Nate was awesome! We had an issue with a faulty co2 detector after hours and he was able to address…read moreright away! Response time was excellent...and he was very helpful!

Bob came to our house and did an excellent job on checking out the smell in our refrigerator. It…read morewas not freon but it was a terrible smell that penetraded the apartment. . He is taking care of this situation for us. Thank you for helping us on dealing with this situation. The Frodyma's.

Not only is maintenance extremely slow in fixing something like a clogged toilet, along with…read moreleaving a big mess, Dawne Craig has no idea how to manage property. Before she terminated my lease, I heard from other residents that she is known for not giving security deposits back. And she didn't give me mine, although my apartment was fine. Two months before I left, I said I had a leaking refrigerator. She never fixed it. There were several domestic disturbances in the apartment complex, including a drunk who used to threaten people and go door to door harassing residents. Dawne couldn't get rid of her. People used to smoke pot between the buildings. If you want a REAL apartment with EXCELLENT management, then go to Larkin Village in Joliet. Bigger apartments, cleaner, pest management, emergency maintenance service (like if your toilet clogs up), security patrol, and very well lit parking, along with enough parking spaces for the residents.

Do not rent from The Springs on Weber Road as once you're ready to move out there's all types of…read moreissues. Even if you deep clean your unit, you won't get your security deposit back. It's very sad when people are working hard to pay their high rent and, in the end, no security deposit returned. When interviewing you're promised incentives, but believe me, you won't receive anything. Be mindful and get everything in writing

Every thing starting with the staff. They don't take time to meet everyone that's moving in…read more Everything is handled via emails. Gate is always open during winter or not working at all. Lived there for a couple years and rent kept increasing yearly and they had no knowledge on who was living in the apartment. . Every thing is done through internet.

we have been tenants with pro town properties for over 4 years, nothing but great things to say…read moreabout pro town! always on top of any issues or repairs, this last winter we had an emergency furnace went off middle of the night on a Sunday night I though omg no one will come!!! well I was wrong, left an emergency message that our heat was off and no more than an hour later I was receiving a call back and electical heaters on its way, Monday morning everything was fixed! we appreciate how fast they responded to an emergency since it was below zero that night! hopefully we stay with pro town properties a while longer because we have made this house our warm home, and we highly recommend pro town properties for your new home!!!! Sincerel, the happy family on Luther ave. Abel, Maria and benji

Slow response. Terrible customer service. Worst slumlords possible. Would not recommendread more

Overpriced as hell! Loose 1 star! Other than that I lived here two years and loved it. Beautiful…read moreplace, awesome porch! I miss the porch dearly! It comes with washer and dryer. They are very very attentative with issues. Just overpriced for crying out load! I lived here November 2009 until September 2011

Don't move here if you value peace and quiet. Property managers do not care about loud neighbors…read more repeatedly breaking the lease and village noise ordinance. Instead of kicking out those tenants that repeatedly make constant noise at all hours of the day including after hours (with video proof I've submitted over 25 videos), their solution is that I move out. Which isn't happening. I've been here 5 years and I'm not going to allow anyone to bully me into moving out.

Ooooh where do I start?! First off, the rent is extremely high for value. And yeah you get all the…read moreamenities but once you start living there you realize it isn't worth it. They don't keep up on the grass or lawn service. Upon moving in, I found that there were multiple beer cans left in our kitchen drawers, and behind the UNFINISHED cabinet. I reported this to the property manager only to hear "we hire independent contractors, theres nothing we can do" Uhm what?! Make sure your freaking team isn't drinking on the job!!! Second, almost nothing is communicated to residents. I lived there from June 2021- June 2022. After moving out, I discovered that the property has held multiple events in the clubhouse, that were never mentioned in emails for residents- only posted on instagram. Why aren't all residents included in these "resident events"? Second- no communication to us when we were moving out. Just "drop the keys off this day, this time, thanks" AND I had to call them to get that info, they did not reach out to me. I'm not sure if all apartments are like that but it seemed pretty unprofessional to me. Also! Big break in problem.... Other residents have actually been broken into but for me, I was approached by a young man while getting my mail. He explained that he just moved in, next day I get a call from the property manager saying this man was saying he stays with me, but doesn't know my name. I advised I never met this man before yesterday, all he did was approach me one time. But he did watch me walk back into my apartment. I hoped they would call the police and kick him out, but I saw him wandering the property days after that. All in all, The Romeoville Seasons is like any other development... run by an unresponsive group of people that don't really care how you're living.

This has been like this for quite a while. Why they never fixed this I don't know. when they mow it…read morecauses dust storms that get into my apartment. Trash behind the chain linked fence, they could take care of this.

I lived at this place for a few years, just moved out but now the entire neighborhood is much…read morenicer. Cleaner streets, and well kept homes. The management is clearly more attentive now as repairs are made quickly. It's become a nice place to live.

