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    Hill Mark Nolan, MD

    5.0 (1 review)

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    13 years ago

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    Shana Weiss, MD - North Shore Primary Care

    Shana Weiss, MD - North Shore Primary Care

    4.3(6 reviews)
    0.0 mi

    I have been a patient of Dr. Weiss for as long as she's been practicing. I have found her…read moreresponsive and caring. Her NP team is top notch as is the nursing staff. I highly reccomend

    I have a lot of really good things to say about Dr Weiss. The reasons that I have given her a less…read morethan stellar rating are mainly the practice where she works and the people on her staff. 1. My wife and I both find the front office staff rude and abrupt to the point of being alienating. They have been this way more or less for the 2 years we have been going to this office. We feel hesitant to even go into the office given this belligerent attitude. 2. It is very difficult to get an appointment unless it's an emergency and then they can get you in the same day but not necessarily with Dr Weiss. You can wait up to three months to get an appointment for a physical. The office continually recommends you see a nurse instead of Dr Weiss due to her schedule. What is the point of having a primary care physician if they continue to try and schedule you with some other person? 3. On a recent appointment I was suppose to see Dr Weiss - according to the front desk - but the doctor had left by the time I arrived on time for the appointment. Instead I saw a nurse practitioner and she basically said she couldn't find anything wrong with me but if my symptoms persisted I should get a chest x-ray and to call the office to schedule. After continuing to feel bad I called the office to arrange for an x-ray but they gave me the run around and never bothered to call me back that day. I eventually went to see another doctor and he properly diagnosed me very quickly. Also, the staff and nurses at this new office were very professional and friendly. Dr Weiss is a very good doctor but surrounded by less than professional staff. I also think she needs to do something about her schedule - what is the point of having a primary care physician if you cant see her? ----------------------------------------------------------------------------------- I am adding to this review after another unpleasant experience with Dr Weiss' office. I asked the office staff to send me my medical records on a jumpdrive so I could give them to my new physician. They did so - but they sent it to the WRONG address, an address I haven't lived at for over 5 months. What is it with these people? Now my medical information is god knows where. Again, if you haven't heard enough to avoid this office totally I would just be careful going forward.

    Tommy J Kwak, MD - Elumimed

    Tommy J Kwak, MD - Elumimed

    3.0(2 reviews)
    0.7 mi

    My mother was hospitalized after a visit to their ER from the airport. Dr. Kwak was exceptional in…read morehis degree of attentiveness and professionalism during the four nights of hospitalization, during which my mother was physically weak and emotionally distressed (we were visiting Chicago from the West coast). Having a professional and sympathetic doctor makes all the difference. Thank you Dr. Kwak.

    My elderly parents went to visit him in Vernon Hills today. Their primary care physician VERY…read moreabruptly closed down at the end of July and his was one of 3 or 4 names the practice threw at patients to try and contact to make appointments. My parents managed to successfully contact Dr. Kwak's office and make appointments for today. They were handed a stack of paperwork to fill out at the office after they had been there a while, which was confusing because they had filled out a "stack" online already. Buried somewhere in the stack today was an existing policy that if you don't give them a credit card upfront, you won't see the doctor. And since my parents are on Medicare and everything gets charged that way, my parents were uncomfortable doing so and ended up leaving without seeing the doctor, after being there for about half an hour (why they waited til my parents had already been sitting there for a while to hand over the paperwork in which this policy is buried, I have zero clue). I tried to look up the doc online to see if he has a website where I could see sample paperwork or a policy page myself but I have yet to find one (I acknowledge I might have missed it). So please be advised before making an appointment or visiting the office, IF YOU DO NOT PROVIDE A CREDIT CARD UPFRONT, YOU CANNOT SEE THE DOCTOR.

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    Tommy J Kwak, MD - Elumimed
    Tommy J Kwak, MD - Elumimed

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    Hill Mark Nolan, MD - physicians - Updated August 2026

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