The Story of being in Rehab after a broken Hip Replacement Tell the truth and not lies Take better care of the Rehab patients Stay and watch them take their medication when they need help and pull the string for help don't wait 20 minutes after the string has been pulled I lost my wife 62 years old she in the bathroom and they put her back in bed that's what they say They were going through a shift change she had no pulse for 40 minutes and they called 911 in which the fire department did as great job in getting her pulse back and bring her to Hilo hospital it was to late She was brain dead from the MRI only showed one nerve was the oxygen level Our family lost a mother and a husband I was with my wife for 47 years the worst part my son found her on the floor at the rehab center twice and had blood everywhere from falling out of the bed both times I know they are doing a coverup to protect themselves They never follow the rules of a strict diet They said she was diabetic and still gave her hot coco and found out later she was supposed to be on a low salt diet until 7 days later she was in there for 10 days We had to do everything ourselves take her to the bathroom change her diapers ask to change her sheets Traveling nurses should go back where they come from because they do not care as bout our Ohana Our local nurses treat our patients with Love and Aloha My name is Robert Decastro read more

The Hilltop Legacy Vacation rental is a bed and breakfast that is conveniently located in downtown Hilo, just a short drive from the historic town of Hilo where you can visit centuries-old wooden storefronts with some shops, restaurants, galleries and other cultural sites including local museums. Although we booked the spacious Legacy Suite at the corner of the rental home, we were still able to hear our immediate neighbors in their rooms, as well as the other guests staying there coming and going in the early mornings and evenings. This Ranch style home is an older style from the 20s or 30s, so it's walls are very thin and the home's interior fixtures and wooden built-in furniture have definitely seen better days. Our room included a private lanai (which we barely used because of all the mosquitoes) overlooking very pretty lush vegetation and a cute cloudy Koi pond, a fireplace (which we never used), an older squeaky King-sized bed, refrigerator, microwave, desk, telescope (which we never used), and a loud, squeaky floor fan. My husband and I chuckled because the only thing in the suite that was up to date was the electronic trash can. Otherwise everything in there was dated. The evenings were rough because of the hundreds of loud coqui frogs chirping in harmony (and off-key) all night, so we had to keep all of our windows closed, which in turn made the room stuffy. So either leave some windows open for some circulation with the loud frog chirping or close the windows and run the extremely squeaky fan all night. Either way you won't get a good night of sleep. The mornings were equally rough because the sun rose early and shone brightly into our room filled with it's many old-styled windows. Although Jade's hospitality was very much appreciated, I'm not sure if we would stay here again unless some renovations are done. read more

