They do great work its build as scheduled and they have very reliable works they have the best…read morequality. They can build any pool you want they will ser pass the value of there work .they also value the customer opinions to get the job done they way the customer wants.

Jason and his crew did a fantastic job on my pool. They cleaned out the old plaster and paint and…read morereplaced it with a blue plaster. The pool looks great now and we can use it every day. He recommended I get a Polaris pool cleaner and I was a little hesitant at first because it cost too much money. I'm glad I took his advise and bought one which he hooked up for me. It cleans the pool really well and I don't have to spend so much time cleaning the pool. Thanks Pool Shack!!!!!

There is no way to sugar coat this unprofessional experience but to honestly say that after paying…read more15k, its been a repeated nightmare of what we have had to go through. First, the installers worked really late, up to 11pm several nights. The installers cracked the ceiling where one of the air returns is and it was never repaired. They showed up at very inconsistent times that caused an inconvenience. Its been 8 months now since the installation and we have had to call 5 or more times. We recently had a major leak that caused a 6x6 area that ruined the kitchen ceiling. Come to find out the installers did not install the unit correctly. The unit was tilted and leaked causing the damage. They also did not install the PVC pipe properly that allows water to flow outside. After bringing this to their attention, they sent an unexperienced tech out that cut a hole on the outside of the house into the siding. It looks terrible. It took them over a month to send someone out to make the repairs after we had to call a lawyer to send a letter to make them accountable just to have them complete the work. We also had to file a home insurance claim that sent out a water restoration company to detect any water damage an that no further water damage was in the ceiling or walls. We found out during this process of the water inspection, he had to enter the attic that most of the tubing was slumped over the rafters that was causing low to no air flow to most of our rooms. To this day, we have poor air flow in half the house. We have over 2000sqft home. And to make things worse, they do not communicate, they promise to show up and keep you waiting. These crews have shown up as late as 10:30pm. We unfortunately referred them to family who has had the same issues of non-communication, no one will return their calls. I know they are busy but this is ridiculous. I would have rather paid 2x more to have had dependable, trustworthy services. Please choose carefully especially for a new installed unit. This all has been an unfortunate experience but definitely a lesson learned.

Not sure who I did business with but the person who installed my unit used this company's name. I…read morewas totally unaware that it was not his business of which I am I'm still confused as who took my money for this unit As I paid him in cash. And the price was great but was changing during installation And my receipt did not reflect the price I paid of which I had to tell him to change it. That should have been a red flag from the start. I Had my unit installed in March 2021. The following month my unit had low quality of air in some rooms and then it completely stopped working. It took several calls for this person to respond and when he did I had to wait days to have it serviced. I figured they were busy, however, the day of my unit being serviced. I got the feeling i Was placed on the back of the list as I was explaining to the service tech of what had happen to my unit not working and had no heat for several days. The tech person became concerned as to why I had not called as soon as it gave out. The tech service men were not the problem it was the person who took my money that provides terrible services and communication with being placed as last due to the outside location I am in. The location or the drive was not a problem when he wanted my service to install the unit but as always you get what you pay for. On January 3rd, I had the same problems low quality of air and again it completely stopped working. I called again to have it checked out. Once again it took several calls as I waited for him to show up the days he stated and failed to come by. I then called the manager of this company to inquire of this person to service my unit due to the ongoing of messages and failing to show up on the days stated. The manager was on top of it. He assured me he would relay the message to get my unit serviced. I truly believe the manager is not aware of what is taking place and how his company is being affected by this person. after, it was serviced a few days later, I received a courtesy Call from the this person who installed my unit and once again the air quality was poor in the same rooms as before. Again, This person stated he was driving by over the weekend to a near by town and would come by to check it out. Once again, No show or courtesy call, kept me waiting as other visits of coming by to check my unit and not show up, I would have rather done business with manager of this company instead. I do not recommend the person who installed My unit. Its better to contact the manager of this company for a new installation or any issues you may have with this person In using this company name. I'm not going to give out his name but I'll let management deal with him.

They went above and beyond! We bought the wrong cabinets and they went out and found some…read moreabsolutely beautiful cabinets and installed them perfectly! I would recommend them !! A+

Absolutely outstanding plumbing service! The technician arrived on time, quickly diagnosed the…read moreproblem, and took the time to explain exactly what was going on and what needed to be done. I would absolutely recommend them to anyone needing plumbing services and will definitely be calling them again for any future plumbing needs. 10/10 service!

I called on the hottest evening. It was 109 degrees. My a/c was not running right. They came…read moreright out. I had a call in to 5 other businesses, but it would be hours. They replaced a part, got me back up and running! The technician was a very nice guy..will use again!

I was assigned this company through American Home Shield twice in the last two years. Plumber…read morearrived on time and cleared up the two stoppages that I had. Both times that I have had Water's Edge I was impressed by them. They are courteous and very professional. I would definitely recommend they and use them again.

I have been forced to use this company through American Home Shield. They have been sent to my home…read moreto service a total of 4 issues. They have never been impressive in the scheduling of services, ability to complete them in a single visit, or timeliness in returning for the completion. The latest repair is the third call to them for the same faucet issues. It has been 3 weeks since I called the service, 2 weeks since they simply came and looked at the issue, and I am still waiting for them to actually schedule a final visit and replace the faucet. This will be the last time they walk on my property, and also will have me looking to replace American Home Shield as well. I don't recommend either company for repairs to a dog house.

A valve on my water heater started leaking yesterday. Ellis and Sons had the valve replaced and…read morerepaired a couple of faucets within a couple of hours of calling them. They were professional, fast and the price was fair. I would recommend them to family and friends anytime.

They get right to work and their pricing has always been cheaper than the others. Very respectful…read morewhen dealing with them.

Michael did an outstanding job of replacing our water heater. He was on time, took extra care when…read moreworking in our home and made adjustments at our request all for a very reasonable price.

I have a service contract with this company and my ac has been out since April 22. Angel will give…read moreme no updates as to when it will be fixed. He refuses to call and get updates on my compressor. My home is 91 degrees inside today with 3-floor units running. Poorest service and when I speak to him on the phone he refuses to call and get an update on my part just states, don't you remember what I told you before!

They turned off my heater in the attic. Nearly froze that night. Their vacuum machine broke down…read more The had to return to clean up the ceiling paint chip mess the next day. They were late. They left the ceiling paint chip mess all over master bathroom sink and counter. I just cleaned it up myself!

This week my air conditioner broke and it was unbelievably hot of course. I tried to go through my…read morehome warranty, Choice Home Warranty, and they couldn't find anybody to send out that would work with them. I called HVAC experts and they came out that day. The repairman was at our house until after 9 o'clock at night and he did a wonderful job repairing our system. We also had mold growing in the unit and they cleaned that out and disinfected it with a product that will keep it from growing back. The office staff was amazing to speak with. They were so sweet and professional. The techs that came out were very respectful and answered all my questions and did wonderful work! I would recommend them to anyone who needed air conditioning/heating work! Great company!