I was very nervous about live in care but decided that my dad being at home would be better for him…read moreand ultimately give him better care than a nursing home. The agency came highly recommended by others that used them. My dad received the most amazing care from Gladys who works for Commonwealth. In addition, the agency was extremely responsive w/extra help we needed with my dad on a moments notIce. They made the last six months of my dad's life the most comfortable for both him and me. I am extremely grateful for the unbelievable care he received.

We signed up for them hoping the cheapest price allows us to save some money and get good care for…read moremy mother-in-law. What a mistake! One more time - you get what you pay for!!! There was a lot of turnover, and caregivers were quite incompetent unable to perform simple tasks or simply follow directions. The owner Scott is a nice guy but there is nobody else there who deserves our respect.

I hired Preferred Care last fall and worked with one home health aide who worked for me for about 6…read moreweeks, before SHE STOLE MY CAR AND TOTALED IT in a wreckless accident! The company failed to perform an adquate reference check on this person, who had no business caring for older, sick, and vulnerable seniors. The "background check" done for this perpetrator was careless and incomplete. I, myself, just had to Google their name and address to uncover 2 ADDITIONAL previous arrests, which should have caught the owner's attention and prevented him from hiring her in the first place! Preferred Care was irresponsible for placing her in my home. I plan to take them to court if they fail to settle their debt with me. Wendy M.

Preferred Care at Home (PCAH) is everything I could ask for in a major time of need! When my…read more81-year-old father needed to undergo emergency heart surgery a few months ago, I was suddenly scrambling to find qualified and caring in-home support services to support him as he slowly regained his post-surgical independence and mobility. I made several calls based on online searches and reviews, but Brent at PCAH stood out immediately as being above-and-beyond typical in-home services. He responded to my inquiries immediately (within the same day, while I was waiting in the hospital during my dad's operation) and he spent time with me, both on the phone and in-person, patiently gathering information about our specific family situation and needs. I felt, and still feel, like he really understands my concerns when it comes to finding the right care for my father. He took the time to meet my father in the hospital and pair us up with the RIGHT caregiver - someone who would encourage my dad's recovery and provide companionship in a deeply vulnerable time. The PCAH caregiver Brent found for us is an absolute angel - a bright light in what could have otherwise been a horrific time for our family. She treats my dad and our family with so much kindness and respect - they cook together, they pray together, and I can see my dad's confidence and mobility improving steadily with her support. He looks forward to her visits and she allows me to return to my own work/life with the peace of mind that my dad is well cared-for when I'm away. In addition, as my dad continues regaining some independent mobility and our care needs shift, PCAH has been extremely flexible and easy to work with in adjusting our caregiver's schedule. I recommend PCAH to anyone who wants to support their aging parent in a home-setting. I cannot thank PCAH (and Brent) enough for taking so much time and care to help us out.

After the second caretaker left her shift with immobilized, bedridden patient without help -- I…read morehave to downgrade them to one star. They suck, even without a hefty price tag. I'd never hire them again.

I was hospitalized in July 2018 and needed home care when I returned home, alone. My caregiver…read morearrived on time, was helpful, experienced, and kind. I was afraid of passing out or falling, and she was there throughout the night, ensuring that I was comfortable. The office staff was responsive and professional. Thank you for providing such good care. -S

I can't say enough good things about Always Here! From my very first interaction with Brooke to…read morethe aides they send us. They are professional, thoughtful, caring. We have worked with Always here since early 2020 to assist my 101 yr old mum. She gets around well for her age, she has become quite forgetful and needs more and more assistance. They have been able to scale up and down very quickly depending on our needs. The support helps my mum and my sister, the primary caregiver. The service is costly, but we are getting what we pay for. Thank you to the team!!

Always Here is exactly who you want taking care of your family. We tried a different home care…read moreservice before Always Here, and the difference was astonishing. Brooke (President) and Katie (Case Manager) were compassionate, flexible, and helpful. They found ways to increase the number of care hours when my mother's condition worsened suddenly. They helped continue care safely when my parents were exposed to covid by another care service. And the caregivers they engaged were more than caregivers. They became friends and family to my father, which was especially meaningful at a time when everyone is isolated due to the pandemic. I highly recommend Always Here!

