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High End Cleaning

5.0 (1 review)
Open • Open 24 hours

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2 years ago

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(4 reviews)

Called in to book an appointment over the phone. Appointment was booked for the following…read moreWednesday morning and was informed they would call me first thing (between 7am & 8am) to confirm their estimated arrival time. The day comes, I arrange to go into work late to be there to let them in. Wait for the call, never heard from them. Eventually around 9:00am, I call the company only to find out they do not have any information about me in their system. The person on the phone said they would listen to the call I placed as they record all calls and get back to me. It has been almost a week now and I have still not heard back from them nor can I seem to get through to their phone number. It goes to voicemail every time I call. I've since hired another company at a very comparable price who did an amazing job. BEWARE, do not pre-pay for anything with this company!

Unfortunately, we entrusted our prized Moroccan carpet to this carpet cleaning company. It was…read moresent to them for cleaning and returned wrapped in paper. But we didn't use it when we got it back. The carpet stayed wrapped in our condo apartment for two years. When we removed the paper this week, there were large rust stains, like water marks, all over it. Contacted them to let them know. They claim is was nice and clean when they gave it back to us. But since it stayed wrapped for two year, we'll never know if they were right. I got a verbal apology. That's it. So much for trusting them.

High End Cleaning - homecleaning - Updated May 2026

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