Stayed at a different location but locals informed me the bar had good food and drinks. Came in with a few friends and I have to say that the bartender Pricilla made us feel right at home. Great service!!! Can't go wrong with burger and fries. Fresh veggies on burger, beef cooked perfectly and crispy fries. Had a few different cocktails. Tequila with club soda and lime, can't go wrong with that. Paloma- very refreshing and real good grapefruit juice. Virgin Bloody Mary was very good even without the liquor. Will definitely be back for the good food and great service! Hopefully we get the same bartender!! read more

Clean and nice rooms. Only issue I had was getting a receipt from the bar tender. Pat would like to solve the puzzle please. Have stayed here multiple times over the last two years and have never had an issue, just the last time read more

the hotel pool and hot tub was broken, the 2nd floor was still under construction, the rooms smelled of fumes from the paint, they started working in the room next to mine at 7:30 am , so no sleeping in. the front desk said they couldn't give a discount or refund cause they would have to do that for everyone . read more

The property is modern and clean in a very convenient location in Hobbs. We checked in late after a long drive. Front desk staff was super fast and professional. Our room was modern and nice but it did have an unpleasant garlic smell that lingered through the stay. Most disappointingly, breakfast was not provided as expected due to a management / staff error. This was a place to sleep but it wasn't great on this visit. read more

This place is a joke checking in on a Monday in the afternoon- I don't know what's so hard about giving people information. It's almost like these kids nowadays can't do anything more than one situation at a time.- and it takes him 30 to 45 minutes to do so- I was literally in line almost 30 minutes. Ownership can go ahead and review the tape.- just ask a simple question I had already checked in- and for some reason, they have signed up everywhere trying to excuse the way they operate as a hotel... it is completely embarrassing for someone to wait that long to ask a question and then you get up to the room and of course, when you make a request that has to be on the other side of the building- I was chatting with the front desk and asking for a first floor room because I had recently had some surgery. They told me to check in with the front desk without telling me it was gonna take 30 minutes.- and now I'm in the room and guess what the television doesn't work at all and they told me to wait for somebody to come up. This place is a joke operating as a Hilton Garden Inn and they should be ashamed of themselves. read more

Beware! This is the FIRST time we have been charged $15 for breakfast at a Hilton! My bad for not reading the complete description of hotel but like other quick stay Hiltons assumed a complimentary breakfast. read more

I have stay in this hotel before and than would have rated it as a 4 star property since that stay I would have to rate this as a two star hotel. Cabinet under TV had to be held closed by paper into drawers. Remote back will not stay closed. first time in at least four years of staying at Hilton Garden hotels that more than half of the menu is not available. See photo menu with blacked out lines not very professional. read more

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BEWARE! CHECK YOUR CREDIT CARDS THIS PLACE LOVES TO DOUBLE CHARGE. I stayed at this location back in october 2017, my coworkers and i saw they charged us 2 more times 8 months later. read more

Tldr: I paid over $100 so I could take a freezing shower. Front desk just apologized for inconvenience. I arrived to the property later in the night as I took a trip last minute over family drama. I was booked on the first floor but asked to be moved to a room with a window so I could keep an eye on my car in case they came to vandalize it. Desk attendant was helpful and moved me to room 401. I got to my room already tired from driving almost 5 hours and having to deal with the whole ordeal that brought me to Hobbs. I just wanted to shower and be done with the day. When I went to turn on the shower the water was cold, so i thought, 'well it should be hot later.' decide to say f*** it. I'll shower in the morning. Girlfriend feels gross, so she takes a cold shower. The next day I woke up and started the water. Freaking icicles! Colder than the night before! So, I let it run for 10 minutes but it stayed freezing! I turned the knob the other way counterclockwise (there was only the one knob) let the water run for anothrr 10 minutes and lo and behold, IT WAS STILL COLD! So I called the front desk about the situation, I told the same person that helped me at night that I was trying to shower and had been fiddling with it for the past 20 minutes but the water was cold. She was quiet and then said after a short silence, "Oh yeah, it could be that the room is just far from the heat source. I guess I couuuld call my maintenance guy, because he isn't here right now." I was in disbelief. I called at 9am and check out is at 11am. She made it sound like he wasn't going to make it. "So..., I guess I'll let the water run and hop in when it gets reasonable?...." and she replied with, "I am so sorry for the inconvenience" She sounded sorry, but I was still going to have to take a cold a** shower. Not even a, "let me talk to someone so I can get you a room to shower in" It is pandemic times, but I know there were other vacancies because I was originally booked for the first floor, but I requested a room to keep an eye on my vehicle. So, I know the accommodation could have been made IF the effort had been made. I hung up the phone and took the worst shower of my life. It was the worst because I PAID!!! What was delivered by this place was the cherry on top for the worst weekend of my life. Don't waste your money on this place. If they can't get heated water right, I wonder what else is subpar. It was even MORE infuriating because after all that, when I went to brush my teeth, the water was hot in the sink. Clearly the shower is out of order. When I returned the room key to the same attendant from all this time, I couldn't bring it up in a civil manner at the time, so I just returned the key and left. read more

