I can't recommend this shop enough. The quality of their work is outstanding, my car looks back to…read morenew, and the attention to detail is second to none. What really sets this place apart, though, is the way they treat their customers. Mr. Garrett, the owner, truly goes above and beyond to make sure everything is done right and that you feel taken care of throughout the entire process. The pricing was very fair and transparent, with no surprises along the way. Communication was excellent from start to finish--I always knew what was happening with my car and when to expect updates. That level of honesty and care made the whole experience stress-free and reassuring. It's rare these days to find a business that combines high-quality craftsmanship, genuine customer service, and fair pricing, but Mr. Garrett and his team do exactly that. If you need auto body work done, this is the place to go. Huge thanks to Mr. Garrett and his crew--I highly recommend them to anyone!

Ron is very easy going and loves to help u find the part u need and if he don't have it he makes…read moresure he keeps it in stock. Definitely recommend him.

Experience? More like dealing with Family. I have been treated so well. Coming from NJ, so very…read moredifferent, my particular Salesman, Gary Cox, was more than I could have ever expected. I have been here little over 6 years and have purchased two cars for me, and two cars for my daughter. Every time, treated like I was the only guy in the showroom. So very pleased with this last purchase. Don't worry yourself. If you are thinking a new or used car, Go NOW, See Gary Cox, can't miss him, tallest guy in the showroom and he will treat you like family. Promise. True words, Jim Whittaker

Best Ford dealership in the area! Great selection of new and pre-owned vehicles on the lot, ready…read moreto be sold. Special vehicle orders taken daily. Nice sell team, no pressure and will answer all your questions. Service is outstanding! Call ahead, set-up an appointment anytime. Vehicles can be dropped off for next day servicing. The parts department is run by experience staff and will assist you with a smile. Food vending machines, water and coffee is available on the premises. The waiting room, not much to say here, I've been coming to this dealership for 9 years and not much has changed. The property is neat and clean with plenty of parking. Bright lights illuminate the lot at night or extra security. Friendly staff and experienced technicians form the working team at Duncan.

Another mechanic in the area, slow walked me all day, tore the tires apart, and had the hubs all…read moreover the ground and then without a word, he left and never came back. When I called Parks Truck and Trailer Repair, he came to the truck right away and knocked it out in about an hour and had my truck on his way. And the cost blew my mind. These guys are super nice and know their business. I highly recommend them!!

Excellent and friendly service. Very knowledgeable and very reasonable. I have been going to them…read morefor years.

The #1 best choice if you have exhaust system issues. Saved me LOT'S of MONEY! Exhaust works…read moregreat! You lose if you don't go to Robert's Muffler and Repair. I will be a repeat customer.

I went to Mr. Roberts because several people recommended him. He ONLY does exhaust systems, which…read morewas what I needed. I am sure he is honest and hardworking. He looked at my car and told me I needed a gasket replaced on the exhaust system. He does not carry parts and he wanted me to drive around town, find the gasket I needed and then return. He could not tell me what size or type gasket I needed or where I might find one, EVEN THOUGH THIS IS ALL HE DOES! Do not waste your time with this man, go to United Muffler on Roanoke Street and let a professional fix you car. This man would be out of business in one month in most places.

Horrible experience with Land Rover of Roanoke service department. The mechanic failed to attach…read morefan shroud correctly which caused more damage to coolant system. I've politely called both Tom Sloan (Svc Mngr) and Bryan Vess (GM) to have a discussion and review the facts. Neither has demonstrated the professionalism to return my call. I can only conclude that this dealership should not be trusted to stand behind their work nor respond in a manner that one with integrity would expect.

Scott in Land Rover Service is amazingly knowledgeable. I can describe a wonky sound or symptom…read moreand he predicts with better than 90% accuracy what it needs and approx how much it will cost to fix. He consistently goes above and coordinating service appointments. He even had my car dropped off at the airport for me once.

Great customer service along with reasonable prices. I'm planning on going back for more stereo…read moreupgrades.

I needed a shop to install a touch screen receiver, backup camera, and tint the front windows on…read moremy son's Ford Escape. I reached out to Matt with Franklin County Customs and he said it was no problem to install the items I purchased. Matt was very professional, polite, and very informative about the installation. He provided me with several options of the tint and explained in detail the features. The stereo installation, backup camera, and window tint turned out perfect and looks like a factory install. I'm more than pleased with the outcome and highly recommend this shop. It's a 40 minute drive from Roanoke but well worth it. I will definitely be using this shop again! Thanks Matt! Your company did an outstanding job!!