When I called I talked to TINA, she was not very pleasant. I took my dog in for a suspected seizure. They gave me meds to give him, on the way home he had a very bad seizure, i gave him the meds but over the next few days he deteriorated, I called and told them he was mostly unresponsive, and made an appointment for the next day, about half hour before the appointment he died. I called and TINA answered, I said I needed to cancel the appointment, the only responseI got was, TINA just hung up on me. I WILL NOT RETURN THERE BECAUSE THEY LET COLD RUDE PEOPLE LIKE HER TREAT PEOPLE LIKE THAT WHEN THEY ARE GRIEVING THEIR PETS DEATH! read more

I boarded my dog here over the weekend. I explained to them when I left him there that he has pretty bad anxiety but he usually becomes depressed and does nothing whenever I board him. When I arrived to pick up my dog today 6/26/23, I noticed he had some skin taken off of his nose. I asked them about it and was told, pretty condescendingly, that he was probably rubbing his nose on the door of the kennel trying to escape. He's never done that before any of the places I've boarded him. He's always just laid down the whole time and done nothing. After leaving, he started whining and I saw that there was something wrong with his right eye. When I had him look to the side and pulled back his eyelid a little, I saw he had blood filling his eyeball. I immediately took him to the animal hospital since I didn't trust Hillside Vet enough anymore and they told me that it's a severe subconjunctival hemorrhage from either being hit in the face or choked. She did emphasize that it could have been an accident but didn't seem at all convinced. I called Hillside Vet to let them know what I found. The lady on the phone said she didn't know what exactly I wanted from her and asked if I wanted to know what happened. I said yes so she told me she hadn't been told anything about him getting injured but she'd ask around and call back in a few hours. That was at noon 6/26/23 and she didn't call back by the time they closed so I'm planning to call back when they open in the morning. Edit: I just called back. I spoke with a woman who insisted they would never hit or choke a dog. She said that the woman I spoke with yesterday was asking around but didn't find out anything. She transferred me to the owner and I asked him about it. He suggested that calling it "severe eye trauma" was pretty strong words and said that he wouldn't be able to take the vet hospital's word for it. He'd have to see it himself. He said that maybe texting him a picture would be fine but he would really need to see it in person. He also said that they have a 1/2" gap underneath the bottom of the kennel doors so that's why dogs are able to get their noses in there and scratch themselves so badly and, if he even has a subconjunctival hemorrhage, which he wouldn't take the vet hospital's word for, he probably somehow did it to himself. I didn't say this to him because I think it's him but I saw a tall, white man with dark hair while I was picking up my dog. Since having him home, he's now scared of my brother who's a tall, white man with dark hair. Edited to add pictures read more

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We found Hillside Veterinary Clinic after recently moving to this area. We are very pleased that we chose this office for our 2 furbabies care. The staff is warm and welcoming, the Dr. was very caring and professional, and the facility is very clean. Our cats received the services they needed, ( both got their nails cut, and 1 got his boosters), and the veterinarian did not try to push us to purchase any products or services that we didn't need. We are happy to hear that they offer boarding, (at very reasonable rates), as well as grooming. We are very thankful to have such a wonderful staff and facility near us!! read more

Hillside Veterinary Clinic - Mellow Max - Veterinarians Near Me - Hays, Kansas

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Clean, caring, efficient, fantastic staff and vets for all your fur-babies! 24 hour call for emergencies, they take great care of my pup. At first I thought it would be difficult to switch from Hays Vet, but the care was needed and they exceeded! read more

We took our dogs to Hillside for the first time yesterday after our beloved vet retired. We were very impressed with the service and the cleanliness and the professionalism shown. I feel better now about the help of my babies (fur). Would highly recommend. read more

Absolutely love the care our animals have always received at Hillside. Dr. Gaughn even did a consult before his grandchild's baptism. That's how much he cares about his patients. read more

Hillside Veterinary Clinic is just excellent! When I phone to make an appointment, they are helpful and take my personal schedule into consideration. When I've scheduled appointments on-line, they have responded quickly and efficiently. I am greeted warmly by whomever is at the front desk. Appointments are on time and services are helpful. Docs Mike and Tony are kind, knowledgeable, and truly care about my dog. We have received wonderful care for many years and we will continue to take our business to Hillside and their wonderful staff! read more

In the middle of our cross country move, our dog started panicking in the car. They were the only local vet that was accommodating to fitting us in immediately. The vet was prompt and extremely understanding. Helped us get our dog safely through the rest of the road trip. read more

Mike Gaughn has been our vet for yrs he has always taken care of any problems that have arised with our dogs. He cares and works hard to resolve any animal issues Hays should be glad to have such a vet. Highly recommend him for your pets. read more

These guys are amazing! We are a military family that got into Hays after business hours. We found out our hotel was a non pet friendly hotel, so we contacted Hillside Veterinary Clinic. We have never been to Hillside but they still boarded our dog after hours! The person that met us was incredibly nice and didn't mind at all having to come to work after hours to help us out. We highly recommend this amazing Veterinary Clinic! read more

I used to work at a vet clinic, so I know how stressful it can be. Hillside had only one person working the front desk all three times I took my puppy to get his shots. The Vet that was working that morning was filling in for the main Vet (all three times) and WAS NOT friendly. There were no vet techs, so I had to hold my own dog as he was getting his shots. When I asked questions, the Vet made me feel like I was wasting his time. I will be asking for my dog's files next time and going to another vet. read more

Professional, efficient and friendly. I would highly recommend them for vet services including boarding.