I had a last-minute embroidery request for my daughter. She wanted to have initials placed on a…read moreweekend bag she was giving as a gift. Short on time she asked me to help. Uptown made it happen by her deadline. The Uptown embroidery shop-Louis, and his assistant (who sits at the front desk) , were very patient and helpful and came through! Bag looks great and recipient was happy. What was most surprising was that they seemed give me the same attentive service as their high volume clients. Most places do not want to do just one item, but Uptown understands that if you're happy with one item, that you're coming back for future orders, and I will be back. If you're in need of screen printing, embroidery or any type of promo swag, with a reasonable turnaround (they also have an eye for design), don't hesitate. They ship everywhere- including New York City Metro area.

I had a custom handkerchief embroidery job with artwork from a video game. Luis was amazing! Not…read moreonly was the finished product beautiful and exactly what I was looking for, but the entire process was so stress free. They sent a very reasonable quote, gave me design and layout options before starting the work, and delivered 2 weeks before I needed it. Absolutely amazing. Would definitely recommend and work with them again. Thank you!

I have been looking for an embroidery shop for the past few weeks and I couldn't get a hold of any…read more Until I went on google & searched "embroidery shops" which still didn't make anything easy. I say that because literally half of them were closed, numbers didn't work, address's weren't updated. It was pretty frustrating. I found out I needed to remove the stitching on the coat but then someone at the cleaners told me that if i did so, it would leave a big hole. So now I had to find somewhere that did patches. I called the Livingston embroidery shop and he told me he doesn't do them. He did point me out to Rockaway Embroidery Shop located in the mall by Jimmy jazz & Build a bear workshop on the 1st floor. Anyways I get to the place 30 minutes before they were closing. I asked to get the thing patched and replaced with my name and he said he'll be able to do it for me within the time frame of 30 minutes and it looked like the old stitching was never there. If your looking for a spot contact them.

Displeased with quality of workmanship. Brought two shirts to have a name and number embroidered on…read morethe front. One shirt turned out fine, but the number on the second looked awful. It was supposed to be the number 6, but the top half of the number was collapsed. When I complained, it fell on deaf ears. Woman admitted it didn't turn out correctly, and said "the machine does that sometimes." I then asked if they didn't have a "satisfaction guaranteed" policy and she laughed, saying, "no, we don't do that." This is not a legitimate embroidery business and should not be allowed to operate as one. It can be compared to the tee shirt shops on the boardwalk down the shore, where kids work ironing decals onto shirts.

Terrible service Got order wrong Screen print was smudged on 1/2 the order…read moreNever go there again

From the owner: Come in today to find your custom Embroidery and Custom T-shirt, DTG Printing, read more

I have been a repeat customer at this location for my business. I just dropped off an order of…read morehats, coats, and sweatshirts to be embroidered. I have had these same items embroidered in the past without issues. This time around they placed the logo and name on different sides of the various items. They never said that they would have to do this, and there was no communication from them what so ever. When I noticed that they misplaced the logo and name on my coats and brought them back to the store, the gentleman behind the counter who took my order said he had no notes on the order regarding placement, and that he could offer a refund for these misprints but had to go get his manager George. When George came, he stated that this is why he does not want to let people bring their own items in to be embroidered, because they are too picky. I am not being picky, i just expected uniformity. This was not an issue on previous orders, but now it was. George did not offer anything to resolve this for me. Being a repeat customer, and having just ordered 500 dollars of embroidery, I would have been happy with them simply crediting me for the items that were mis-embroidered, like the one gentleman offered to do. I was going to be ordering dozens of t-shirts from them for the warmer months, but i will no longer being using them. They were rude and acted like i created the problem, when they simply messed up. Everyone messes things up sometimes, but when you do you have to be accountable for it, and most businesses try to keep their clients happy. They do not communicate at all, and never even let you know when your order is ready for pickup, but they have no problem blasting your email with junk. I would not recommend them to anyone, especially a smaller company or individual. They do not care about their clients. If you are somebody that is looking for printing, marketing, or embroidery services, look elsewhere. You will be much happier, and you will get what you actually pay for. Zero stars.

Very professional and attentive service. George was great with a logo I was having imprinted on an…read moreitem. We weren't sure if the article could take the heat of the iron so I left him one of the items for a test run that was successful. We also had to rework my logo so it could fit and George offered great ideas and modified the logo so it would fit on the items and look it's best. Turnaround time was much faster than I expected and the price was a great value. Thanks George for making my daughters wedding Welcome bags look great!