This place scores a solid A-OK. To be honest, I had low expectations for this hotel. The parking lot was filled with oil field trucks. I know the business is booming and so there are tons of people that call the hotel "home." I don't have a problem with that, but I have found that the staff tends to cater to the regulars and ignore the rest. I mean, let's be honest - I stayed there one night. The two people I talked to at the bar had been there for the last 8 weeks straight. That's 56 nights in a row - they deserve great treatment. Me? I am just passing through. The front desk guy was clearly eating dinner when I checked in, which I thought was a little tacky. But, I learned later that this property gets a ton of checkins around 8 pm, when the oil workers come back from the field, so, while I didn't appreciate him chewing his food while he checked me in, I have seen far greater sins, and can let it slide. Front desk staff in the morning was great. Room was clean, and the breakfast was really good. Hilton Garden Inns have the hot "made to order" breakfast, instead of free breakfast like other properties. In essence, you are paying for fresh potatoes and eggs cooked the way you like, rather than industrial scrambled eggs. The big deal is that it has a bar in the lobby. That actually was a little problematic for me the next morning, if you know what I mean. Other than that, I am not sure it was worth a premium over a Holiday Inn Express or Hampton Inn. Also, I am Hilton Diamond and did not get an upgrade to a suite. I don't hold it against the hotel, it's subject to availability. But, I posted it here for those that may care. read more

The hotel is a kind of dirty, it is nice they just need to get their housekeeping in order.

Came to Hobbs last min for a dear friends funeral. The accommodations were fantastic, even though i had not been there in 15 years, they treated me like family. The staff was great, from the restaurant, bar and especially the front desk. Thank you Hope and Chandler and especially the GM Haily Hunter. I am not the easiest guest but they were more than accommidating. would 100% recommend! read more

LOVE this hotel! Was here for just one night. The lobby is beautiful and makes you feel good when you walk in after traveling for days and a 5 hour drive. I love the rooms- modern, decorated nicely. It feels good to be in it. I stayed at the HGI Albuq. the night before and this one is a lot nicer. This was my 3rd hotel in 3 nights as an honors member and I was very happy with my stay. Probably the best experience of the 3 overall. Reasonably priced drinks at the bar. I got lazy so just had soup and didn't go anywhere. The location is what it is. On the highway/road in front of a Comfort Inn, but seemed pretty convenient if you need to be in that area. read more

I came to Hobbs from Albuquerque for a funeral. I don't travel much, but many of my co-workers stay at Hilton hotels when they travel. I stayed one night and the price was reasonable. The hotel was beautiful. The customer service at the front desk was great. I called before we left Albuquerque to inform them that we wouldn't be getting into town until 2-3am. They asked the reason for our travel and I informed them that it was for a funeral. When we finally got to the hotel and went up to our room, I noticed a nice note from the woman I spoke with initially to let them know that we would be checking in late. She wrote a message on the inside of the hotel key packet that said "I'm sorry for your loss. I hope that you have safe travels on your return home." I thought to myself, "Wow. How thoughtful is that." I didn't get to meet the woman because she wasn't working when we left the next day, but I made sure to inform the other front desk clerk. I like staying at hotels that offer a hot breakfast. This hotel does offer a made-to-order hot breakfast including omelets, eggs and breakfast meat. There is an additional charge for the hot breakfast. They had hot coffee and cream set out for guests in the lobby. The hotel was clean. The rooms were clean and nice décor. read more

Excellent place! Only place I stay when I'm in town. Not too expensive, but is probably one of the nicer hotels in Hobbs. Clean, and friendly smiles all around. read more

Outstanding hotel. Nicely decorated. Immaculate. Fantastic staff. I would recommend this hotel to anyone visiting Hobbs.

I was disappointed with this hotel. I assumed that being a new hotel/restaurant/bar that it would be striving to be the best. I also assumed that being new would mean some learning curves. The sheets are too scratchy for me... I use the gov't rate but if I had to pay full price for this place, I'd be disappointed. A few of the bartenders are helpful but some should not be in the hospitality industry... I had one bartender use rubber gloves for two hours to do everything from make drinks to clean silverware and everything in between... I ordered one item from the menu and it was the hand cut kettle chips which were supposed to be sweet potato chips with sea salt, served with sweet chili ketchup. (Refer to picture for what was served)... What I got was greasy, soggy white potato disks with bottle ketchup. When I told the bartender that this isn't what was posted in the menu, she looked at it and said "oh... Yeah..." And walked away. This hotel tries to be high class but seriously lacks... I would stay down the street at the Hampton Inn. At least you'll get a god nights sleep in a comfortable bed... read more

Hilton Garden Inn Hobbs - "Sweet Potato Kettle Chips"... #not - Hotels Near Me - Hobbs, New Mexico

What a joke! I am a longtime Hilton customer but this facility falls WAY short. From housekeeping to the restaurant, they are short handed and it is obvious. The nightly charge is outrageous compared to local cities. WHY Hilton? If it cost this much, DELIVER !! I'm an honors member and this location is not to standards. read more

The front desk girls are awesome, especially Alison and Katie. They are always very friendly and helpful whenever I need something. They go above and beyond in customer service and I highly recommend staying at the HGI specifically because of them. read more

I have been staying at the Hilton for a couple of months and the staff is very friendly and accommodating. The hotel is always very clean and organized. I can safely say this is the best hotel in Hobbs. read more

I absolutely love this location. I've stayed here many times and often arrive really late at night. The front desk gets me to a room quickly and efficiently. I had to work one day and my family stayed in the room for the day. The staff went above and beyond to make sure they were comfortable and happy. It was more than we could have ever expected. Great people, great hotel. read more

If you plan on staying here, please make sure you take your belongings. I left my wedding ring on the counter in my room. Called the hotel and they don't have it. The GM didn't even bother calling me back and they said she would. I've been a Hilton member for 20 years and never experienced this kind of follow through or service. My point! People steal!!!!! read more