I have been using this particular cleaners since moving from Stonewall and absolutely love them. I…read morehave a large collection of high end designer shirts and I am VERY PARTICULAR at the way they are pressed. I demand perfection and the girls worked hard that the plant get it right.

Prices are high for the quality of the machines and facility. In Austin and Lubbock an XL machine…read moreto do comforters in a new or modern facility is 1/2 the cost. XL machines are also broken or Out of Service. This facility is also used by one of the Air B and B management companies who on a weekend or Monday will be using 80% of the machines. Won't be coming here again.

My personal drop-off load was not ready even a day after they said it would be. After 2 days, my…read morelaundry basket was still in the office, dirty. I dropped off 1 load on Tuesday and was told it would be ready on Wednesday. I left 2 voicemails Wednesday and didn't hear back from anyone. Went back in person on Thursday, 12/14/23 and the inside office was locked. I called the different number that's listed on the inside office window and spoke to Brenda with Cozi Vacation Rentals. She was unable to resolve the issue immediately, and took my info to call me back once she knew what time someone could meet me there to unlock the office. I went to lunch and after an hour, hadn't heard back from anyone. I went back to see if the office was open and it was still locked, I asked one of the people doing laundry inside if anyone worked there, her response was, "No, but maybe they'll be here tomorrow." I turned around to leave and someone else flagged me down and was able to unlock the office. My laundry basket was there, clothes still dirty. We are RVing from out of town and I'm soaking my clothes in the kitchen sink as I type this. I've done drop-off service before in different cities and did not have this issue before. To say I'm frustrated is an understatement.

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

Just tried this spot another shot and I decided I'm never coming back. It is extremely expensive…read more To start the big dryersif is 70 cents for 9 minutes, and 70 cents for every 9 minutes after that. The small dryer are 50 cents for every 9 minutes. I didn't know laundromats were for rich people now. This is a shame because I've been coming here for years.

Store was spotless, employee was friendly and professional- quick turnaround. Very satisfied with…read morethe results on the jeans we had starched

Clean facility. Staff on premises. Machines in good working and clean condition. There is even a…read morerack of clothes in the back for sale. Will go back is ever needed.

I wish I could take Laundry Queen with us on every trip. It was a lifesaver and I didn't have to…read morespend my vacation washing clothes. Prices are extremely reasonable.

We decided to stay longer in San Antonio for our little Christmas getaway, but we didn't have any…read moreclothes left. I called them in the early afternoon, brought my clothes in and they had it for me that evening delivered to my hotel! They were amazing. They did a great job. My clothes was clean and folded neatly. They were so sweet when I went in there and totally understood the bind I was in and helped me out. I would 100% use them if I was local every time!

Finally!! It looks like the place is under new management... it was falling apart a few months ago…read more They got new washing machines and dryers! The place was clean , nice AC, WiFi, fare pricing and laundry products available to buy. Staff was nice, Gabby was very attentive. Will come back soon :)

I so disagree with the previous review. This is a great laundry. Prices are reasonable, people…read morenice and location perfect. It looked very clean when I entered but it does need some tender loving care and cleaning around the baseboards. Bathroom is pretty dirty. However, machines are great and dryers fast. If in the area, I would definitely return to this laundromat. There's even outside seating in back and you can enjoy the view of the river.

Traveling for business, I don't always have time to do my own laundry due constraints on the visit…read more Here, it was a complete joy and the end result was above the norm:) Very good value, attention to detail and everything was on time as promised. Highly recommended!!

But a bit pricey from the Austin chains we were use to…read more However, friendly and got the job done. We will definitely use them again. Easy in and out, too.

I took my down comforter in. It came back damp and I was upset but one of the owners of Spring…read moreCleaners got in touch with me, was very sincere, and made things right.