Everything was top notch. The place, the stuff and the…read moreservice. My best hair cut and colour ever. And I tried a lot all over the globe. And it's really a kind of relaxing session. They are friendly guys with good sense of humor, I laughed a lot. 100% recomed them.

I was on vacation with my daughter and my little grandson just out soaking in some of this…read more beautiful Mexican culture and stumbled on this cute spa. Stones Hair & Spa. This spa has so much to offer. I got a well need deep tissue massage and it was the best one I've ever had. The fish foot therapy was also amazing . I lost their ybusiness card and couldn't remember the name of the spa. I had no idea of name of the street it was on but the service was so outstanding I had to do a little research to fine the name and tell the world how great this place is. The next time I'm in Cancun I will be going back to Stones Hair & Spa and definitely getting a facial. So if you can go there please do. I think you would love it too.

I came in for a simple haircut while in the resort. The staff were all accommodating and inviting…read more The spa was so relaxing and welcoming, even for a guy there for a hair cut. I regretted not taking advantage of the other services. They offer several massage and facial services as well as oils and aromas for purchase. I will give more options a try on the next visit.

We were staying at Hyatt Ziva Cancun for our wedding and the spa is part of our wedding package…read more This was my very first time at a spa and this place really set the bar high. From the time you walk in, your person stays with you to the end and see through your spa experience. We had Abraham as our guide and were there for hydrotherapy, which I have never done. We first were directed to some of the most luxurious locker rooms I've seen and change out into their provided bathrobes and slippers. We then walked down this beautiful walkway into the hydrotherapy area. We began our experience with the sauna, which included cucumbers on eyes with a cooling rag on your head. Then came a shower. They give you 4 options, all are private showers with closing doors. I chose the one with the cold water bucket (it's literally a bucket that you stand under and pull a chain). Then came the steam room for a little over 5 minutes, followed y the cold plunge! After that freezing experience comes the massage pool, where you sit in warm water and have water jets massage you lower back. Finally came the big pool. The pool itself is pretty huge in size and has a waterfall spout you can stand under, water jets massage platforms in the pool, and water jets for your lower bag. My personal favorite was the two spouts that are shooting out water at a higher pressure as this really helped massage my neck, shoulders, and chest. Overall, I give this experience a 11/10. I definitely recommend the hydrotherapy spa experience if you're staying in Hyatt Ziva Cancun.

Absolutely wonderful!!! This was perfect! Our resort had such a high fee for massages and spa…read moretreatments we thought all was lost. But finding this gem put Icing on our vacation! So affordable, clean, easy to book and everyone is friendly! We all left in bliss and happy to continue our vacation in the ultimate comfort. We might even go back before the trip is over! I would definitely recommend taking a trip to this full service spa!

Found this place in Yelp... So happy!! Great spot right in the lagoon, great customer service, and…read morecheck out my bomb "cat eye" nails!! A little pricey but we'll worth it

Pretty good - my masseuse did a great job working out all the kinks and knots especially in my…read moreshoulders and neck. I think the pressure she used could have been harder but oh well. I felt like a well oiled baby stepping out into the light after the massage was over with the angel harpsichords singing in the background. The price was fair: 900 pesos for a one hour full body massage which is a bit lower than the prices we saw for the massage stands along the beach. We had to make a last minute change to our reservation which they were very gracious in accommodating. I wasn't a fan of the door opening very often since it was only one door separating our room and the rest of the street (with me and my husband basically naked except for a thin sheet covering us) and there was a fair amount of overhearing conversations on the other side but I understand they are extremely popular. Definitely recommend booking in advance - I found their phone number on WhatsApp and made a reservation there without any problems whatsoever (ie no language barrier).

Just had a couples massage with Anna and Sara and was outstanding. Chose the mix therapy and was…read morevery glad we did. Had a little Swedish, Deep Tissue, Thai and foot massage all rolled into one. Will be coming back in the future.