This one's going to be a rough one I moved there about 3 yrs ago and the one thing that attracted…read moreme the most was its up keep and the people. The grounds are very well manicured (or at least that's the case on the surface). Once I moved in during that first year everything was very smooth, nice staff, polite people quiet neighborhood. During that second year going into the third this is when the cracks(both figuratively and literally) began to rear their heads. Let's start with the pool, during a recent summer we had random people coming over who did not live in the complex going into the pool, and they weren't just going into the pool they'd stay until well past dark blasting music and being extremely rude to the actual tenants that lived there. So it looked like after these incidents (because there were multiple) they placed cameras facing the pool, area(good). But then as of the current summer of 2026 the pool has not been open but for less than a week! An amenity we pay for! We are now entering July! This leads me into the subject about the property being surface level manicured. Within my first year of living here the weekly the hallways were cleaned as of right now in 2026 it went from weekly to now sparingly cleaned and vacuum. Let's move towards pest (yes pest) when I first moved here I wasn't under any delusions that the occasional spider would be seen but this place is infested they are in the vents, they are underneath the rugs they are even in the firer alarm systems because when you replace the batteries in them chances are they will come rushing out and or trigger the sensors on a regular basis. Their vents are old, some have moisture damage (we will come back to the moisture damage there's plenty to discuss there as well. The dust build up in the apartment no matter how hard you clean never disappears a huge part of that is the vents themselves are dusty and have decades of build up, the pipes build up lime like I have never and I mean NEVER seen. The next and most important part is the water damage it's subtle but it's everywhere and I wasn't the only tenant who experienced this wall buckling because pipes are leaking within the walls and because the walls are cheaply made they buckle from the inside and bubble outward, the walls are paper thin you can hear almost everything so no actual privacy. Then there's a matter of health issues. I spoke to several tenants who claim they got sick almost regularly while living there headaches, back aches, dizziness, waking up in sweats in the middle of the night, rapid heart beats and how we know it's the property is when you leave the property for work after an hour or two you are completely fine! It's when you come home that you begin to feel ill. This could be a heck of a coincidence but given the chalk paint they've used on the walls, the very bad carpeting that sheds and buckles because it's not adequately stapled to the floor properly, the spider infestation, the squirrel infestation yes we had squirrels roaming into the walls last year. The water itself being hard, the water damage within the walls my bet is there's quite a bit of mold and bacteria through out the apartments. The last thing I will focus on is the gym, that gym is the saddest thing I've ever seen in an apartment complex the machines are beyond out of date, broken, parts missing and dark and just not very clean as well, spiders again everywhere. Would i recommend this place to work colleagues, friends or family absolutely not. While the outside and the people are great that's where it ends and it's a shame because it was not like that the first year of living at Remington was there imperfections yes no place is perfect but there's a noticeable decline both in the maintenance and as I said I have real concerns when it comes to health code issues because I was constantly sick there and when I moved into another place literally all of my symptoms went away the random waking up in the morning with bug bites gone and stopped so take that for what you will.

I have lived in these apartments for the past 3 and a half years and I've never had any major…read moreissues with the apartments (I've lived in both a one bed and a two bed) or the staff. There are some good things and some bad things. The apartments look really nice and are very open, with lots of natural lighting. If ever there was maintenance needed, it was done in a timely manner (within a week), and I was always given plenty of notice (both emails and text messages) prior to anyone entering my apartment. The complex will allow you to break your lease, but like everywhere else, you will need to pay a fee. You will also need to pay a fee when you move out if you break anything. If you have neighbors that smoke (cigarettes or marijuana), you will be able to smell it in the hallways. This is pretty typical for most apartment complexes. The gym is absolute crap and desperately needs to be updated. The some of the buildings are a bit drafty by the windows, and could benefit from being renovated. Over all condition is well insulated, though. If you have issues with your neighbors, try to handle it yourself as the staff can only do so much if a) you have no proof that your neighbors are doing anything wrong and b) if they aren't doing anything that is specifically against the rules for the complex. The rent for these apartments can be a little pricey for what is offered. Overall, I have no problem with with recommending this place to anyone. I personally feel that you need to be realistic when looking for apartments, and understanding that everywhere you go is going to have its issues. So far, this has been my best experience with living in apartments. The main reason for the 4 start rating instead of a 5 star, is that there are renovations that are needed.

I have never felt more disrespected while looking for a place to live for my family. I had…read moreexperiences with Melanie McClusky in Chicago, IL. She had us submit an application for leasing a unit and we offered asking price. This was on March 27. She then took application fees from both my fiancé and I- the amount of $80 the next day, March 28. We find out that on March 30, there's an open house with a price increase. The unit was never taken off the MLS. Despite all this, on April 1 she says we got the apartment. She says we will have the lease that day. After sending a confirmation regarding essential points highlighted for the unit along with confirmation of lease being sent on April 2, she decides to call at 8:30pm, 6 days after filling out the original application and said never mind, the owner changed his mind... NO explanation. So, essentially she gave us the run-around for no reason!! Why would you take fees and mislead us in such a unprofessional way? I'm disgusted at the stress she's caused my family. I believe these actions are a direct violation of the realtor code of ethics.

We have sold and purchased several properties with Vickie McClusky. She is very patient and…read moreknowledgeable. We keep coming back because she is simply the best. Wouldn't recommend going anywhere else.