It's a good place but I wouldn't call it a 5 star hotel by any stretch of the imagination. The…read morefood is really good (at a 5 star price for sure) but the property itself looks pretty rugged. Definately needs a face lift. The service is really good though and that matters a lot. Just hire a landscaper please and replace the super old pool.

Comfortable, quiet and peaceful hotel with terrific Cuisine…read more We spent three nights here in September. We enjoyed it a lot and would definitely go back. Don't be put off by the approach to the hotel (they seem to be touchy about not calling it an "auberge" even though that is in its name). The suburban neighborhood surrounds the hotel and it's hard to imagine what it will be like inside as you pull into a small driveway with an unassuming entrance where the signage is a bit downscale. But once you are inside, it's another story. You can get a room in the main house or a room in the cottages. We stayed in the cottages and are glad we did - they are more private, and have a patio to sit outside and read and have a drink. They are also a bit bigger. We had a small suite. There was even an espresso machine in the room. The bathrooms are excellent and modern and spacious. The linens are high quality and feel good to the touch. Some of the rooms have a Provençal theme - ask for one of those if you want that. The staff is terrific. They are very friendly and service-oriented. They will help you plan your day if you ask. They are multi lingual. They will attend to special requests or needs. The restaurant is outstanding and is the highlight of the experience. The chef is an artist. I think his name is Mr. Boucher. We took the gastronomic package for two of the nights and are glad we did. It is first class cuisine and service in a beautiful dining room that is comfortable and warm, but elegant. The staff here were plentiful in number and very obliging and attentive. The chef prepares excellent modern cuisine, and the choices are limited - which we liked since they were great choices and the chef puts a lot into each course. Between courses they offer a cheese tray with thirty five cheeses, many local ones. It's all part of a prix-fixe which is decently priced for the level of the cuisine. The spa is not much to get excited about, especially if you've been to nice spas. It feels very dated and worn around the edges. They say they will be doing some renovations soon. Until then, you'll have an indoor pool and a jacuzzi, some dim lights and a shower with a fancy name (chromotherapy) that weirdly changes colors and irritatingly shuts off every 20 seconds. And there is no relaxation room, or tea served, or soft music. The outdoor pool area is very nice, though the season is short. The grounds are pleasant and well-planted. The nice thing about this place is that it is family-owned, not a corporate venue. Actually there are three couples who own it and they all seem to work there including the chef. So you won't have the feeling of a high-powered spa hotel, but more of a personal and intimate experience that feels very authentic.

Nice hotel, very clean and well decorated with eccentric paintings. No elevator, but the manager…read moregrabbed one of our suitcases and carried it up the steps to our room. The room is well appointed, quiet and air conditioned. Toilet is in a separate room. Room safe in closet. This is located a short walk from restaurants and attractions, and the train/bus terminal that are just outside the gate. Turn right out the front door to discover many restaurants and quiet streets to hang and sip wine like the French. TIP: the bus terminal is just to the left of the train station and is poorly marked. Buses, however, are brand new. We opted for breakfast downstairs which was well worth 10€. Pastries are made fresh each morning. The manager was quite friendly and very helpful. We loved the place.

Room on the small side. Bathroom is tiny. The decor needed a refresh 5 years ago. My biggest…read morecomplaint was the mattress- extremely firm, too firm for me, but worse it had some lumps. We checked out a day early. On the plus side, the staff was very friendly and helpful.

Very convenient location with adjacent parking, easy walk to all inner tourist attraction and…read morerestaurants. Rooms are on smaller side but comfortable, bathrooms are small Nice breakfast/ restaurant with patio area, the breakfast was good , however we did not eat dinner there , cannot comment of others food offering. Does have a bar for evening drinks.

Have been here for close to 3 weeks now...not by choice but by work taking far longer than…read moreexpected... But the proprietors have made our stay here the best it could be under these circumstances. The chef (and owner) makes an effort every night to keep the meals varied with a home-spun feel and not like "hotel fare"... They have taken wonderful care of us and made us feel at home.

My first visit to this hotel (our regular one in centre of Nimes was fully booked). Reasonably…read morepriced for good sized and newly decorated light and airy bedrooms - some money spent here and all looks fresh. Bathrooms are rather nasty, but proprietor insists these are all fairly new too. Dark brown and dark turquoise colour scheme is a terrible mistake. Excellent, well-presented and sensibly priced food in the restaurant, with friendly waiters. I'd stay here again.

We were delighted to spend 4 nights in this hotel a few months ago and just loved it. The location…read moreis wonderful - in the heart of the beautiful town of Roussillon. Our room (Eglantine) was lovely, the terrace view was spectacular, and the accommodations were excellent. The breakfast was simple but lovely and we enjoyed the ease of eating downstairs in the morning. Except for the lack of a stand-up shower (hose in tub that has to be held), the experience was excellent. We would stay there again.

