Since they changed hands in November 2023 I would not reccomend them. Most of the staff got fired or left. New owners are all about the dollar. read more

It is always a big, stressful decision deciding where to send your loved ones when they need 24 hour care. Hillside is a modest and homey looking place from the outside. The inside needs updating, some color and something to make it look a bit more joyful, and I do believe they are slowly working on that with some updates. But most important is the level of care of your loved ones. I know that far outweighs any aesthetic issues. Both my parents have been there now for close to a month. I've had the luxury of visiting and observing daily while being here in Kentucky over this time before heading back to California. And I would say 90% of the faculty and nurses are excellent. There have been a few problems that have arisen, such as getting medication in a timely manner when urgently needed. But once these issues were brought to the attention of the right person It was handled immediately. During this month I've gotten to know many of the staff members that work here and care for the residents, and I've been impressed. I believe they truly care, are kind, and treat the residents like family. I have even seen the head of nursing there on a weekend hand feeding a resident who wasn't able to feed themselves. I was extremely impressed by that. It does seem at times that they may be a bit shorthanded, but overall the girls seem to step up to the plate to try to get things done. Also the rehab facility works with the residents on mobility, speech and strength to improve their overall daily function. And at anytime there's always someone you can talk to, for updates, general information or to find out how your loved one is hopefully improving. Also Valerie the head of nursing is available 24 hours a day so if there is a problem, it can be handled immediately. Something to ease your mind. So overall, one month into this time of having my parents at Hillside my mind is at somewhat ease. I hope this all continues when I unfortunately have to head back home to California. So I will update this as time goes on. read more

See all