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I've stayed at friends homes while I travel. I've stayed at formal Airbnb's before too. However, first time ever doing an Airbnb here in Hilo. I stayed here the night before the 2018 Big island international marathon & half marathon. I found this Airbnb property via hotels.com. It's interesting to see a listing for an Airbnb property there, but it was nice to see other properties than the usual mainstays on Banyan Drive while vacationing in Hilo. With that said, I booked this property since I was economically viable for me to make my trip to Hilo work and not be out priced by the other hotel options in the area, so I can have more spending power while on the island. The price per night was under $100, so that was good for me and my wallet. While a hotel would be nice, I found myself trying to make this work economically and this vacation rental works fine, if you don't mind staying at an Airbnb. I arrived here on a Saturday afternoon in a residential area of Hilo. I received instructions on how to enter the property by the owner via text message prior to arrival. She told me that she couldn't make it to check me in personally, so she texted me the info. It was interesting to enter a home like that, like getting permission from a friend to stay over, but with money involved. I never actually saw the owner during the course of my stay here at this Airbnb, since I checked out at 4:30am the next morning en route to my half marathon race at the Bayfront. While the accommodations was quite good (for the price), it wasn't the best - especially with the bed and it's comfort. It's still a great option to consider when making travel plans for your next trip to Hilo, HI. The overall experience here at Hilltop Legacy vacation rental was generally nice and good. It's like sleeping sleeping in someone's house and you're paying for that non-hotel experience. It's nice to try new things, but for me, it came down to pricing and I decided to choose Hilltop Legacy to check things out. I was glad to arrive early since there was very limited parking spots at the house, so I secured one of that for the night without much problems. I did meet up with a nice couple who also was staying a few days, so we had a couple of spirited games of billiards in the living room before I had to call it a night. I picked up dinner at subway and ate it outside in the patio area, since it was pretty humid that evening and there wasn't much air conditioning in the house. The room I got was #2, which was a single bed and a private shower and bathroom. It felt like a small dormitory of sorts or just a room with a view. The room amenities were basic, had a television, but there was WiFi included, which I didn't use. Just needed an outlet to charge my electronics, so I can have that alarm go off at 4am for my half marathon event and get there on time. The room itself was clean and the bed was not really comfortable. It was like my bed at home growing up, not soft, but not like sleeping on the floor either. Hilltop Legacy vacation rental is located at 57 Hina Street in Hilo, HI. It's about 1.5 miles from downtown Hilo and a short drive from the dining options and area entertainment venues that Hilo is known for. They accept major credit card payments at time of booking, which is very convenient and usually an industry standard these days. The Hilltop Legacy has 5 rooms, all on the 2nd floor. Not sure if the other house attached to it is for the owner and their family or not, but they have staff available to keep this property running smoothly. While I prefer the ambiance of a standard hotel and the experience of such a property, staying here at the Hilltop Legacy has made me think that other properties outside of the hotels are viable too, just need to look. For the most part though, I had an enjoyable time here at an affordable price. While there wasn't any problems during my stay, I wished the bed could have been more comfortable, but that's just a subjective thing and it's probably was me trying hard to get a good nights sleep here. It was a challenge since the coqui frogs were up and making noise so I couldn't really sleep. Thanks guys! All in all, can't complain. If you wanted to get away from the hotel scene and think an Airbnb may be the best fit for you and your budget, come give Hilltop Legacy vacation rental a try on your next trip to Hilo, HI. 4.0 stars for the overall experience. While the aforementioned bed wasn't the best, I did enjoy the economic benefits of staying here and the location was nice. 1.5 miles from where I needed to be after checking out. Support local! B read more

If I could give this place negative stars I would. This place had no ALOHA SPIRIT. When we got there, no one was there to check us in. We get weird directions via text to open the room. After putting in all of our things in the room, my fiance drew the window drapes to cover the windows and a humongous cockroach flies directly at us. IT WAS A FLYING COCKROACH!!!! It landed on one of the walls and started crawling all around the room. It even got on the dinner table. We were so disgusted. My fiance tried killing it, but it kept flying all around the room. We left immediately and texted Jade that we would not be able to stay there. She told us that a few bugs get in the room, and that the cleaning crew had just been in there. How did they not see the flying cockroach? There was no one at time of check-in to give me another room so therefore we left. What were we suppose to do, wait for them?!?!?! We ended up driving all the way back to KONA, (2.5 hour drive) to our home base. The worse part of this situation is the customer service. My fiance and I were only booked for one night which at that time was 89 dollars. When I wanted a portion of my money back (which is reasonable for most hotels), because of the cockroach, I was left rude and upsetting emails by the owner. I have been in dispute with them for more than a month. They wanted to give me a credit for the room, but I will not be in Hilo any time soon. If I ever return to Hilo, I would never stay at their establishment!!! I SUGGEST THAT IF YOU ARE LOOKING FOR A CLEAN TO STAY, THIS IS NOT THE PLACE. LOOK FOR MY COCKROACH PICTURES IN THE PHOTO FEED! read more

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My wife and I stayed here for three days with our three year old son. We were amazed with the view we had from our room of the Hilo skyline! I have watched many great sunsets, but here we were able to watch the sun rise! It was an unforgettable experience! The owners (father and son) are very friendly and hospitable. They opened their home to us and are very accommodating. The grounds are absolutely beautiful! It is in a rainforest setting with a Japanese style garden complete with a pond and many fruit trees on the property. My son loved the horse and the two very friendly cats. We felt as if we could have stayed and enjoyed this yard all day long. The room is in need of some upgrades. The bathroom could have used some new flooring. But, overall, we were comfortable and will stay here again next time we come to Hilo. read more

