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    Solomon Valley Veterinary Hospital

    5.0 (3 reviews)
    Open • Open 24 hours

    Services - Solomon Valley Veterinary Hospital

    Pet physical or wellness exam

    Pet vaccinations

    Pet sitting

    Solomon Valley Veterinary Hospital Photos

    Recommended Reviews - Solomon Valley Veterinary Hospital

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    2 years ago

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    2 years ago

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    Petco

    Petco

    (12 reviews)

    Took my Chihuahua for a grooming appointment. His nails were barely clipped and his paw pads were…read morestill dirty. I sent them a message about it but no one ever called me about it. I won't go back there.

    I'm extremely disappointed with how Petco handled my grooming appointment…read more This isn't about a missed time slot -- it's about misleading service listings, poor internal communication, and zero accountability when issues are escalated. I booked "The Works" grooming package for my dog Ruby online -- a bath, de-shed, and haircut -- as clearly listed on Petco's website. After booking, I received a message from a local team member saying they couldn't perform the service today and offered to reschedule. No problem -- I said yes, as long as we could still get the full package I booked. Then came the real issue: She followed up saying she didn't realize I needed a haircut -- even though I booked it through Petco's own system. After that, I was told no haircut appointments are available until June 27. That information should've been reviewed and disclosed before contacting me. Why offer an alternative date if you're not confirming whether you can actually fulfill the booked services? I then called Petco corporate to file a formal complaint. They couldn't reach a store manager or supervisor -- no one answered. This clearly isn't just a local glitch -- it's a systemic failure in how Petco handles scheduling, staffing, customer communication, and escalation protocols. Petco, if you're going to offer professional grooming services online, then: 1. Make sure your system reflects actual availability. 2. Review the customer's service request before calling them. 3. Don't offer new dates unless you've confirmed you can provide all requested services. 4. Ensure your store leadership and corporate support teams are actually reachable. I'm not just frustrated -- I'm concerned. If this is how customer service is handled for something as simple as a dog grooming, I'd hate to think how more serious issues are managed. Do better.

    Animal Doctor

    Animal Doctor

    (18 reviews)

    I would like to start that I'm an overprotective dog mom, and both veterinarian and…read moreboarding/grooming facilities have go above and The pricing daily on my giant 100+ pound boy is very fair. And the kennel techs Layla and Aliyah obviously love animals, they were just as sad to see him go as I felt dropping him off. For the first time in his 8 year life he was excited to see vet staff. He started throwing up after eating and they called me and the emergency number I left. When I brought him in to the vet another occasion the techs and assistants remembered him (who aren't part of boarding) he got lots of pets and love. The vet herself was extremely patient and kind and dumbed down things for me. *MAINLY* my boy is reactive and they made sure that he wouldn't have to be in the lobby with other animals. I beyond reccomend this facility, it is full of knowledgeable and caring professionals.

    Though my year of service from animal doctor I am going to have to give them three stars. I have…read moretaken my animals there for shots, x-rays, and kenneling. In my experience with kenneling they are great. They are respectively priced and they take care of the animals well. The kennel itself is clean and spacious for animals to be able to move around; not my typical experience with vet/kennel facilities. The front office area is clean and well kept and the staff is also very friendly and knowledgable about their products, processes and procedures. The exam rooms are all decorated differently and are cleaned after each exam. The staff really love and care for the animals in my experience. The reason I have to give this place two stars was due to my last visit. My wonderful (sarcastic) English bulldog ate a top of a spatula and it was lodged in his stomach. Animal doctor were thorough in testing and finding damage caused and processes forward. When it came down to it he was going to require surgery and have the spatula removed. After already spending three hundred dollars in testing and x-Rays, they were pricing the surgery at 800-900 dollars. This was only for the surgery, medication and one day of kenneling overnight for supervision. Needless to say we asked another local vet for typical pricing for this surgery, service and care and were quoted 200 dollars. We decided to have the procedure done at the other vet and explained it was due to pricing. A week after the surgery we received a letter with all medical records for our pets and asked us not to return to animal doctor. They never said a word to my husband or I, just said it was clear we did not trust them with the procedure when we had clearly stated it was a price difference that we could not afford. With this experience I feel this place although provides good services does not have open communication with their customers they have had for over a year.

    Solomon Valley Veterinary Hospital - vet - Updated September 2026

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