I was scheduled with a provider and called to see if there was a female provider that I could see…read moreinstead, so that I felt more comfortable. I was advised there was not a female provider that I could see. When I mentioned scheduling elsewhere with a female provider, I was advised that I could no longer see the provider I was scheduled with at this clinic, and would need to pay $200 for canceling my appointment that they made me cancel because I was uncomfortable. The receptionists are very rude and unprofessional. Once you mention going somewhere other than to their clinic, they treat you terrible. I would advise going LITERALLY anywhere else.

I've been treating exceptionally well by all staff. Dr. Jennisch is great at working with MDD. I've…read morebeen seeing him for well over 10 years. He's very kind & empathetic. I'd highly recommend their practice.

very poor communication skills, office experience was impersonal and processes were not explainedread more

I would never recommend this place to anyone suffering from anxiety and/or depression. The…read moresecretaries consistently record information wrong. They are incapable of properly billing insurances. When a problem with insurance occurred, Ames Therapy canceled all of my future appointments until I could pay the bill out of pocket. After attempting to verify my information over 10 times, they admitted that they did not have ANY of my insurance information entered correctly. When my insurance changed, again there was problems with my information being entered correctly (resulting in billing issues again). When my address changed, I informed them of this. Five months later I realized that they did not change my address, as my bills were being sent to my old address. I reccomend to anyone struggling with stress, anxiety, or depression to not resort to Ames Therapy. Attempting to get help from Ames Therapy is a struggle in itself. Sitting in an empty room is more helpful than attending Ames Therapy.