My wife and I stayed here for a night during our vacation to the big island. On the trip we stayed in a total of 4 different locations, two of them bed & breakfast places. Unfortunately, I have to say that Hilltop was the least comfortable place we stayed at. However, part of it may not be their fault -- Hilo feels so ghetto that the entire town needs an upgrade. PROS: 1. Jade was the primary person of contact, and he was quite courteous. 2. The breakfast was probably the best thing of this B&B -- the papaya were ripe and sweet. 3. The stay was economical ($65/night). CONS: 1. The place definitely needs some renovation. I feel like the pictures shown on yelp (posted by the owners) were a bit more touched up. The condition of the building looks more like a structure from the 1920's , especially when considered from the inside. The walls are also thin so that you can hear your next door neighbor watching TV late at night even when the TV isn't on really loud. 2. While we had a personal bathroom, I really did not like the water pressure we were getting for our showers. Hot water came very slowly, and the showerhead is barely dripping water. It makes an uncomfortable shower after a whole day out (in the rain too). 3. This may be a pro for others, and possibly even one of the unique characteristics of the place, but I find it disruptive to my sleep. At night, you can hear the insects -- there are so many of them chirping in harmony. If I were not so tired it woud have been more enjoyable. Like I said though, Hilo itself really needs an upgrade. So if you HAVE to go to Hilo (I wouldn't really want to go again), Hilltop may not be a bad choice. read more

Found them on Hotels.com and made a reservation for next year! I chose the pay at the hotel because was splitting the cost plus I may charge it or pay cash, as I checked out it said no deposit and 0.00 was due. Well they went ahead and tried to charge my card. What's the point of having a choice to pay now or pay at the hotel when they obviously are going to charge you any way! Hotel.com did nothing to correct it! NOT RECOMMENDED Pay the extra somewhere else read more

First off this location is not as bad as my rating but then my rating is fair. I had a few issues and expectations for $149 a night. Here is what I got. This location is on top of a Hill in a residential area. If you are looking for some security on your location this is not the place as there is a PRISON around the corner. I learn this the hard way. When I made this reservation it was by accident when I meant to find a place in Kailua-Kona not Hilo. I called the next day to explain my situation. Was told that all cancellation must be made 30 day before reservation. Thing is I made my reservation less than 24 hours before. I was offered credit but then I said what the heck let me give this place a shot. When you get location there are NO information from the ground floor or parking to show where you go. Nothing labels this the Hilltop Legacy only a small sign on the bottom saying its for Hilltop Legacy Guest. The owner was not present. Early check in before 3pm might be hard. For me the was gone and I kept calling the 800 number listed for the hotel and got no answer. I tried 8x to call and left messages with no reply. It was only when Hotel.com gave them a call he answered. Short and sweet this is a house and your renting rooms in this house. Now time for Cons for this location Check-in- No real instructions for check in, No one to greet you, No information on what to do and if you are like me you will be like a deer in a headlight. Parking- Good luck it is small and tight. Three cars need to fit in a stall fit for two. Be careful when driving as on the far right side the railing ends so if you back up too far there is a sudden drop approximately 5-10 feet. Room-Outdated, Uninviting, Linen did smell clean but the color is extremely faded. Floors are wooded and is stained with wood stained but is shiny. Kitchen/ Restroom= Kitchen you can tell you had uninvited guess as in pest from what looks to be excretions. In my room there was a Tub but this was dirty to begin with. I mean real dirty (Forgot to take a picture). If you use the tub you can see the kitchen from the tub and has a BIG OPEN WINDOW. not very safe if pervs are watching you as it gets real dark outside. As for the toilet this is the only part that looked and smell clean. The shower was nice and clean. I did perform some test to see how the service was. I left two used utensil in the sink, made some mess on the tub, made my bed messy, left a light on (Had to do this because it get DARK and i left early in the morning) I moved the table near the bed, left a used towel on a chair. The only thing that was done for my room was my bed was made and my light was turned off. Would I honestly recommend this place to my friends and family. My answer would be No I would not. read more

Unfortunately this is no longer a bed-and-breakfast, it's just a bed. And that's basically what it is. The owner Jade is very nice.. The room is clean but I do not want to find two fleas in my bed nor do I like ants crawling in the bathroom. The towels could use some softener as they were very sandpapery hard. The most upsetting was only two wall plugs w ext cords... no outlets in the bathroom, which I've never seen before. So any hair drying has to be done sitting on the bed. Shower head splays not sprays water n same w sink faucet. I would've been better off at a motel 6 .. Ordered big island pizza which was AMAZING !but that's another review! read more

Absent owner/manager, no staff on premises. Unable to check in and received no call back. Bug issue at this property. Do not book here.

