Great work awesome job on the fence work and awesome job on removing the large trees from my back

This company installed my aluminum fence in 2006 with no problems. This spring I decided in wanted gates in 2 sections of the fence. I made multiple phone calls to the company and finally someone came out to scope out the project. I was told they would get back with me with an estimate. I have had to make 3 more phone calls, leave messages and wait for my quote. This has been going on over the course of 2 months. I am DONE. If they are this unreliable in following up with a quote, that tells me they would be equally as unreliable in their service. What a joke. Bye Felicia. read more

I had a dangerous mess on my hands. One dead tree was going to eventually drop through the front of my house and a huge dead limb was going to drop through the back. When a bad storm was predicted, I had to move the family cars down the driveway away from a third tree. I could no longer be lazy or cheap out- something had to be done! I got estimates from fly-by-nighters and reputable (insured) companies. H.P. Tree & Fence was who I went with for a few reasons and I couldn't be happier. They were fast, efficient, clean and professional. The owner came out at the end of the job and inspected everything and made sure we were happy. I would recommend this company to anyone. read more

High Point Fence came out and gave an estimate on time. They do not request money until they are finished. I hired them and they were out when they said and I noticed a cracked board after done and they replaced it the 2 ND day after notified them. I recommend them. read more

High Point Tree & Fence - Tree Services Near Me

Started off good but customer service has gone down hill fast. We hired them to replace some fencing at our home in September. After the job was completed we noticed the fencing was installed incorrectly and that one of the new posts was cracked. We contacted the company on Monday after installation and went over our concerns. The salesman agreed the job was unacceptable and that it would be made right...we are still waiting for a call and date for this to happen. read more

If I could give 0 stars I would. Early is on time, on time is late, & late is unacceptable, so you can imagine not showing up or calling when you're due out for an estimate... Is ludicrous! People arrange their days off around appointments, apparently this company does not value my or my husbands time ! Shame on them, they lost a customer. read more

**Unprofessional, sexist, racist behavior** High Point Tree and Fence was apparently contracted by my apartment rental company, Ogburn Properties to do tree work. Yesterday they woke me and my neighbors up out of our sleep at 7:50 am banging on our doors and ringing the doorbell about 4-5 times to the point I thought there was a fire. They were telling us we needed to move our cars. It took me some time to process because this is 7:50 am and there are about 8 men in my parking lot (I see no work trucks yet), and I don't know who they are. As I'm processing even being woken up and asking who these people are to the young man, the person I believe to be the lead foreman is pacing in the background, clearly agitated and annoyed at my confusion. Once I'm understanding these are contractors here to trim trees, I told the younger man one of the cars couldn't be moved at the time because my husband was at work, the car is a stick (which I can't drive), but he also might have the keys, to which the older man who I believe was the lead foreman, very agitated, said he would move it if I give him the keys. I tell him I don't know if the keys are here, but either way I am not letting a stranger drive my husband's car without his permission - at this point I still don't even know the name of their company. Eventually all of the residents (this includes not only myself, but also an older, retired woman, and a mom of 4 with a newborn who were woken up out of our sleep) move all the cars except my husband's. The lead keeps insisting it get moved so I call my husband and he confirms he has the keys with him, an hour away. To which the lead threatens to tow the car. I obviously replied that's not going to happen, especially as we were given no notice and if it does High Point Tree and Fence will pay for the towing cost. He says "Well if there is damage it is your fault" to which I reply "No, if you damage this car, High Point Tree and Fence will pay for the damage - the car can't be moved and no notice was given". They bring their work trucks down to begin "trimming" (they ended up cutting full trees down - I call the property company says they were unaware moving cars was even necessary, which is why no notice was given to residents) and I start to record to make sure their equipment doesn't damage the unmoved car (my husband told me to ask the name of the company and when I told him he informed me this was the SAME company had damaged our back deck on a previous job). The lead contractor then begins to record me, even though I wasn't recording any of the people individually, just the trucks as they backed close to my husband's car. He says "I have a camera too, bitch". I tell him "Don't talk to me that way, I live here". He calls me a bitch at least twice now and then proceeds to tell me, a brown woman, to "This aint how we do things around here - go back home where you come from". All this before 8:30 am. 2 younger employees apologized quietly, clearly knowing he was wrong. My husband sees the videos I took and is livid. He calls the company demanding to speak to the owner over the foreman's behavior. They of course say the owner is busy and he will call after lunch. No call. My husband calls back - the owner is still busy. Needless to say no one EVER called us back to address this unprofessional, sexist, and frankly racist behavior. I highly doubt they ever do. I told my husband this behavior is probably condoned by ownership for all we know so why would we expect a call back? I will say that everyone else in our parking lot that day was quiet and displayed no unprofessional behavior, again, 2 of the younger men actually apologized, but the actions of the foreman lead me to believe this type of language and behavior is accepted from management. read more