I would not hesitate to recommend Everlight Home Care. Everlight provided care for my mother who…read morewas 90+ and suffered from dementia. The staff was competent, caring, compassionate, friendly, and incredibly patient and understanding with an elderly person who could at times be quite challenging. Joyce, the manager we dealt with, went out of her way, not just handling the scheduling but also making visits without charge and finding ways to make my mother feel better and take better care of her. She was extremely available on the phone and able to make last-minute changes as needed. I was consistently extremely impressed with the combination of professionalism and genuine affection that everyone at Everlight brought to caring for my mom. Thank you!

Connected Home Care staff have worked hard to provide quality care for my mother for several years…read more My mother has dementia and needs total care. The individual aides take their responsibilities personally and become attached and develop genuine feelings for my mother. It's reassuring to me that they care about her.

We have used Connected Home Care for our mother's care for almost 2 years. Dealing with an elderly…read moreparent that needs help is hard and Connected Home Care has been a great help in navigating our mother's care. They have provided us with help on a consistent basis and have been flexible in adjusting aides to meet our mother's needs and preferences. Yohanna and crew are quick to respond and always attempt or answer concerns and question. We recommend Connected Home Care for your home care need!

Prompt professional service. This program is a lifesaver. If you are caring for someone on…read moreMassHealth or Medicaid it is highly recommended.

I can't say enough good things about EntyreCare. I'm now living and working remotely in Boston…read morewhile caring for my grandmother, who needs 24-hour assistance at home. If it weren't for EntyreCare, she'd have to be in a facility -- but thanks to them, she's able to stay comfortably in her own home, and I can be there with her. From my very first conversation with Katie (who BTW is amazing -- so kind, patient, and genuinely helpful!!!) to working with the nursing and care team, every step of the process has been smooth and supportive. They're always quick to answer questions and help with anything that comes up. This arrangement has been life-changing for both of us, and I'm so grateful for the compassionate people at EntyreCare who make it all possible.

Yes Five Stars. Not given lightly. My father first used this company because of a friend's…read morerecommendation a year ago. He had just had a pace-maker installed and needed help at home. Complete Private Home Care sent out various people to handle everything we needed, carefully following his Primary Care Physician's list. This included an initial consult with Sue and then Danielle the nurse in charge of all the other aides and therapists. I know their names because I had to use them again after my father ended up in the hospital again this time with pneumonia. I didn't have much experience with home health workers when I hired Complete Home Health. However because of my age (mid 50s) I have had too much experience with my friend's parent's aides and assisted living situations. Also I had to oversee aides in Texas for my grandparents. So while I had not personally hired but one aide before (freelance--without an agency--also a friend's recommendation) I do feel able to award those five stars. What sets them apart? First they are very professional. I think perhaps because they are a smaller company, they are on top of each of their clients. They always knew who I was, and who my dad was and which workers were involved in his care. The co-ordinator Jon has a handle on all the clients. Next, the Administrative nurse has a great list of caregivers she can call upon. My father had problems swallowing and was prone to inhalation pneumonia, the therapists helped him learn strategies for eating. Physical therapists taught him to get him up walking again, home assessors came for safety. Further, they took a huge load from my shoulders by communicating with my father's Primary Care Physician at Harvard, so I did not need to still be in charge of all that on top of all the rest I was in charge of. Finally, all the people were loving and I never worried someone would steal from us or hurt my dad. They demonstrated far more patience than frankly, I had left in me. They suggested intelligent solutions to home problems such as different pill containers, cutting back shrubs for ease on stairs, removing certain roll around chairs, etc. They responded Immediately, and were able to be at the house within 4 hours of suddenly learning he was being released from rehab. When I was forced to hire them for out of pocket 24 hour care, they were able to make this far more affordable by charging for blocks of hours. Because we had installed 2 Drop-cams we could see that the 24 hour aides were never more than 20 feet away. This is a fabulous company. Hire them and feel safe. If you are like me, you need it.

Complete VNA was unbelievable. They cared for my dad with the utmost professionalism and…read morecompassion. I am a registered nurse, and I was blown away with the level of communication with my family and the quality of care. I'd recommend them to anyone. Awesome agency!