We took a trip to the Big Island during spring break. We planned to land in Hilo, visit friends and spend the night in Hilo. After reading the reviews of the hotels in Hilo which seemed to be really sketchy, I contemplated driving to Kona. I took a chance and did a search of B & B's in the Hilo area and found Hilltop Legacy. We stayed in the Volcano room for 79.00 a night plus tax which was lower than the rooms at the Hotels. I was a little hesitant that the bathroom was located outside the room but it turned out to be ok. The room was comfortable. The home was one of those older style but it was nice, well kept and I could tell the owners really loved the place. Our host Jade was really sweet and friendly and made us feel really comfortable there. Even the cats outside were friendly. Breakfast was simple but satisfying. I would highly recommend this place and would stay there again the next time I visit Hilo. read more

My husband and I stayed here for four days. While we didn't spend a lot of time here, it was a good quiet place to come and sleep and spend down time. The grounds are beautiful. The balcony faces the bay as does a big window and it is just perfect to watch the sunrise. This place was clean and quiet. There is no ac, but with the windows open at night, it gets quite cool. The rain, frogs, and birds were nice to fall asleep to and wake up to. This location make it easy to got do things in town. Like others mentioned, the water pressure is very low. However, the bath tub filled very quickly. Could this place use a fresh coat of paint? Yes. However there seems to be a certain charm and coziness to the location. We would stay here again! read more

Awful, the place has no bathroom drapes for restrooms. Anyone in the yard could see you naked!!! Beds and floors are old extremely loud, no privacy, No AC. Not worth it to be cheap. Go somewhere else that has parking, and is actually a hotel, or close too it. read more

Hilltop Legacy Vacation Rental is the best value for your money in Hilo. Hilo is a small town with great character. This vacation rental provides even more flavor of that character. There are wonderful views of Hilo Bay. The rooms, furniture, and bathrooms are very clean. There are flat screens in every room. The hosts: Jade and his father, Mr. Lee, are as gracious hosts you will ever have! If you are visiting Hilo because you want to get away from the typical noisiness of Honolulu, then Hilltop Legacy is a great place to stay to accentuate the tranquility. A wonderful place to stay for your first visit and for every subsequent visit. I have stayed there twice and would recommend it to any of my friends and family. Enjoy! read more

I wouldn't recommend the Hilltop Legacy given the need for renovation, but the hosts are charming.

We spent two nights here in January and loved it! Jade is a really warm, fantastic host. The views are amazing and they also have a beautiful garden. It was great that we could use the kitchen. Others mentioned hearing neighbors and water pressure but we had no problems with water pressure so that's been adjusted and we did not hear our neighbors. The breakfast is continental style and the fruit was particularly delicious. Jade was very helpful with suggestions and ideas for things to do in the area. It felt like we were staying with a friend, in the best possible way! read more

Excellent place. Great atmosphere. The first thing when you hear when you walk up, are the tropical birds in the forest next door. Great staff. Very homie. read more

What a dump, the sheet smelled like they were not changed, the room was muggy & hot. The place looked in disrepair & had a musty smell. Like a 3rd world hotel in the jungle.Look for someplace else, There's no way they deserve 3.5-4 stars, more like 1or2 read more

Cancelled our reservation 3 days before our trip, leaving us stranded and struggling to find a new room during a very busy time. Thanks for the Aloha. read more

We recently had a trip to Hawaii and spent 5 days at Kona and 2 days at Hilo. I should say while you can find tons of places in Kona to stay, it's not easy at Hilo. Since Skyroom (the one with jakuzzi) was available only for one night, we had to book Castle Hilo for the first night at Hilo. After Castle Hilo experience, this place was heaven. The quality was much better and cheaper! The front and backyards are so beautiful, the view is beautiful. The breakfast was tasty. The house was clean and our host Jade was very nice. I agree with some negative feedbacks though. The walls are thin and we were able to hear the snoring from next door and every time we even walked on tiptoes we felt like we are making noise. The frogs (not the insects) i guess thousands of them chirped like birds all night. However, it was the case in all Hilo. I mean if you don't want those sounds you should not stay at Hilo but somewhere else. Besides, we did not find it annoying. It's 15 mins to airport and 4 mins to Rainbow falls. very close to all attractions on the hilo side. Overall, we were pleased with our stay and we would recommend this b&b to all of our friends. read more