I would give this place 6 stars if I could. The women who work there are great. They are so nice…read moreand welcoming. When it comes to sewing, they are great for advice and always interested in hearing about projects you're working on. I've shopped there on and off over the years, mostly for patterns that have long since been discontinued. The ones I have found have been great! Their fabric selection, though tends to be geared mostly towards quilting, really does offer a wider variety than one would think. Also, the man who fixes sewing machines is amazing. Such a nice person, and always willing to answer questions. His quick turnaround time was also surprising. He tuned up my machine (which hadn't been serviced in several years) and even left a note with it suggesting something that would make it run better. Big stores are great. But the quality of this store really reminds of how valuable small businesses really are. Stop in and take a look around. Talk to the friendly staff and see what they have to offer. You will not be disappointed.

I needed a military jacket embroidered name replaced. It was from a deceased friend of mine, and I…read morewanted my name put on the jacket and his name removed. The name had to be embroidered to match the style of the original name. I brought it to them, and they did it in the same day, for a very reasonable price. Excellent workmanship. I highly recommend them.

Sales associate was very rude, definitely came off as discriminatory. I walked in said hello she…read moreasked if I need help, she was noticeably busy. Around the 3rd ask I gave in a said I actually had a question. After asking my question the response came in as visibly annoyed. I was told she was too busy for my question and to come back without my dogs. I asked if there was a no dog policy she said no but I found the root of the unfriendly response. I left the business and definitely have no intention on supporting unkind people. Shame very cute store, but not worth the treatment.

Their staff is really helpful!! They also have a wonderful selection of yarns. I wouldn't go…read moreanywhere else for my knitting supplies.

Signed up for knitting lessons. When I got to my first lesson the instructor asked if anyone was…read moreleft handed and I said I was and the instructor told me that I had to learn right handed which was not working for me. If I had known this was going to be the case I would have never signed up. When I went back to return my unused yarn and complained they provided me with another name to call - I have already out $148 - no thank you very disappointed.

I know absolutely nothing about yarn or knitting. However, I needed to pick up a gift for a friend…read morewho is *very* much into it so I dropped by The Blue Purl while visiting Madison. I am very happy I did! The Blue Purl is a beautiful shop. It looks like you're hanging out in someone's beautiful den (who just happens to LOVE knitting with TONS of yarn on shelves). Here's the brilliant part: The Blue Purl has several preset kits you can buy as gifts. Each one includes all the yarn you will need with a card or paper inside with color photos showing you what the end product will look like. This was *perfect*! I wound up finding a set and it made for a super easy purchase. One more fun thing: the shop owners will also wind the yarn for you at no additional cost. This is probably old hat for knitters but for me this was a very cool thing to witness so I had some fun too! I highly recommend The Blue Purl if you need gifts for a knitter or need supplies for yourself.

great quality and price. Owner is always responsive and meets our need for the business…read more Honestly the shirts are so comfy, I wear'em sometimes when im not working. Having multiple custom printed shirts for cosntantly changing 20+ employees can be tough for small business financially. Theadmates makes it possible for us!

From the owner: Get the Custom Prints You Want, When You Want Them. No…read moreminimums, fast turnaround, and exceptional quality. We specialize in premium tees and apparel, printed with cutting-edge DTG technology for vibrant, lasting results. Need it fast? Our high-speed production and shipping ensure your order meets even the tightest deadlines.

Stephanie at the front desk was so helpful and friendly! i've been looking for this yarn and was…read moreworried about getting it because i'm a fairly new knitter, but she walked me through the whole process and now it's being shipped to my place. thank you so much!

From the owner: At Knit, Knot & Natter we pride ourselves as being friendly and helpful to our consumers. We have…read moresamples of knitted, crocheted and painted items to show what you can do with our products. We will always offer assistance and knowledge as needed. Unlike a large big box store, we always have employees to answer questions. Also, we try to have a product line in everyone’s budget.

Just like the name says, this company is a "class act". I had about 4 dozen hoodies made for my…read moreDaughter's Bat-Mitzvah, and the work that was done BEYOND exceeded my expectation. GREAT pricing, AMAZING quality, these hoodies literally MADE my Daughter's event. Thank you so much to Kathy, Jared, and the entire staff at CLASS ACT for a fantastic experience! Jason O.

My daughter plays on an Little League team and grew quite a bit since measuring for uniforms. Kathy…read morebasically said you're out-of-luck when attempting to exchange pants. Got several different stories about getting a different size and made no effort to assist. She will be wearing a non-matching pair of pants from Amazon this season. "Class Act" - that's a good one.