had a time reserved for a cleaning today starting at 2-3 pm. I left work early to let them in. I…read moregot home at 1:45, and waited until 3 PM with no updates. No one showed up, no one called to let me know anything had changed. I called the office and was sent directly to voicemail. I left a message. The cleaner called me later to let me know her previous appointment was running over time, and the two appointments she had were scheduled too close together. At that point she told me she'd be arriving in 45 minutes. I waited nearly 2 hours before she finally called me back to tell me she'd have to cancel the appointment. This appointment was made in anticipation of company coming over and it's put me in a tight spot to get everything ready. Had I known this would happen when I booked, I would've changed the timing of my appointment or gone with another company. This gives me no room to adjust, and I left work early for nothing. The cleaner seemed nice enough over the phone. She was apologetic, but there seems to be an egregious lack of planning on the administrative end of this company. Be careful booking with them. I would think twice if you have any time sensitive cleaning needs. Edit: Never in my life have I been called so fast after leaving a review. I only wish it was a positive experience. The gentleman who called started by asking to explain what happened. After doing so, I was verbally berated for leaving an honest review of my experience. No apology, no accountability. He didn't seem at all interested in offering solutions to the situation. He did seem very interested in the fact that I DARED to leave a negative review. Avoid at all costs.

These folks are the biggest flakes ever. Rescheduled services twice for a move-in/move-out…read morecleaning. They confirmed the morning prior and was sent a text in the afternoon as I was signing my closing papers for the house cancelling since they did not have enough employees. Absolutely unprofessional and would not recommend...wish I didn't have to give one star.

I can't say enough good things about C2C. We've been using them to clean our house for about three…read moreyears now. They always do a thorough job. Their employees are screened, so I feel comfortable having them in my home cleaning when I'm not there. Great locally owned company!

I was very pleased with my experience. My parents decided at the eleventh hour that they wanted…read moretheir new house cleaned prior to moving in. Frank at C2C was able to work me into their schedule for the NEXT day and was very willing to accommodate my moms specific cleaning requests. She was very happy with the service. Overall- would highly recommend

Great service. These ladies work for perfection. Roxanne and Kiki work super hard and are true…read moreprofessionals

We got lucky and we're able to have Rise & Shine clean our house after we moved. They went above…read moreand beyond what we expected and made sure everything was spotless. The new residents are going to be so thrilled! We'll definitely be hiring Angie & Co. in the future, long before moving day!

They were extremely professional, responsive and provided excellent service. We use them for a deep…read moreclean on our house to prepare for putting our house on sale and they truly did an immaculate job. I would use 10 out of 10 times highly recommend!!!

We used Janify to clean our carpets in mid-February. Janify was on-time for our appointment, did an…read moreexcellent job, was an overall great value. From setting the appointment to the walk-through once finished, Janify showed great customer service throughout the entire process. Not once did I feel pressured to add a service or sign any type of service contract for future appointments, like with some other larger companies. Overall, my wife and I were completely satisfied with Janify, and I would highly recommend Janify to anyone in the Knoxville area!

Janify is a very professional local company that I would highly encourage anyone to try them FIRST…read more Other companies that I quoted had promotions but were not true when you actually add the number of rooms, everything was extra charges, etc. including moving furniture. Janify was courteous, clean, and friendly. They both arrived on time and were very careful with equipment not damaging walls on other furniture. Absolutely recommend them and my sister in law is waiting for their information from me today because of my comments about how new the carpet looks. We do have two small dogs and one of the "boys" seems to mark some areas of the carpet. Those stains are gone as well. The carpet is damp but drying nicely. Do yourself a favor and try Janify....and then recommend them to your family and friends. You'll be glad you did. Glenda B.

We had them come out and do a deep cleaning and wow. Nyiella was here all day and she is amazing…read more My house is so clean and smells wonderful and fresh. Mike was who my husband spoke with and he is just a nice guy. I highly recommend this cleaning service .

I love this company. They work really hard and they are very professional and accommodating!read more

They have been cleaning for me for about three months and I have no complaints. In fact, I'm very…read moreimpressed with how thorough they are- cleaning light bulbs!?!?! My house smells as clean as it looks when they leave. They helped me shoo a chipmunk out of my house today like it was an everyday occurrence for them. I have a feeling I'm going to employ them for a long time as I really appreciate their attention to detail EVERY TIME. They are professional and kindhearted.

Meredith and the team are the best - extremely detail oriented, reliable, great communicators, and…read moretrustworthy (and a fair price). We've been lucky to have then cleaning our house for two years and it has been a big relief for us (we struggled to keep up with cleaning with kiddos and life.). Recommended.

Meredith and Simply Detailed have been a huge help for our family. she is meticulous, hardworking,…read moreand has wonderful communication. When needed we are able to ask her to pay a little extra attention to certain areas of the home, and she is always flexible and happy to accommodate. Her prices are so reasonable, too. We have times we stick with her standard offering, but have also scaled up when needed. We highly recommend Simply Detailed!