Just stayed here for three nights in last week. Gorgeous little hotel. The receptionist was so nice…read morethat he didn't leave until we arrived (1 am, though the reception is usually closed at 11 pm). Our rooms are very clean and comfortable. All the staff can speak English and are very friendly.

We booked one night at this hotel through Expedia. Drove from Paris to Avignon for 9 hrs and…read moreinformed the hotel weeks before our arrival that we will be checking in late. No reply until the night of our check in at 10:45 pm! We arrived at 8 pm and the door was locked and we weren't given a code to enter. We had to find another hotel in the middle of the night and in the rain. This hotel which we already paid for refused to refund us a cent! Do we recommend this hotel? Abso-fucking-NOT!!!!

We spent the first and last nights of our bike tour here and it was pretty nice. It's a very small…read morehotel, really more of a B&B, owned by a husband and wife team who were very nice and accommodating. The three of us shared a room with two double beds, which was a little tight, but OK. Their WiFi is the kind you have to log on through a browser so you have to renew your connection all the time which is pretty annoying, and our bathroom had a weird shower design that made the already small shower even more awkward. But those were really only my two major complaints. The upsides were that it was clean and comfortable, really close to the train station, served a nice continental breakfast and the owners were really very friendly and helpful. In the overall scheme of things, I'd have to say I'm a fan! STEPH JUDGEMENT: Charming with great service and location, but has its quirks.

Four star property, three star experience…read more Not a bad property but strange, lots of issues requiring you to advocate for yourself- in French. Nice, modern, clean hotel just outside the walls of Avignon. Nice pool. Comfortable bed. Some rooms have fantastic bathrooms with bathtubs fit for a soak. A short walk to the main strip in Avignon. That being said, this place is a hot mess. Wifi: yes, its free- but its one of those wifis that never actually allows you to connect to the internet. None of my 3 devices could connect to the internet even after the extremely painful login process. The wifi repeatedly was dropped. I finally gave up. Ridiculously loud disco party: When I checked in, there was a summer party for locals- a paid event that closed the pool off to guests for the entire day/night and simultaneously filled the entire hotel and my room with painfully loud ( too loud to watch tv) and pulsing disco music while the locals cavorted with lights and projections in the pool area. After 7 hours, i called the front desk: The phone was broken in my room. So after complaining about the music, And having to go to the front desk and scream above the music, i had to repack my bags and move rooms. They were nice and helpful about this. But it sucked. I slept well in a much smaller room off the pool- no problems. Breakfast: awesome buffet. Breakfast was not included in my rate, but since NO ONE even spoke to me during my long meal, I just gave up and did not get charged. Housekeeping: guess what! No one made up my room while I was out romping for the day, but they did greet me by name when I reentered the hotel. Not a bad property but strange, lots of issues requiring you to advocate for yourself- in French.

Under circumstances we are staying in Novotel for couple days. Nice hotel, room very clean and…read moremodern look. A lot of natural light and tub with shower. Pillows are very uncomfortable and it's hard to have a good night sleep using existing one. Hotel food is not good and stay away. The are so many great choices near by. P.S. The more we stay in Southern France and enjoy excellent food choices, the more we realize how bad was the food and restaurant service in Novotel.

We were on a 3 day bike ride through Provence and we definitely mixed in great food & drink. This…read morehotel was pre-chosen by the biking company my amazing fiancé chose. Beautiful hotel and the rooms are adorable - we were so glad we had a ground floor room! overlooked the courtyard and within 30 paces to the great pool - great water temps. Try and time your stay for the Wednesday outdoor market - this was one of the best we had ever seen! hotel Gounod is perfectly situated in the heart of it. Such friendly and multi lingual staff. The breakfast was beautifully appointed with fresh yogurt, cheeses, jams and honey and bread. How much more can I eat?! apparently a LOT. The room we had was smartly decorated too - loved the brown/white color scheme. What a gem - don't miss this one!

Great hotel, right across from the attractions of St. Remy…read more The hotel has interesting religious themed decor, with statues of Mary and Jesus throughout and even in the rooms. The room itself is actually spacious compared to all the other places I have visited in France. There is plenty of room to maneuver around the bed. The room is very clean, as is the bathroom with a rain shower head. There are bathrobes and dispensers for soap. There is a computer in the lobby with Internet access. The wifi was spotty and difficult to connect to from the room. But once the connection was established in the lobby, my phone didn't lose it. The breakfast is pretty standard but good, with lots of fresh fruit, bread, cheese, cereal and fresh squeeze OJ. I would recommend Hotel Gounod.