Have rent a Ducati 696 for a two-days roadtrip in Sicilia (Parco delle Madonie) ; the motorbike was…read morefunctionnal, and the guy from the agency was very nice. Ducati 696 louée pour 2 jours pour mener un roadtrip dans le Parc de Madonie. La moto était fonctionnelle, et notre interlocuteur à l'agence était très sympathique. Dommage qu'il n'y ait qu'une Ducati 696. A quand une Ducati Multistrada, mieux adaptée aux routes locales ?

Here's the thing. This place is a trap. We rented a car and as soon as my husband got the keys the…read moreplace closed. The car itself was clean in the inside. We got it with no gas. As soon as we left the parking spot and got up the road the low tire pressure light came on. We stopped and put air in the tires, no big deal. We got to the beach and when we returned to the vehicle the tire was completely flat. My husband put on the spare tire and then we inspected the tire that was on the car. There was damage to the tire that we didn't cause. However, we understood that since we didn't inspect the car before we left. That's why we paid for insurance, right? The rental shop was closed by the time we got back to the hotel so first thing the next morning we took the car back to inform the man who rented us the car that there was a flat tire. He immediately began to verbally attack my husband screaming at him in the street. My husband tried to calmly explain what happened and the guy, literally in the middle of the street, screamed at him that we destroyed the tire and that my husband was lying. He then told us that even though we paid for the insurance it didn't cover the tires and we would need to pay. He charged my husband another 70€. We paid it and he continued to verbally assault my husband in front of me and our 5 year old daughter. Here's the thing. We understand that we should have inspected the car before we left. However, had we hit something we would have said he hit something BECAUSE WE HAD PAID FOR INSURANCE. At the end of the day, this place is unprofessional, disrespectful and not worth your money. The man who runs the office is a thief. Rent a car from the airport, take a taxi or a bus, but a train ticket. Do anything, but don't rent a car or scooter from this place.

Except for the high price they were great. We picked up a Fiat Panda - small and great for…read morenavigating tiny roads but still somehow comfortable for two 300# people and suitcases. They picked us up one one end and collected the car in Siracusa and dropped us at the bus station.

There are four or five different ways to get from Palermo's airport to downtown Palermo including a…read morehired taxi (€70), a negotiated taxi (€40), train (not sure how much), the shared taxi (€7) and the bus (€6). The bus departs PMO airport every 30 minutes at the top and bottom of the hour, so if your timing works out right, this could be the way for you to go. Amazingly, the bus left on time and was a smooth and comfortable 35 minutes through traffic to get to our stop. The seats worked fine, there was a USB slot to charge my phone charger and the seat was decently comfortable for six foot tall American. Definitely would recommend this method of travel. [Review 12818 overall, 132 of 2020.]

Lousy customer service There were 2 agents one was…read moreunoccupied but offered no service . I would take my business elsewhere.The other was just as non responsive seem like just a waste of time .

Nous avions réservé via Opodo Prime une voiture chez Sicily by Car à l'aéroport de Palerme (12 au…read more24 août). - Présents à l'heure le jour J avec tous les documents, mais uniquement cartes de débit (leurs propres conditions indiquent qu'elles sont acceptées à Palerme avec dépôt via virement). - L'agent refuse la remise du véhicule, prétextant obligation carte de crédit. - Nous revenons le lendemain avec la preuve officielle de leurs conditions et la possibilité de faire un virement immédiat de la caution. - Ils refusent en prétextant que la réservation est annulée après 2h... alors que nous étions venus à l'heure la veille et que le refus venait d'eux. Résultat : 500 € de réservation perdus, obligés de louer en urgence chez Avis Budget pour 900 € supplémentaires. Coût total de l'arnaque : 1 400 €. Touristes, fuyez cette société : mauvaise foi, conditions non respectées, aucun geste commercial. #SicilyByCar #Arnaque #LocationVoiture #Sicile #PalermoAirport #CarRentalScam

We rented a car at Thrifty car rental through rentalcars.com online. We picked it up in Parlemo at…read morethe airport. No one was there when we returned the car in the morning and we left the keys as we were told to do. Three weeks later we received a charge for $460 for damage to the bumper of the car. There was no damage when we left the car!!!! Talking and writing Thrifty and rentalcars.com did no good. Thankfully, our credit card company believed us. I would NOT recommend either of these companies. DO NOT USE!!!