Minerva was INCREDIBLE!! Got the revitalize package (80 min massage, 50 min wrap and 50 min facial)…read moreand I couldn't have asked for a better masseuse. She customized each experience for my needs and explained everything thoroughly through the process. Definitely request her! Bridgette and Luis also worked on my family and they were wonderful as well - nothing but rave reviews for Miiluma Spa!

I went allllll the way to Cancun for this and it was well worth it! I had my bachelorette party…read morecome to lay out on the beach and get massages. It was easy to book and the services were great. We had a group of five and we each got a 50 minute Swedish message. They only have four beds outside on the beachfront so one girl had to do it inside. I can't tell you how amazing it was to have a massage while listening to the waves! I could have stayed there all day! It was super relaxing! We are already trying to plan a trip back for next year!

As far as the prices, they are American prices. The massages are well worth the price. I had a…read moretotal of three massages and they were incredible. Ask for Cleo. I highly recommend getting a massage on the beach. The steam room and sauna you can take in before or after your service. The spa attendants are very prompt and helpful. I would not recommend a facial, there is a substantial amount of fragrance in the products, and there is no steam or extractions. It's not a natural type of fragrance you might find in Aesop or Aveda products. It smells more like candy. My rosacea came back with vengeance afterward. I got a pedicure, it was okay. Not worth $70. The massage therapists do all the treatments, massage, facial, and pedicure. This is not something I'm used to, especially for a spa environment. I prefer to see someone that has a speciality and mastered that specialty. There was a a lot of confidence with the massages but I could tell the different therapists I had were not "confident" in doing the other services.

The massage was very expensive but it's worth it! I'm giving this place only 4 stars because we…read moreweren't informed to come earlier to our appointment to enjoy the facility. The facility have Sauna, Jacuzzi and a very cute corner where you can have a sip of tea. We missed all these nice thing that they offer together in what we paid for. We came just on time for our 1 hour massage. It was very relaxing and everyone was soooo nice! Just FYI - make sure you go earlier so you can enjoy the facility

The spa at JW was incredible! The first day I started with a facial with Juan Carlos also with a…read moreneck massage...he was wonderful! Also, I had a chocolate detox scrub the next day with Juan and what an incredible experience! Felt very pampered and had no muscle aches. Thanks so much Juan! Kim Sanders

You must. And I mean you must seek out Juan Carlos from the spa. Last December I was at the JW…read moresitting at the pool with the absolute worst neck kink (Thanks to Spirit Airlines) and had been suffering for a few day's. I was approached by Juan Carlos for a free neck massages at the pool, so I took him up on it. He seriously worked it right out. I could have kissed him. So forward to October 2019 I see Juan Carlos around the pool with his massage chair giving free 10 minute massage. So I got the 10 minute massage and just melted. So I made an appointment for 4 p.m. that day for a full body massage overlooking the sea. Hands down best massage ever. He is firm yet gentle. Thoroughly worked me into heaven. When he was done I told him "why didn't I do this the first day I got here" He said majority of his clients say that. I will seek him out the moment I get to Cancun. The spa it's self in the hotel is stunning. Being on the club level you have total access to it as well as an indoor pool. Do yourself a huge favor and stay at JW Marriott while in Cancun. You won't regret it.

Cool spa here at the resort but a lot of services are not offered due to covid restrictions…read more The group that I was with had Spa access and we happened to be the only ones in the spa so t was cool. Staff is very nice, chill, and doesn't get on you on time unless they have other appointments show up. Venue is very modern, clean, relaxing and just overall beautiful. Overall great experience just wish other services hadn't closed down.

Based on another review here where someone was able to book this spa while staying at another hotel…read more- I reached out to the resort today to see if I could book a couples massage here even though we're staying at another resort. The concierge wrote me back saying no, it's exclusively for hotel guests. That's a bit absurd as you'd think they would want people to experience and book the resort in the future based on a memorable experience. I guess they are too exclusive for our business. Too bad.