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    Hinnant Contracting Services

    5.0 (1 review)
    Open 6:00 am - 5:00 pm

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    9 months ago

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    America's Best Choice Omaha

    America's Best Choice Omaha

    (3 reviews)

    Millard, West Omaha

    They are refusing to return my $1000 that I put down to make my loan lower. There was never a…read moredeposit or down payment needed. The windows were never ordered. The revised quote was never signed. They tried to turn the free estimate into a $350 estimate but if I decide to buy windows from them, they will credit me $350. They even tried to say cancelation has to be within 72hrs. After I stated that I told the guy that measured the windows not even 24 hours later, not to submit the measurements, and he confirmed he wouldn't until I sorted out my concerns with the salesman and that conversation was via texts. The salesman then told me he would share this with the accounting department. I also asked him how any windows were ordered when he kept texting me, calling, etc, asking what he could do to help me finalize the order? 21 days and I have yet to be returned my $1000. It was 10 days ago when he said he would relay the new info to the accounting department and not a word since. He didnt even respond to my text today. I told him if needed, I will take them to small claims.

    the one star is solely based on product price. There are no other positives in dealing with "Best…read moreChoice" (ha). I had thirteen windows replaced today after many delays and excuses. When we finally had a "firm" date for installation, it was moved back 5 days and I was told to "hang a blanket on my windows" because we were required to remove all blinds before the install. For a thirteen window job, this company sent 2 guys who couldn't finish (a no brainer). Also, the installers covered the hard surfaces (like kitchen countertops) with clear plastic but did NOT cover either of the two beds. I have spent the past thirty minutes stripping beds and cleaning wooden shards off of bedding. I would NOT recommend.

    Quality Home Exteriors

    Quality Home Exteriors

    (7 reviews)

    West Omaha

    I just had Quality Home Exteriors put in some windows. The sales person took the time to explain…read moreto me the benefits of the window over other types/brands so that I felt informed as to what I was purchasing. They then worked hard to find a financing agreement that fit my budget. In the weeks leading up to the installation I received a phone call a week notifying me of any status changes in shipping from the vendor (There were none). QHE then worked with my schedule to find an installation date. The installers were awesome and worked fast! I was impressed how they cleaned up a few issues with the trim on the old windows. They also asked often if I had any questions during the process and when everything was done took the time to point out some of the specific differences between the old windows and the new replacements. It was a great experience overall and I will be looking to them for any future exterior projects.

    The window installation was great, Their installer, Gary was very professional and did an excellent…read morejob! Their CEO, Brian is a good person to talk to. He listens and he is truthful. BUT, we are very upset with their Program Director, William Lockhart, he is 100% LIAR. When he first came to our house, he was nice and acted like he's trustworthy. HE IS NOT. He gave us all the wrong information regarding the financial part of the deal. First, he quoted us a monthly payment, then it changed, then when we called GreenSky Financing, they made us look stupid. Second, the 5 month promotion, he said, we are not going to pay for anything until the windows were installed. The promotion will start on our 1st payment. Our loan was approved in January 2019, the windows were installed on April 2019. We started making payments on May 2019. In June 2019, we were told the promotion has ended. When I spoke with GreenSky Financing, everyone said, the promotion started in January 2019, when our loan was approved!!! How can the promotion run if the windows were not even installed. We were incurring interest rate even though the window is not yet installed!!! From the moment William Lockhart stepped into our, all I ever asked him was to be honest. Give us the exact monthly payments without any hidden agenda. Tell us exactly what to expect...he promised he will. HE IS LIAR! We never asked for freebies, or discount or special treatment, we only wanted him to tell us the truth. When he told us that our account with GreenSky was updated, and said that we can check it right away, we did...guess what, GreenSky Financing told us otherwise! When we decided to cancel the deal, William Lockhart had the nerve to threaten us with their Lawyers! Although we love our windows, because Gary did an awesome job, we 100% regret dealing with William Lockhart!!! This is my sad experience and I will tell everyone we know.

    Hinnant Contracting Services - contractors - Updated May 2026

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