Heirloom Roofing and Restorations, LLC came out to my house to give me an estimate for a new roof…read more I liked what we discussed and the estimate was comparable to other companies. We agreed on a start date, a Friday. As the day approached, the forecast was for rain that day. I called the company and requested a start of one day earlier. They were able to accommodate me and the 6 man crew and the supplies showed up bright and early that morning. The house was draped in netting to catch the debris. Old roof off; new roof on. Done in one day, complete with cleanup and magnetic nail pick up. it's been one week now and I haven't found a single stray nail. I recommend Heirloom Roofing and Restorations, LLC for you roofing needs. I would use them again (hopefully not for 20-25 years). Milton Sander, Old East Dallas.

Didn't finish the job! They said they would come back and finish but never did. Poor finish…read morequality. I will not ever recommend for anything.

Very polite, professional and no nonsense contractors. They go above and beyond. Johnathan is very…read moredetailed oriented. Thank you guys.

I am a very satisfied customer. All of my needs were taken care of without question. From start to…read morefinish and at a great price! On my aunts house in Plano the roof and the roof on the storage shed. I would certainly recommend them to anyone. Thank you for the outstanding job.. I did all of this from California and when I returned to Plano, it was complete.

No estimate after 8 weeks. 2 crews here to measure and no estimare now not returnig callsread more

Scott was fair and thorough, saved me a lot of $$$. Would recommend him highly! Did a great job…read moregetting my AC back up and running. A+++

Scott McKinney is amazing! No matter when we call, holiday, weekend, anytime. Scott is always…read morereliable! This is the only A/C/ Heater person we will ever call on. Highly recommend!

Professional and dependable. Eric responded quickly and installed 13 screens the next day. Quality…read morework was greatly appreciated

Eric at Texans Solar Screens is awesome. He was prompt and did exactly what we asked him to do at a…read moreprice I thought fair and reasonable. We recommend this business whole heartedly.

Very happy with how our roof looks. It only took one day with all the workers they had, They laid…read moreout mats to help keep our yard clean and free of debris and nails. Rates were reasonable and customer service was great he took time to explain everything to us.

Had repairs done, they allege to come back and fix any issues. Called THREE times about roof still…read moreLEAKING. No one has come out to fix the leaks!! Don't honor previous work, even though I have a receipt stating they "guarantee" all work.

I called to have one of my mini-split systems worked on. The one I called about decided to work…read morebefore they got there so they noticed how loud my other unit was. They worked on it instead and made it too loud to even operate. I told them to just replace it. They found out that it is out of production and told me they would find out what the replacement would be. They said Gree always takes their time to get back with them, but it has now been over three weeks. I called them after a week and they said they were still waiting on Gree. Looks like they don't know what they're doing, nor do they care, since I haven't heard from them.

I had the AC repaired, which he did complete. But, the technician did a horrible job replacing the…read moreskirting that he took apart to assess and repair. i phoned the office to ask them to correct it and they never bothered to return my call. I also asked the technician about replacing the ducting system and he said he could not answer questions about that, only his supervisor could. No one took the time to connect with me about that either.

Our experience with Fossil Ridge Roofing & Construction LLC was extremely disappointing. From the…read morestart, communication and transparency were poor. The company managed insurance communications and often excluded us from approvals, denials, or documentation regarding what work was completed. After installation, the shingles were uneven and did not lay flat. When we raised concerns, they were largely ignored. No final walkthrough or inspection was conducted, and we were not provided itemized invoices or clear documentation. An independent inspection confirmed multiple defects, including improperly installed components requiring further repairs. Repairs attempted by Fossil Ridge were unclear, unsupervised, and undocumented. Payment was repeatedly requested despite unresolved issues. We had to hire another contractor to correct these defects. Based on our experience, future customers should be extremely cautious, manage insurance claims directly, request thorough documentation, and ensure inspections and walkthroughs are completed before making final payments. The lack of quality control, transparency, and accountability made this a costly and stressful experience

Extremely unprofessional experience. The actual owner of the business was insulting, specifically…read moretargeting my background as a disabled veteran and my current personal situation. They failed to perform the task they were hired for, instead wasting two hours of an assessor's time and then threatening to charge me for it. If you value respect and basic professionalism, look elsewhere. I have documented proof of their behavior for anyone who wants to see it.