I had the chance to revisit Kestrel, and it's just as beautiful as I remember it, if not more. I…read morealso love that they let us bring our little pup into the store! Immediately when you walk in, you will feel a sense of warmth and good vibes come over you (greenery just does that for me). This is such a wonderful little store. Their focal point is obviously their plants and succulents-- they have a gorgeous selection of mini/succulent babies, air plants, vases and more. They still feel a little pricey compared to the ones I buy in Cleveland, but the store itself is so unique, that if I lived in Northampton, I'd probably purchase exclusively from here. Having visited Northampton a few times now, no trip would be complete without a stop to Kestrel. It's a great place to buy a gift or something special for yourself. They also have modern/dainty jewelry, baby gifts, and high-quality coffee table books. It seems as if they are constantly curating and adding to their collection of lovely items! The staff is always super friendly and helpful and always buzzing with customers. Love!

No greeting...treated like a nuisance when I commented on the lovely items in the shop. Rude and…read moresnooty! I will never give them my business.

One of the best shopping experiences you could ask for. Have been a loyal customer for over 19…read moreyears, and travel two plus hours to get there... I always feel it is worth every second! A few weeks ago I popped in, and was helped by such lovely new young ladies! Kim, Mimi, and Laura were amazingly helpful in putting together my outfits for a trip to NYC. Although I missed my oldies but goodies, Cynthia, Adam and Sue Ellen, who are also wonderful, I was grateful for all the help ! Sending a huge thank you for the great customer service Zanna is known for. !! Lori Siegal

Although pricey, Zanna offers quality clothing and shoes that will last you many years. Their stock…read moreappeals to older professionals and students alike. I bought some beautiful leather heels for work 4 years ago and still wear them! I am looking forward to getting more shoes here- they carry the coveted Frye brand boots as well. Staff is helpful and accommodating.

I found this little gem in Northampton ma. I was on a mission to find the perfect dress for a…read moreformal event. I was not disappointed. The service was friendly and fun. I'll be going back soon....

What service? I…read morewalked in and no one was there. And I looked through the racks for over 20 minutes! For a $$$ consignment store, the clothes weren't really organized by size. There were sections for S,M,L,XL & plus size, but the majority of the labels were faded or not on the clothes; this is normal. But the sizes weren't written on the price tags anywhere. I understand if the store is busy and there are sizes mixed in a good amount. I understand if Ms are mixed in with Ls because that's the way they fit, because that benefits the customer. I'm a true medium and there was nothing I could wear that I would even consider trying on. It's May, and the majority of the inventory is for winter. Who wears a nice pair of leather pants when it's 70+ degrees out except a rock star? I don't know anyone who would wear a gorgeous heavy sheepskin coat now. Maybe if they were in a posh frozen vodka and caviar bar in NYC? Yes, they have bathing suits. But I don't shop for resale bathing suits or underwear. If you're petite don't even think about walking through the door. A good majority of the nicest clothes are long gowns. I was so miffed that I'm in my car writing this review now. Fortunately it's Sunday, so I didn't have to feed the meter. Btw, parking tickets in Northampton are expensive. In conclusion, I'd rather drop a month's salary at a full price boutique with a nice sales person who helps me find something that fits and flatters me. The only plus side is they have a lot of plus size clothing.

Brought 2 young adult children here, and the service is absolutely amazing. David, in particular,…read moremade them feel comfortable, at ease, and even taught them how to tie a tie! We will be back.

I wanted to leave a review because of the great experience that I had today. I am a very difficult…read morefit falling between traditional sizing and Big and Tall. It was quick and straight to the point but not hurried. I chose the wrong color for my shirt and came back 20 minutes later for quick exchange. My sales consultant was both knowledgeable and professional and made my experience a pleasure and not the chore I usually face.

What an interesting store, was not expecting the variety of clothing selections. Nice spot to shop…read morelocal for jeans, Carhartt, suits, high vis, and urban. They have a big and tall selection in the back room with winter coats. Once the town is finished putting in their bike path in and they get everything paved / sidewalks rebuilt it will certainly be easier to park and shop the strip.

Stopped in to see if they might have some Levi's jeans and to my surprise they had more than enough…read moreof a selection to compete with bigger stores. Price is always great and customer service was wonderful. Highly recommend Nat Falk for men's clothing to anyone looking for a great product at a great price with friendly service. Thank you Nat Falk

One of the things that makes Northampton, well, Northampton, is Essentials. I started shopping at…read moreEssentials almost twenty years ago, and it's been a staple of my quirky life ever since. It's changed hands twice in my awareness, and just keeps getting better and better with age. This is a design-focused, design-heavy shop, and there are things I can pretty much only get AT Essentials; for instance, they've got a cut-to-custom-length ribbon bar, and some of that ribbon is vintage, and my absolute favorite is the hand-dyed silk. Also, they've got the best collection of Tintin and other European character favorites (like Barbapapa and Babar) this side of the pond. Oh, and the staff is wonderful. Knowledgable, friendly, thoughtful, and creative. Over the years, the cast of characters has changed, but it's always top-shelf. One giant boon: they've helped me put together a gift in no time, saving my bacon on numerous occasions! On a typical day, you can find stationery of all kinds, the indier the better; dishware; rubber stamps; intriguing books (think Chronicle); bath goods; bags of all shapes, sizes, and purposes; clothes and scarves; eight million things for kids, from blankies to onesies to stuffed alligators; jewelry; small home goods; special pens; DIY kits; custom furniture; large sheets of beautiful artisan paper; and a ton of things I'm forgetting. And one other thing about Essentials I am not forgetting, but which I saved for last, because it's my favorite. Essentials has an in-house design and print studio. And they also work with a select group of indie designers and printers who create everything from business cards to party invites. Here is where Colette, the current owner, really freaking shines, in my opinion. There was one thing I wanted when it came time to get married. One. Thing. That one thing was letterpress wedding invitations from Essentials. Colette took us from beautiful nebulous idea to flawlessly-executed product without ever breaking a sweat. I don't know if you've ever worked with people who are about to get married, but we are not always the most poised, cool-headed, or unflappable of people; Colette sat us down in the big comfy chairs and made sketches and phone calls, and really made our family feel like we were the only people in the entire world. Go see what I'm talking about - our invitation is probably still hanging in its golden-framed, green-paper-backed glory. Nearly four thousand miles away now, and I'm still bouncing in my chair as I look forward to my next trip to Essentials, whenever it may be.

I like this store and their merchandise. The prices are high, as the merchandise is of a high…read morequality. However their store policies are not up par with many upscale stores. We received a lovely gift of several girls garments, however we have a male child. The store manager, who did not have the courage to call us, rather made a sales associate do their work, informed us without a receipt we can not get a store credit. So wonderful Essentials, you made some money from this sale, but you lost a lot more revenue from this here shopper.

I highly recommend this shop! The people are so helpful and kind. They went above and beyond. I…read morehighly recommend

Large selection, great prices & very nice service! Can't wait to find another reason to go back!!read more

This business is now called Craftsmen's Corner..... What a…read moregreat find! I was in need of a zipper repair for a coat with leather trim. After going to multiple tailors and being turned away, I called Monica Lee and was pleasantly surprised! I'd always driven by this shop but never had a reason to stop in. I must say I'm going to be shopping here whenever I need any leather goods. And the best part is they can make sandals to order! This is great! If you ever need anything leather or repairs for leather goods, I highly recommend checking this place out!