This place is a major RED FLAG
Firstly, if you're a person of colour DO NOT GO TO THIS PLACE, i'd advise you to take your money elsewhere, were you'll be treated with nothing but kindness! Secondly, the man who runs the place was and is generally rude his customer service skills are awful even when you call their store to ask a general question he's just passive aggressive.
I got my nails done a week a go and most of them had cracked. All i wanted was to get them fixed so I can go about my day so I called the shop to make them aware that i was going to come in and he asked me to send "evidence" on the IG or Facebook page and they'll get back to me. I did not get a response from them until 23.41pm that evening saying I can come in.
Went to the store this afternoon only for them to act like the conversation never happened. The girl that was there that did my nails originally on the Saturday yanked my hand and started inspecting it and they started talking in their language and smirking which I found quite rude. So I told her that "the guy" said to come in and get them fixed - instead of actually fixing the nails she just glued the cracked ends and said to come back in a week.
So i asked if i am coming back next week what are you going to do ? Because I left my house in hopes that i would get my nails fixed there and then and if that wasn't the case that should have been communicated when you requested "the evidence". I asked for my money back since the nails only lasted my 6 days rather than the usual 3wks before i'd need an infill - i was told NO refund i have to come back in a week and pay again to correct something that should have been done correctly in the first place!
AVOID THIS PLACE AT ALL COSTS. I HOPE THEY GET SHUT DOWN HONESTLY GIVEN ALL THE OTHER NEGATIVE REVIEWS ABOUT THE OWNER I AM SURPRISED THE BUSINESS IS STILL RUNNING. read more