I have never had a salesman be more willing to make sure I was completely happy with my experience…read morethan Andrew Montreuil. I recommend anyone to go directly to him! Alfonso (Fonz) was very elaborate with all of the paperwork, but also got it done in a very timely manner!

Andrew Montreuil and Shay in the Internet Department took great care of me. I got a good deal on…read moremy trade and a great price for my new 2015 F-150. I drove 4 hours and they made sure that I did not drive that distance for nothing. If you are looking for a new Ford give them a chance. They were both ensuring I had everything I needed without being pushy.

Recently purchased a Rav4 from Walker Toyota after a bad experience at a different dealership in…read moretown. I gave the salesman Greg Credeur an idea of what I wanted and my price range. Within the same day he called me and said, "come look at this vehicle." I immediately went over and he put me in my vehicle in no time. He kept it in my price range and made sure that I had the absolute best warranties available. I am totally happy and would recommend you call him if you're looking for a new or used ride.

very shady parts center, basically over pricing on basic parts (like spark plugs...by 10.00…read moreeach...) and exaggerating repair costs and even ignoring warranty coverage on some covered components.. I own '92 Previa, 09 FJ, '13 prius and two '11 prius and I just understand their lack of loyalty... I have to shop at Toyota dealers online and have it shipped to me by mail, and still costs me less than driving into town to the local dealership 8 miles away ... simple greed and monopolist attitude... not to mention their slogan that "they will " when others wont.. I drove to Gonzales Texas to get a savings off MSRP...unbelievable!

We purchase a 2020 Kia Optima in Oct. 2022. This dealership epitomizes was Customer Service is from…read morethe day we bought this this car they have exceeded in Customer Service. Today was no exception I ran over something in the road 2 weeks ago but never really had any issues until yesterday. While driving on the interstate there was a flapping and scraping sound coming from underneath. I'm 66 years old so I couldn't look underneath. This morning I called Kia they told me to bring it in. I did they told me the skid plate was torn up. I couldn't afford to pay for it today. So made it so I could drive it. Changed the oil and rotated the tires. From the receptionist Brittany who took the call transferred me to Service who was busy and couldn't answer my call quickly. Brittany picked my call back up and explained I could hold, call back or Service could call me back. I decided I would just go to Kia. My point is Brittany did not leave me on Death hold. Service Department Nora took my car in they offered to Shuttle me anywhere but I stayed. Every single person who works at Kia were friendly polite went above and beyond to make me appreciated. If you ever want to see Team work in action, Outstanding Customer Service during and after the Sale then go to Walker Kia you won't be disappointed. Shout outs to Receptionist Brittany, Nora in Service, Cortez I Bria Sales Manager, Austin Cooper my Sales Person and everyone else who works there definitely know and understand true Customer Service!! Geaux Kia Walker Geaux!!

I ordered a trim part though online web site, got a broken pieces in the box, returned it, but no…read morerefund. They asked me to deal with UPS and their supplier to claim the broken part I received. I ordered my part to them, not UPS or their supplier. Be aware and don't waste your time and money with them.

Everyone is friendly and efficient, I go there for my oil changes. I always walk around and look at…read morethe automobiles they have on the lot while I wait. I've never had to wait longer than a hour.

Do not shop Vaugh Used Cars in Alexandria. Bought a used car, very seamless process, however the…read moreday I go to drive it off the lot the ac is not blowing cold. I tell the salesman and he says leave it with him. I leave it and the next day I get a text saying the ac is fixed. I drive it for about a month and the ac goes out again. I bring it in and after waiting an entire week to hear anything turns out I need a condenser coil. 2100 to fix it. I tell them, there was an issue before I left with it and I was told it was fixed, obviously not. Someone just put a charge on it and let me leave with it knowing something was wrong. On top of it, it was not even put into the system that anything was done at all. I have texts as proof yet they still refuse to service it for me. So everyone be aware of the shady place that is Vaugh "Value" Alexandria

This place is so slow, I asked for an oil changed came out to be 700. Didn't come and check on us…read moreonce. They added more things to it than I planned on coming in for. I waited for 6 hours.

The team at Walker provided great customer service. I was promptly greeted and the salesman was…read moreable to answer all questions I had. Thank you!

Sales Manager Cortez Lilly is Amazing he is Friendly, Warm, Infectious Smile, goes above and beyond…read morefor customers before the sale and after the sale. Our Salesman Austin Cooper is very friendly, knowledgeable he will look to help you get in a vehicle within your budget. I have followed them from Walker KIA to Walker BMW. Trust them implicitly won't buy a vehicle without their assistance! N so if you're in the market for a vehicle you need to see them!!' When I win the lottery I will buy a Beemer from them!! Seriously though go see them!!

first, i love my c43 amg , no doubt, and while i didnt purchase from them i chose them for service…read morebecause i heard they were honest. the car was under warranty at the time i would here a drip when i would turn the car off they said it was nothing. but when i kept hearing it i chose to get a second opinion but no warranty at this point and there was a problem. $5000 LATER i found myself extremely upset no loyalty to their brand. so be careful when taking your benz to them!!!!

This is my "go-to shop" for tire-related and inspection sticker services. I also get oil changes…read moreperiodically because of the speedy, competent results. I am such a repeat customer, because even if its just to have my tire pressure checked, there is always quick service with a smile. It might seem trite to say, but I've been a customer for so many years, I am treated like family, (in a good way!)

Very helpful and fast service, fair price, especially in comparison to the majority of shops…read morecurrently

BEWARE: My little brother, Josiah Jones just bought this…read morevehicle from Walker in Alexandria. It is his first vehicle straight out of High School. Well, the engine locked up after one month and Walker said they can't fix it or even purchase a new engine because engines are no longer available on the market. They told him "That is the chance he took when he bought a used vehicle." They offered him a 2018 Honda Ridgeline that has bald tires and is completely ragged out, for $24,000 dollars, but explained to him he still had to pay the $14,000 he owed on the busted vehicle. That is their definition of a deal. He's young and has been working hard every day of the week at Mart Co since he graduated. As tough as it is to be starting out these days he has to deal with this. Yes, he bought the car AS IS but he thought he could trust Walker Automotive. Well, in their words "That's the chance he took." What do y'all think? I hope the owner of Walker Automotive and the sales team are nice and comfortable in their soft beds tonight. I hope Waller Automotive goes bankrupt and closes forever!!!

Did right by coming through for a just out of high school kid who bought a used SUV that crapped…read morethe bed on him 31 days after purchase...back on my good list