I have been using this particular cleaners since moving from Stonewall and absolutely love them. I…read morehave a large collection of high end designer shirts and I am VERY PARTICULAR at the way they are pressed. I demand perfection and the girls worked hard that the plant get it right.

I am so sad to report that after 7 years of great service, I am not bringing my clothes to Hill…read moreCountry Dry Cleaning Service. They had always shown a friendly family attitude with customers. When they employed a young man who works like a Nasty extremest, I draw the line between receiving a great service than the new hire issues of superiority complex.

Don't let these people have any of your clothes. We took in a comforter and a blouse to be dry…read morecleaned. When I had folded up the comforter I had mistakenly left another piece of my Wife's clothes on the bed and folded it inside the comforter. When I went back to the cleaner to ask them about it I was told that if they had found it they would have thrown it in the trash. I really could not believe this! We called the next day and spoke to the Manager who claims to have looked everywhere for it, but could not find it. When we picked up the cleaning my Wife's silk blouse was not properly cleaned and it had pulls in the fabric where they had done something, the manager said it was where they had tried to scrub out a stain. This company does not care about your property and should not be trusted with anyone's cleaning.

Ms. Bali was responsive, expert, fast and fairly priced. She makes an in-home business feel…read moreprofessional, accepts Venmo, and goes the extra mile. Feels like you have made a friend by the time your project is complete to your satisfaction!

Absolutely amazing experience! I received a dress late on Friday that I needed for an event…read moreSaturday evening, and of course it didn't fit right. It was too big and looked awkward, and I was totally panicking. I reached out to this seamstress, Bali, and not only did she respond quickly, but she was also incredibly flexible and kind. She was able to fit me in for a same-day alteration and charged a VERY fair price. The service was exceptional, and the dress came out perfectly. It fit like a glove and looked fabulous, better than I imagined. I'm so grateful for her skill, speed, and professionalism. Highly recommend!

Brought in five items to get cleaned, lady told me it would be ready in two days. Came to pick up…read more and they mentioned they had given my clothes to someone else. After searching they found my items but had not been processed. Lady said it would be an additional four more days. Lady then started complaining about her boss and making excuses why she did not tag items properly. Refused to do a refund.

The girl at the front desk is horrible!! Rude, and very abrasive, I worked in the public many…read moreyears , I have never experienced this type of behavior, then I call back and get her and she hung up the phone on me!! They won't have much business if you keep her around!! Needless to say, we picked our stuff up and went elsewhere, they just lost a good customer...everyone else there has been very nice, not this girl!!

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

The woman at the counter is super rude..and has caused me not to return to this business…read more This was my second time experience with this company, I was recommended through a friend of mine who stated they were quick and efficient. I had a dress dry cleaned which cost me a total of $50.06 after tax. My first time experience was the same as my second. This woman had a very mean mug on her face ... she asked me questions I didn't know the answer too as I'm not familiar with clothing products & how they're supposed to be washed and became frustrated with me. I decided that it would be best to leave the dress there as I needed it for an event the following weekend. Upon pickup I was greeted by a different woman who was much more bubbly, kind, and made me feel like a welcome customer. I paid, analyzed the dress and was super happy. I decided to leave the bad taste of the woman behind as I understand people have their days.. I went in again as I needed two shirts dry cleaned.. I was again greeted by the woman with the mug on her face, I kindly asked how much it would cost me to have the shirts dry cleaned and she told me $28 a piece, I was fine with that but she was demanding that I now pay upfront... (I was in a different car so I didn't have my wallet - fully aware that's my fault.) I began to mention how I had just recently gotten dress dry cleaned and that I could pay upon pickup and she because super aggressive stating that if "I can't afford to pay now there will be no service." I kindly grabbed my shirts and left. I had no problem running home grabbing my wallet and returning but after being spoken too like that I decided I didn't wanna spend my money here again. It saddens me that all it takes is one bad apple to ruin the whole experience.

