Why is it so hard for someone to answer the phones in Dr. Torres Edinburg office, there has never…read morebeen a time where they answer the phone, I usually have to call and call and call multiple times just to get someone, I have left messages in all departments just to have someone call back. The office in Brownsville is very good in answering their phones, but they can not help because it's the Brownsville Office, and I understand that. But what is happening with Edinburg's office, are you short of staff, the reason I am calling is because there is always a mistake with the meds, wrong label, wrong milligrams, refiles not sent on time, so we have to call but how can we call and explain what's happening if no one is answering the phones,, People pick up the phone

Dr Torres at JNC Behavioral Center is unlike any psychiatrist I encountered here. He is…read morestraightforward and will tell you the truth about any situation you have. But if you want treatment, you have to be willing to give it your all because I believe Dr. Torres will give his all. If you're looking for an easy way to go, this isn't it. I really, really appreciate that he doesn't make appointments for a certain time and you have to wait hours for 2 minutes of his time. I look forward to the journey I will need to take under his care. His staff is great too.

I waited 2 hours once to see the doctor only to be seen for 15 minutes. I went in and instead of…read moretalking to me about my medication or my adhd, instead she spoke to me about the insomnia I have from my medication. When I told her the melatonin she suggested I take didn't work and I saw them more placebos than anything else, she got defensive. Honestly, these meetings with her are always a waste, I'm glad to be leaving her office. Oh and her office put us on hold for 20 minutes because they forgot we were on the line and they never sent the prescription they were supposed to send.

Excellent and friendly staff. Inpatient services. Temperature checks done at the door. Excellent…read moresecurity.

From the owner: DHR Health Behavioral Hospital provides individualized, short-term, and solution-oriented treatment…read moreoptions for children, adolescents, adults, and seniors. Our team consists psychiatrists, nurses, counselors, therapists, and case managers.

Good experience. I Couldn't go in so we did a virtual! Good experience. Was fast and attentiveread more

Well I have been going to Dr nojosa's for about a year but then this past week I went and it was…read moretaking a little bit longer past an hour so I wouldn't ask the nurse how long it was going to take she told me they were going to take from 6 to 8 hours I said really I go why so long she goes that's unusual time it takes so either you there you go and I'm like you know what I'm going to leave she said don't worry about it he's leaving he's already leaving and I'm like what and I'm like yeah I'm going to leave she goes yeah I just came up here to get the next patient goodbye so that was pretty rude of her I know she's gay and she's whatever but she didn't have the right to be talking to me like that so I started again

Quiero agradecer a la oficina de la Doctora Iglesias, por darme de baja en su clínica en Phar ya…read moreque el personal en recepción por varios años tuvo un trato poco profesional y creo que se volvió una situación insostenible ya que el modo de operar es siéntese, cállese y no se queje. Tuve la oportunidad de hablar con la Dra. Iglesias y fue muy amable pero lamentablemente las cosas no mejoraron; con respecto a los doctores fueron muy amables y no tengo queja de ellos por el contrario todo mi agradecimiento. Y tomando responsabilidad de mi parte debí de haber tomado la decisión de cambiar de clínica desde hace tiempo pero siempre tuve la esperanzada de que el trato cambiara, no sucedió ahora que visitó una clínica en DHR estoy muy agradecido con el personal de ahi creo que todo paciente tiene derecho a un trato respetuoso ya que en la forma de pedir está la forma de dar. Espero que esta opinion pueda servir de algo al final todos recibimos o damos servicios, en cualquier campo. La Doctora Iglesias tiene más de 35 años sirviendo a la comunidad del valle del Río Grande. Y le deseo lo mejor ojalá el servicio al paciente y la relación de las personas que atienden a los pacientes reciban un mejor entrenamiento ya que tratan con pacientes no con mercancía. Gracias.

Dr. Iglesias has been my Doctor for over 25 years.. She helped me when I was in a deep Depression,…read moreshe personally called a Psychiatrist that was her friend and he saw me the next day after my nervous breakdown... Thank God for Dr. Iglesias... best Doctor in Pharr, Tx.

Well, doctor isn't allowing me in with her, and I had to remind him that we signed all the…read morepaperwork so that I could be there with her. They are over medicating her. Eight medications! Eight! Ridiculous. No therapy only to deal with issues. Waiting to see if he allows me in on the visit. Another woman is here asking for Royal Jelly to lose weight and acupuncture for weight loss! And her mom and daughter are here for visits, too. Makes you wonder what kind of wellness people are getting here... There are other doctors who can help you with anxiety versus making money on other family members insecurities. Wow! Really?! The daughter is anxious because she wants to lose weight. 2 hours...and counting... HE CHARGES, not by an appointment, but BY THE MINUTE!!! I've had good therapists and believe me, he is not one I would recommend; I truly hope that the next time, I get to visit with him and my friend. Now I have to do some research on him.

From the owner: Psychiatrist and Oriental Medicine Practitionersread more