I had been doing business with Bob (owner) for 15 years so when my pool liner needed replacement I…read morecontacted him to do the work. He had done the previous replacement and other work that was fine. The liner itself was under warranty so I had to order it through him. The liner came in in March of 2017. He started the replacement at the end of May. It was removed on June 1 or 2. I was told it would cost $1500. I was required to pay $1000 up front. He also claimed my well point (where the ground water is pumped out) was broken and need repair to the tune of another $1500. His employee dug and dug but could not find a problem. He wanted to start chopping up stamped concrete to find it. We said NO. The employee he hired (Julio) did all the work and was not paid so he came to me refusing to install the liner until I gave him $1200 to repair the vermiculite. It is now July and the liner has been out since June. The first written estimate was given to me June 26, 2017 was now for $1800 (was to include install, new face plate, return eyeballs, face plates, drain cover, vermiculite repair up to one bag, removal of old liner and tax, shipping and handling) plus the $1200 for bottom repair which shows included in the $1800. Only a bag and a half of vermiculite was used. The price had gone up $1500. It is now July 6 and still no one has showed up to drop the liner in. Additionally the vermiculite repairs are now damaged having sat out in the rain and sun. We have been told they would install several times but no one shows up. On July 6 I get an email saying it's too hot and he can't do it. He'll do it when it gets cooler. No idea when that would be. NOTE: I needed to put my house up for sale but couldn't due to the pool issue. My husband and I had had enough. He called a few other companies and got Wilmington Pools to schedule it for July 11. They showed up, dropped the liner (using the well point Bob said was broken) and started filling it that day. Bob came by and was confounded that the well point was fine. I had paid out $1000 to Bob and $1200 to Julio. I had to pay another $1550 ($350 of that was for vermiculite repair) to get my pool liner installed. Bob at Coastal Pools took $600 of my $1000 for well point repair that wasn't even broken and I only got back $400 of the $2200 I paid out for work that was NOT done. I did not get any of the $1200 back. Coastal Pools held my pool hostage to get more money out of me. Don't let this happen to you! DO NOT HIRE THIS COMPANY FOR ANYTHING related to a pool or spa!

Bob, the owner of this business was very proficient and professional when called on for last minute…read morepool emergencies. They showed up in a timely manner, was very friendly and helpful in resolving my pool issues. I'd highly recommend Coastal Pools and Spas for future endeavors.

Where to start with this guy?! Bruce is the WORST of the WORST. He was the one to come out and hook…read moreup our Solar Panels. He would give us a date and time to meet and my husband would take work off but Bruce was a no show every time. He's a flake. He wouldn't return any phone calls or texts. Most unprofessional person I have ever met. It took over 3 months to finally get him to come out and hook up. But don't worry he had an invoice same day ready to go. Left the yard covered in his trash and debris. When he didn't get his money that day he called demanding it. I believe he should get paid in...I don't know...3 months?! I regret ever having anything to do with this guy and I suggest you do too. Not worth the time or hassle. And who charges over $1000 an hour? This guy does.

This company did in HVAC system for me this week. Crew did an outstanding job. Nice clean…read moreinstallation. Fair price. Highly recommend.

I have used Wilmington Home Improvements since 2003. They are very professional, quick response…read moretime and they do quality work at a fair price! The confidence we have in their ability to deliver excellent results takes the stress out of renovating and remodeling our home. They just finished remodeling my kitchen and it looks great!! I have recommended them to many of my friends and family and they,too are very happy with the quality of service.I will continue to recommend them.

