Bob came to our house and did an excellent job on checking out the smell in our refrigerator. It…read morewas not freon but it was a terrible smell that penetraded the apartment. . He is taking care of this situation for us. Thank you for helping us on dealing with this situation. The Frodyma's.

Nate was awesome! We had an issue with a faulty co2 detector after hours and he was able to address…read moreright away! Response time was excellent...and he was very helpful!

Not only is maintenance extremely slow in fixing something like a clogged toilet, along with…read moreleaving a big mess, Dawne Craig has no idea how to manage property. Before she terminated my lease, I heard from other residents that she is known for not giving security deposits back. And she didn't give me mine, although my apartment was fine. Two months before I left, I said I had a leaking refrigerator. She never fixed it. There were several domestic disturbances in the apartment complex, including a drunk who used to threaten people and go door to door harassing residents. Dawne couldn't get rid of her. People used to smoke pot between the buildings. If you want a REAL apartment with EXCELLENT management, then go to Larkin Village in Joliet. Bigger apartments, cleaner, pest management, emergency maintenance service (like if your toilet clogs up), security patrol, and very well lit parking, along with enough parking spaces for the residents.

Every thing starting with the staff. They don't take time to meet everyone that's moving in…read more Everything is handled via emails. Gate is always open during winter or not working at all. Lived there for a couple years and rent kept increasing yearly and they had no knowledge on who was living in the apartment. . Every thing is done through internet.

Do not rent from The Springs on Weber Road as once you're ready to move out there's all types of…read moreissues. Even if you deep clean your unit, you won't get your security deposit back. It's very sad when people are working hard to pay their high rent and, in the end, no security deposit returned. When interviewing you're promised incentives, but believe me, you won't receive anything. Be mindful and get everything in writing

we have been tenants with pro town properties for over 4 years, nothing but great things to say…read moreabout pro town! always on top of any issues or repairs, this last winter we had an emergency furnace went off middle of the night on a Sunday night I though omg no one will come!!! well I was wrong, left an emergency message that our heat was off and no more than an hour later I was receiving a call back and electical heaters on its way, Monday morning everything was fixed! we appreciate how fast they responded to an emergency since it was below zero that night! hopefully we stay with pro town properties a while longer because we have made this house our warm home, and we highly recommend pro town properties for your new home!!!! Sincerel, the happy family on Luther ave. Abel, Maria and benji

Slow response. Terrible customer service. Worst slumlords possible. Would not recommendread more

Don't move here if you value peace and quiet. Property managers do not care about loud neighbors…read more repeatedly breaking the lease and village noise ordinance. Instead of kicking out those tenants that repeatedly make constant noise at all hours of the day including after hours (with video proof I've submitted over 25 videos), their solution is that I move out. Which isn't happening. I've been here 5 years and I'm not going to allow anyone to bully me into moving out.

We have by far the best maintenance crew ever. Their response time is great, they are fast…read moreefficient and most of all polite They have had to repair multiple things in the apartment through out the years and I always receive top notch service. Even if it's a little call such as a battery change for a smoke detector due to having high ceilings in unable to do it myself.

Ooooh where do I start?! First off, the rent is extremely high for value. And yeah you get all the…read moreamenities but once you start living there you realize it isn't worth it. They don't keep up on the grass or lawn service. Upon moving in, I found that there were multiple beer cans left in our kitchen drawers, and behind the UNFINISHED cabinet. I reported this to the property manager only to hear "we hire independent contractors, theres nothing we can do" Uhm what?! Make sure your freaking team isn't drinking on the job!!! Second, almost nothing is communicated to residents. I lived there from June 2021- June 2022. After moving out, I discovered that the property has held multiple events in the clubhouse, that were never mentioned in emails for residents- only posted on instagram. Why aren't all residents included in these "resident events"? Second- no communication to us when we were moving out. Just "drop the keys off this day, this time, thanks" AND I had to call them to get that info, they did not reach out to me. I'm not sure if all apartments are like that but it seemed pretty unprofessional to me. Also! Big break in problem.... Other residents have actually been broken into but for me, I was approached by a young man while getting my mail. He explained that he just moved in, next day I get a call from the property manager saying this man was saying he stays with me, but doesn't know my name. I advised I never met this man before yesterday, all he did was approach me one time. But he did watch me walk back into my apartment. I hoped they would call the police and kick him out, but I saw him wandering the property days after that. All in all, The Romeoville Seasons is like any other development... run by an unresponsive group of people that don't really care how you're living.

