Pretty positive experiences here! I love how clean it is and how many options and varieties of things this location has to offer! Everyone is super friendly and helpful. It's a real treat to even be in the store. read more

The best place to buy art supplies and home decor. Prices are always great and so are the people. Don't believe the people who are bad customers and have a problem because of their own stupidity and try to then blame the employees. The employees are well trained, courteous and helpful. And listen, there is no bar code system in place at any Hobby Lobby, ok? The cashiers are doing things the best they can with the system they have in place, so if you can't wait 10 or 15 minutes in line to check out, then maybe order online and have it delivered. God forbid you should be a few minutes late for your Over 50 Yoga Class. read more

BEWARE of this store's framing department!!! I took a cross stitch piece that I made for my grand baby to have it framed in the Carrollton store. When I picked up the piece, it had a brown stain on the white fabric inside the frame!! It was not on the art work when I left it there. No one bothered to tell me what happened. The manager of the store offered to take it to his dry cleaners to have them remove the stain, but they were not able to get it out. When I brought the piece home with me to try and clean it myself, I discovered that someone had used white paint to try and cover the stain!! I remade the cross stitch and I kept up with the amount of time that it took...FORTY hours... all because someone was careless with a handmade heirloom! read more

If you are a DIY, artistic, super creative, self-proclaimed interior designer/fashionista/jeweler looking for supplies for your next project this is where you need to go! I have dabbled in many areas of the creative arts and have been to many chains like Michael's, AC Moore, Walmart and few mom & pop hobby shops. However, I have never experienced such an expansive well organized collection of supplies like I have here. Everything is super easy to find and when you find what you are looking for the options are pretty much limitless. Not to mention, their prices are EXTREMELY affordable! I went in the other day for some jewelry pieces for some new products I am working on. I went in with a spending limit, so I knew I was not going to be able to explore freely, BUT when I got to the register my cashier was gracious enough to let me know what brands were on sale for 50% off. Not only that she continued to let me know that if there was jewelry that I wanted that was not on sale they would be on sale next week. I honestly do not know about you but I love to save money so I basically heard, "CHA-CHING". I walked out with twice as much and still remained in my budget. I will most certainly be back for ALL my supplies from here on out. Sorry Michael's read more

They are constantly low on stock and take a long time to refill - this is understandable, except it's the only supply store in town for a college town with an art school! On top of that, half the employees are rude. The ladies in fabric are always the sweetest, but the cashiers and managers seem to just not ever want to give you the time of day. I had found two brush packs that were the EXACT same pack, but were marked 3.99 and 4.99 respectively. The 3.99 one had several brushes that the bristles were all broken and skewed on, and generally seemed in poor upkeep - obviously, I didn't want to purchase this lower quality item, but if they are the exact same, shouldn't I get the brushes that have clearly been taken care of for the same price? NOPE. Manager lady brusquely tells me that it must have been raised in price and that there isn't anything she can do. Asks if I still want both of them and when I say no, tosses them away! I SAID I DIDN'T WANT BOTH, NOT THAT I DIDN'T WANT ANY. I need that for class!! It's ONE DOLLAR. Did you really need to be so cold and give poor customer service over one dollar? That just isn't right. It's the stores error if they couldn't maintain their paint brushes to proper standards, or update prices - if you update them for one, update them for all!! Don't pick and choose!!! I already disliked coming here, now I'm just set on taking my business to Michael's in Douglasville. I don't mind the drive to avoid rude people like that who clearly don't care about their customers. And I'll make sure all my classmates who need art supplies come with me - after all, most of them are freshmen without cars and I drive them! Note: would have given a one star review since it's the lowest possible. Second star is simply for the lovely ladies in the sewing section who answered my questions quickly, kindly, and were just all around very sweet, as well as the lovely girl who helped me find a necklace chain and clasp. Apparently the manager needs to take lessons from the people who work her floor. read more

Love all the products but the cashier's should be trained better. Takes way too long to check out with only 8 items. 5 to 10 minutes in line then another 5 to check out is ridiculous. read more