I have been coming to this drycleaners for the last 5 years, after reading other comments, I…read morebelieve this business has had second chances to accommodate their customer service. My value of this business as far as the value of dry cleaning and laundry service is a 10. Value is nice problem

Ripped a sheet in center of sheet Did not thoroughly clean a…read more$500 jacket and damaged fabric. Did not properly clean and press another $500 jacket. Lost 3 studs on a shirt valued at $256. They demanded to keep shirt. They refuse to refund me for all of above. I would not take a diaper to them to clean!

Very professional and good service. The shirts look great and fair pricing. Quick in and out too.read more

They don't post their prices--not in store, not online--they don't even have a little service menu…read moreat the counter for you to glance at when you're dropping items off. Last time I was there I was charged over $50 for them to clean 2 linen dresses. These are basic, casual pieces with no embellishments. Just a typical shirt dress you'd wear to brunch. I gawked at the charge because it was way higher than I expected. When I asked about it, she said they recently increased their prices. So I asked if I could have an updated menu of services so I could refer to the new prices as needed. She just shrugged her shoulders and said they don't have anything they could provide to show me their prices. So I asked if someone could just type up a basic price list and email it to me so I can refer to it as needed. She acted like it was a personal insult that I requested this. She took down my email, but never sent me anything. I called the other branch and got the same weird behavior when I asked to see a price list. I checked Spring Cleaners and they have their prices posted online for most items. I called them to check exactly how much they would charge for a basic linen dress--no lining, no embellishments-- and they quoted $12! Canyon cleaners charges exactly double what Spring Cleaners charges. I guess they don't want to post their prices so they can price gouge people as they see fit? Here's your warning.

expensive and terrible. They charged me over 100 to just press my garments. I will not use again.read more

Dropped off a King size Comforter on a Monday, and got it back home on Thursday. Great job of dry…read morecleaning it and looks great. Service was wonderful, people were very friendly and helpful. Dropped off 3 dresses to be altered in Temple. The lady met me there at the store and took measurements on a Wednesday. They shipped my 3 dresses to the Belton store on the next Thursday and contacted me via text. I picked up the dressed, brought them home and they all fit. The lady did a fabulous job on the alterations. The store even said that if they did not fit, I could bring them in the next day--I did not have to do this. I really want to thank the store and the employees for doing a great job on all my items. I will definitely use you again. The prices were great to for all what was done. Thanks again so much.

I had 2 dresses dry cleaned. No mention of pricing or posted prices anywhere in the store. When I…read morecame to pick up they had charged $60 for one dress and $58.60 for the second. They charged both as lined and only one was. No detailing, embroidery, sequins etc. Just two simple, polyester sheath dresses. One dress cost almost the same price as it cost to be dry cleaned. The quality of cleaning was terrible. One still had deodorant marks and food stains. I forgot to mention these prices were with a discount! I called customer relations in Kerrville and no response. After I told others about what happened they had similar stories of outrageous overcharges and clothes ruined by Lemon Tree cleaners in Boerne and still making the customers pay for the dry cleaning of the damaged item. I wish I would have known. I would never have come here.

Friendly service and always punctual in turn around. Good small town business in the community.read more

Very unprofessional, will never use them again. NOT recommend…read more I took my wedding dress to them on April 4th. They asked me to pay upfront and i did $155. They told me it will take 4 to 6 weeks. I called them Monday May 13th to check on the dress. They told me they shipped my dress to another state and it will not be done till 1st week of June. Friday May 16 iv talk to them, they told me the dress was found in the back of the shop and it was never send out to be cleaned. My wedding dress was sitting in back of there shop for over a month. I am going to get it and take it somewhere else. Very disappointed in the way they treated a wedding dress. I strongly recommend not using them.

Come from Kerrville. Always an outstanding job! Amy is the best!!!! She is always on top of…read morethings. Customer service excellent. Quality is just what you expect. Value- You get what you pay for, no surprises. Trusted service!