This Chris guy completely sucks and wasted my time! First off He missed our first Scheduled…read moreappointment and Then had a excuse that made no sense why he pulled a no call no show! It took another week just to get him here, then after that. I give him 2 weeks plus a third ( for holiday reasons and his busy schedule, pretty much benifit of dought) & to get my estimate out to me .He has a excuse each week on why nothing's been sent over ! Look I have had someone recently work on my house called Coco construction and they did a terrible job and scammed me out of 2 grand I have a entire siding and decking that needs another whole replacement. Wilmington home improvement where supposed to have my back and fix what happened he made me feel safe at first . But they have done nothing but play games and give me Excuses! I felt like I have been treated even worse then coco Construstruction treated me . So Can I just please find a truthful and upfront and dedicated company for once! Like Jesus what's so hard about caring for you're customers?! So don't believe the fake reviews they have posted guys . He sucks and on first appearance he looked to me like he was on some drugs even if half the time he did have a few intelligent remarks but just wait till YOU see for yourself if you choose! Overall Not a good pick if you're just a average hardworking person ! He's just trying to make himself look good with all the helping photos from big easy jobs due to the storm for big Businesses and rich people or people that at least live very comfortably! I can understand being busy but there's no excuse for this treatment. I know he has been receiving my messages because we both have iPhones it tells me. So listen people I'm not just a a up tight and ignorant person that's just pissed off , NO! because if he didn't want this job or to help us he should have just said that from the start not beat around the bush, so I can find someone else. I even asked him if he plans on wasting my time and is too busy for this job I will find someone else's I just need to know now... this was after waiting a week and half for a freaking estimate! That let me remind you the estimate wasn't that difficult I'm sure of it and he said he would help me with a statement on how the previous work done was not correct so I did really feel at first he was being a good person . His response to my question was - (Chris) " I would never waste you're time I am sorry" but look how far that got me ! Then every week after was "I'm busy I'm sorry I will get it out to u this evening " but every week & day nothing ! And if that's how he is about a damn estimate I would hate to see how he works ! nobody has time for a LIAR! I hope this review helps whomever is reading , because I strongly suggest you pick someone else, I don't ever post reviews about people but lately people keep screwing me over and this guy knew about that, the website claims to be 24/7 emergency service and they are honest and reliable . None of that is true tho and if it is true then it most certainly didn't include me on that type of treatment after patently waiting for weeks and being very respectful up until today!

Trying to reach them - came highly recommended for roofing by our neighbors - but can't get anyone…read moreto reply to phone calls and voice mails left. Are they still in business?

I highly recommend on time home solutions, they can out and did an upgrade on my bathroom and I…read morecould not be happier, they kept in contact with me through the whole process and were very professional no mess left behind at the end of the day. I will definitely be calling them back.

My experience with Roy G Biv couldn't have gone any better! From my initial conversation with…read moreMichael to the execution of the work everything was smooth, professional and super quick as we were on a time crunch to get the large parking lot striped. They also had very competitive pricing. We look forward to working with them again in the near future. Thanks, Brian Ager A Perfect Pressure Cleaning

I used Roy G. Biv to sealcoat and stripe my office parking lot in Wilmington. I was so pleased with…read morethe company's work that I used them again to do my office in Whiteville. They communicate well and did a good job.

Warning, never use this company!!! They We hired them to…read moreredo our bathroom. They installed broken tile in the shower, the shower pan was cracked in three places, the shower drain was not installed, the toilet ring was not installed, the vanity was not installed properly, they broke the mirror and plumbing was not installed correctly. They said it would take five days and after eight days we fired them.

We're having a sunroom added to our home and we're lucky to find Mike Evans. He helped us develop…read moreall of the plans needed for approval with our HOA and with all of the inspections needed. He keeps us apprised of the progress - which was great as we began the construction before moving in. Super nice guy. Honest. Responsive.

We used Venters' Construction for our roof in Rutherfordton, NC. Brent stopped by one day and…read morequoted less than the other contractors. He stopped by several times before the project began to explain the steps. He has great communication and never left us hanging. He also cared for our historic house, making sure the original moldings remained. He was there the entire time his crew was working, and after a huge roof project, I found only two nails in the entire yard. They left everything clean and tidy. After the hurricane, he was the first person to stop by to check on us and the roof.

Venters construction is only in for the money. Forget customer satisfaction…read more Venters tell you that you'll be paying $32.50 per hour. Then tell you that it will take approximately one day to complete. Then give you a contract to sign that says $32.50 per man hour. Then 3 guys show up. So you start off thinking it's going to take one day will cost 8 hours times $32 or $ 256. Surprise! It does take one day. But it takes 3 guys one day- ooops- that's $800.00! They talk about trucks and about sports and all kinds of stuff while actually charging ALMOST $100.00 per hour!! Wow- that's a lot of money to watch guys stand around and shoot the breeze. Venters left a pile of debris in the driveway of a rental home from Monday until Wednesday. The neighbors piled their debris on top in the driveway. Landscapers came by and piled their debris on top. Even though Vetners knew there was twice as much debris in the pile because they didn't haul it away in a timely manner- they thought it was perfectly fine to charge me to haul all the additional stuff. Then they were hired to clear out, clean up and make level a section of property and given a strict dollar amount not to exceed. They did not clear out, clean up and make level anything. Instead they tore out a huge section of overgrowth, destroyed some landscaping in the yard and left a huge mess. Then they wanted more money to finish. I paid then more money to finish but it still is not cleared out, cleaned up and level. Why? They need more money! They can't believe I thought it would look nice for the amount I paid! The owner of Venters told me that he knew it would not look the way we discussed because he wasn't using the proper equipment. But of course he didn't tell me this until AFTER he had billed me. I will never use this company again. They do a bad job then want more and more money to fix it. Stay away.