I was hoping to find a place for my mother that she would have independence and be with people that…read morewere good people, however I should've stuck with my gut feeling. I was led on that this would be the only facility that would be available for my mother because she does not have a retirement. She only has social security and this was the only facility I knew of. I heard The sports animal do remotes from here and thought it would be good. My wife and I toured the facility and were told that it would not be over$750 for my mother to live there. We questioned it multiple times really this is all for room and meal plan. We were told it was an apartment and my mother would be able to keep her vehicle and come and go as she wished. Angela Howard threw in on the third meeting after paperwork is done that there is a required vendor fee. That her monthly would be over $1000. I can't stand lying by omission, but as long as the sales tactics work, why change it. My gut feeling was this could be a very bad thing, but I have to what's in the best interest. We get her moved in and the lady across the hall his quarantined for bed bugs. When we moved my mother in she had to quarantine for a new member because of Covid-19. Not a problem, other than they wouldn't let her leave because they made us understand that this was their policy. I ensured that everyone in our family, especially the over 55 had their vaccine and boosters. We followed every rule and my mother ended up with Covid-19. They locked the entire place down because there was multiple cases. (2). I was mad because she was in her room and not communicating with anyone except her med techs. She ends up with Covid-19. They said we had to have given her it because they rooms were isolated. I thought what what what?!?!? They have separate hvac units. They units open into a communal hallway and There is gap in the door to the main hall. This room is not isolated. The CDC had removed contact tracing at this point but I firmly believe that Yvette (the person in charge of medical) goes to her room tells her she has Covid-19 a week after they did the test. So before I could inform my mother not to let them call anyone she allowed her to call my aunt and she hounded her about her being over the Covid-19 after her 2 weeks of quarantine that she received from her grandson's funeral. Because of this my aunt refuses to visit my mother and my plan of her being able to see family and friends is out the window. So at this point my mother is quarantined for 4 weeks after moving in January 24. Not once did I hear from the facility at all. The pattern of how they care for residents is starting to show. When she was finally off of quarantine and a second lock down we are at 6 weeks of isolation for the elderly. I finally was able to take her to the store and to dinner. Angela said we would be able to come and go because this is her apartment and she can be out as late as she wants or leave as early as she wants. On this night I picked her up about 6pm took her to dinner and Walmart and had her back at 8:50. I try to respect my mother does not stay out late or up too late. We have to ring the bell. The med tech could see us at the door and that we were pounding on it. I tried calling on my cell phone and we kept ringing the bell. It has happened multiple times and I get the same run around that the phone system is messed up. When my mother had been quarantined for the 3rd time because, as I was told we just observe and make up what we want to ensure the facility is safe. The mental health and stability is left to people that are only for federal money. They also do not hold their end up on the lease agreement but DEMANDS residents adhere to the lease agreement. That is however only when it will be beneficial to John the owner. I'm hoping this will help others needing a place for mom and dad but can't afford a traditional assisted living. There is actually multiple facilities in the metroplex for families that need support.

By far the best assisted living facility in okc! I feel like the residents here are well attended…read moreto and the staff is very friendly and helpful. All of the residents I've met seem very happy here. They have many activities and opportunities to go out and shop or even enjoy the sites of okc. I travel to multiple facilities and this has to be my favorite so far.

I really enjoy working at Sommerset Neighborhood. My co-workers are awesome and I love our…read moreresidents. We are under new ownership and many updates to the grounds and community in general are underway, making our residents,we, employees and many family members very happy.

Our Mom has been a resident for a short time but I'm very impressed by the cleanliness and pleasant…read moreattitude of the staff I have in contact with .

I wish my mother was able to stay at Crystal Place longer. It was a breath of fresh air in the…read moredifficult world of elder care.

My mother in law was at this assisted living for almost 2 years. The staff never kept my husband…read more(POA) informed of her health. He would ask and get the run-around "Oh, her nurse isn't available right now". Two days after my mother in law died (at the facility) my husband came to get some of her belongings. Within the first 5 mins of him being there the DON Joy came to my husband with a bill from the pharmacy (not related companies) and informed him that he needs to take care of this now. In my point of view this was very unprofessional. They also told my mother in law there would be transportation to doctor appointments but that was never provided to her (she had to call a cab). The staff was taking her bank card and going to the ATM (over $800 withdrawn from her account in one month). Please think twice about putting your loved one in that assisted living.

0/5 DO NOT RECOMMEND This company cares nothing about…read morepatients or family. Case worker was absolutely useless. Was advised by their nurses to take my relative to ER and drop him off and make sure he had no way back into his home! They made us feel like we were a bother to them when they were supposed to be there to help and care. Worst experience ever when you are needing help. All they were good for was prescribing and delivering medications. DO NOT USE THIS COMPANY!!!!

Our family can not say enough good things about Oklahoma Hospice Care's support and care for our…read morefamily member's last days. They were respectful, loving, vigilant, and offered us the greatly needed spiritual support and atmosphere that we needed while most exhausted and grieving. They were so kind and unselfishly served our family, when we needed it most. I don't know how we could have made it through without them.Chaplain Randy Weaver kept watch for hours, and taught us to see how our loved one was hearing everything, and still giving subtle clues that they wanted to respond back, but couldn't do much more..They provided peaceful music, pain management, prayers, and more.It was an honor to have them with us.

My husband phone charger & shoes were lost the first day. I couldn't contact my husband because…read morethey WILL NOT answer their phones. This is the second day I have tried to call them. I am calling every 30 mins & still no answer. I am about two hrs away. Who do I need to call besides the nursing home number to check on my husband?

My mom is a resident at Meadowlakes Estates. She is in hospice care. The Director Antoine is an…read moreoutstanding administrator. He has improved the facility from top to bottom. The remodeling provides an inviting welcome to all visitors. The resident rooms are much improved from the previous director. The nursing and support staff with one exception works to provide the best care possible for my mom and her suite-mate. She has been at Meadowlakes Estates since 2018. They respond to request and are very attentive to her needs. The attitude of the staff is positive with a can do spirit. There is no perfect senior care facility, but this staff that cares for my mother strives to reach the goal of excellence. My 95 year old mother is pleased with her care except they don't always season the food the way she did when she was preparing our meals.