We can't..." by this time I had had enough of his incivility and cut him off to tell him that we found someone else to do the job. I am dumbfounded that this man is still in business as he clearly has no etiquette and feels that he is in the business of berating customers. Even if we had to cancel due to miscommunication this situation could have been handled in a professional manner. If you are in need of a survey, avoid the unpleasantry and use anyone else!

From the owner: Bookcliff Survey Services, Inc. is a multi-disciplined land surveying company located in Rifle,…read moreColorado. Founded in 1998, we are the largest land surveying company in the Rifle area. We have gathered the experienced personnel and state of the art equipment that are necessary to provide the professional products and services our clients request in a timely manner to meet their deadlines. We take pride in the relationships we have developed with our clients including City and County Governments, Private Developers, Land Owners, Engineers, Architects, Construction Companies, Oil and Gas Companies, Realtors and Attorneys. One of our greatest strengths is in these relationships we have built and along with our staffs dedication Bookcliff Survey has been able to capture repeat clients and gain additional work through word of mouth advertising. Our experience in this rapidly developing western slope region has given us the knowledge and access to resources that are necessary to see your project through from beginning to end. Our focus has been and will continue to be delivering the best customer service and high quality products to meet our clients needs.

I am currently in the process of purchasing my very first home. Which can be a bit of an…read moreoverwhelming process, especially because I will be moving from California. Working with Karen McLean-Wilson has eased my mind and I have felt supported every step of the way! Karen takes the time to explain everything and offers up recommendations for anything you or the home may need. It is reassuring to know someone is in town and looking out for my best interest as I move through this whole process! Hands down the best realtor in town! If you are looking for a knowledgeable realtor that is caring, compassionate, and resourceful - Karen at The Christi Reece Group is your realtor!

I am very disappointed in my experience with the Christi Reece Group. We chose this brokerage…read morebecause of their strong reputation and expected clear communication, professionalism, and a strong marketing effort. Unfortunately, that was not our experience. After more than 50 days on the market with only three showings, I started asking polite, straightforward questions about how we could improve visibility and activity on our listing. At no point was I disrespectful, accusatory, or aggressive. I never raised my voice, never insulted anyone, and never demanded anything beyond basic communication and a clear marketing plan. Despite this, my text messages were used as the primary reason for canceling our listing. In a later meeting with my husband, I was described as "aggressive," "a bully," and "texting nonstop," which was not only untrue but deeply disrespectful. My messages were strictly about the sale of my home, and I am fully willing to post the entire text exchange publicly if necessary, because I will not allow my character to be misrepresented. It felt as though, instead of addressing valid concerns about lack of visibility and communication, the team chose to shift blame onto me. That is not professional, nor is it acceptable--especially from a well-known brokerage that we trusted with the sale of our home. The way this situation was handled left me feeling extremely disrespected, dismissed, and uncomfortable continuing with their services. I believe it is important for other potential clients to know the kind of experience we had, and I sincerely hope the team reflects on how concerns are communicated and handled in the future.