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    Home Goods

    2.8 (5 reviews)
    Open 9:30 am - 9:30 pm
    Updated 2 months ago

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    Turner's Furniture

    Turner's Furniture

    3.5
    (14 reviews)
    4.6 mi

    Return policy for sofa. Let the buyer beware, read their…read morefine print before buying. Ask questions on definitions and costs to return in their 15 day window. Ask is this a stock item. Our attempt to return was quickly denied. Manager said no, then said exchange for other merchandise. But restocking fee is 20%. High delivery fees high disposal fee for old sofa. Reason for return attempt: Too soft and stitching on front edge of cushions cut off circulation. Firm on day one and really soft after a few days. Was most expensive sofa in store.

    Love the store. Selections are fantastic. The mattresses came today. Salesperson was fantastic…read moreknowledgeable. The only problem is the delivery process. I needed a specific time frame and that was because I was working. I received an estimate of 12:30 to 2:30 p.m. which was perfect because I could get home from work. I requested the last delivery. I started getting phone calls at work at 11:15ish asked again to be put on the last spot for delivery. I got a lot of negative responses from the delivery team. My salesperson followed up and called me around 2:00 p.m. and said that the delivery would take place at 2:15 p.m. which was perfect. When I arrived home they were putting my mattresses on the front door area. It's a good thing I showed up at 2:15 or I would have had to bring the mattress in by myself I think I'm the customer and I paid for this mattressand I had a specific time frame because of my work schedule. I think next time I will go to a store that can give me the delivery when I am able to be home. There was no flexibility.

    Home Furniture & Mattress

    Home Furniture & Mattress

    3.5
    (11 reviews)
    2.0 mi

    I very easily could have rated this business as a 5-Star. But, I will stick with the 4-star for…read morenow. I recently moved from Virginia to my home town of Warner Robins. I needed almost everything for my home. In the past, I just window shopped this business, but decided this time I would go inside and see exactly what I was missing. I was pleasantly surprised to find their furniture, beds and many other items for the home of good quality. Another impressive thing about this store was the owner/employee's. All were exceptional. They were very helpful and extremely courteous. The young lady who assisted me could not have been more pleasant. I was never pressured into buying anything . If you prefer, one on one attention, they will be more then happy to oblige. However, if you wanted to just look and not be hassled, they gladly will let you venture through the store, on your own, and look. Visit this business' showroom and then give your opinion. Thank you..

    Back in August of 2023 we purchased a two piece sofa set. We were told 4 to 6 weeks for delivery…read more We were only told it was available in brown only. Well as you can see from photo and beautiful dark blue is also available. You will notice there are no tags to identify the products source so that you can search on line for the best deal or quality of the product before purchase. If we had shopped on line we would have save $600 on each piece and had product in 2 to 4 weeks. Follow up calls resulted in "We will call you when its ready" Not until we pushed did we get a call saying it was being built the next day and would ship to us in a week. Customer service extremely lacking and the Guardsman Protection plan is a waste of money. over 600 complaints with the Grand Rapids location in 3 years. All rating where a one because they couldn't give them a "0". Save you money and shop else where.

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    Home Goods - furniture - Updated July 2026

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