I lived at this place for a few years, just moved out but now the entire neighborhood is much…read morenicer. Cleaner streets, and well kept homes. The management is clearly more attentive now as repairs are made quickly. It's become a nice place to live.

Renters beware!!!! This is the worst leasing company in history! I find it peculiar that they…read morecontinually skirt the law and have never been called to account for their many devious business practices. I have been a tenant for almost 3 yrs and they just recently decided they are not going to knock or spray the beehive underneath my window. They offered to do that during the first year of my tenancy but suddenly, and without notice, they've decided that it costs too much money to spray. I guess since their tenants are middle class they think they can pull the wool over our eyes. I won't stand by and be taken advantage of, and neither should you!!!!

I have lived in these apartments for the past 3 and a half years and I've never had any major…read moreissues with the apartments (I've lived in both a one bed and a two bed) or the staff. There are some good things and some bad things. The apartments look really nice and are very open, with lots of natural lighting. If ever there was maintenance needed, it was done in a timely manner (within a week), and I was always given plenty of notice (both emails and text messages) prior to anyone entering my apartment. The complex will allow you to break your lease, but like everywhere else, you will need to pay a fee. You will also need to pay a fee when you move out if you break anything. If you have neighbors that smoke (cigarettes or marijuana), you will be able to smell it in the hallways. This is pretty typical for most apartment complexes. The gym is absolute crap and desperately needs to be updated. The some of the buildings are a bit drafty by the windows, and could benefit from being renovated. Over all condition is well insulated, though. If you have issues with your neighbors, try to handle it yourself as the staff can only do so much if a) you have no proof that your neighbors are doing anything wrong and b) if they aren't doing anything that is specifically against the rules for the complex. The rent for these apartments can be a little pricey for what is offered. Overall, I have no problem with with recommending this place to anyone. I personally feel that you need to be realistic when looking for apartments, and understanding that everywhere you go is going to have its issues. So far, this has been my best experience with living in apartments. The main reason for the 4 start rating instead of a 5 star, is that there are renovations that are needed.

Highly recommend, I lived in the community for 10 years and property manager Andrea and assistant…read moremanager Remi are caring and understanding people. They are like your extended family. The maintenance staff is very friendly and responds quickly to your needs. My favorite is the African American guy he has been there as long as l have lived there and always have a kind word and a smile. Remington Apartments living community is truly a family everyone greets you with a smile and hello. It is a safe community. The police station is directly behind the complex and officers drive through frequently.

I have never felt more disrespected while looking for a place to live for my family. I had…read moreexperiences with Melanie McClusky in Chicago, IL. She had us submit an application for leasing a unit and we offered asking price. This was on March 27. She then took application fees from both my fiancé and I- the amount of $80 the next day, March 28. We find out that on March 30, there's an open house with a price increase. The unit was never taken off the MLS. Despite all this, on April 1 she says we got the apartment. She says we will have the lease that day. After sending a confirmation regarding essential points highlighted for the unit along with confirmation of lease being sent on April 2, she decides to call at 8:30pm, 6 days after filling out the original application and said never mind, the owner changed his mind... NO explanation. So, essentially she gave us the run-around for no reason!! Why would you take fees and mislead us in such a unprofessional way? I'm disgusted at the stress she's caused my family. I believe these actions are a direct violation of the realtor code of ethics.

We have sold and purchased several properties with Vickie McClusky. She is very patient and…read moreknowledgeable. We keep coming back because she is simply the best. Wouldn't recommend going anywhere else.