Excellent product and fantastic team. Many people talk about "customer service" but these folks…read morelive it. Hired The Door Centre to install a double door and massive window above it about 15 years ago. Did a fantastic job with a quality product that was reasonably priced. Fast forward 15 years, and one of the latches on the double door broke. Contacted The Door Centre and spoke with Rick. He got me a replacement part quickly and gave it free of charge. It's not the "free" that impressed me, it's the authentic appreciation for their clients!

Definitely not a good experience overall…read more The sales experience was excellent. Very friendly and helpful. They were glad to take my money, however the post sales experience was terrible. 2 major problems. First, upon door order I was quoted a 2 week delivery time however doors did not arrive until 5 weeks. No real responsibility taken other then to pass the blame to the door manufacture. Secondly, when the doors arrived, the frame they supplied did not fit into my roughed in opening. The frame width was 58.25 inches however they told me upfront to rough in a 58 inch opening as I ordered 2 26 inch French doors. This wouldn't have been a big deal if the doors had arrived on time as I was still at the framing stage however since they were 3 weeks late I had already finished the drywall, mudding and painting as I could not hold up the project for the late doors. When I called them to discuss it, Rick ( I think that was his name) took zero responsibility for the problem and essentially told me 'tough luck'. When I pushed it further and told him that I had built the framing to EXACTLY their dimensions, Rick told me it was my fault for not giving extra space and that if I wanted to avoid this problem I should have hired a contractor to do the work. I suggested to him that he send someone down to fix up the problem but he would not do that and said he would not spend any money to fix this problem. When I suggested he take the doors back and order smaller doors that would fit he said he would not do that because he would be stuck with the doors and out of pocket. The call ended with me telling him that I was going to post my experience to the internet so all could read it and he then threatened to sue me if I did. I would not suggest doing business with this company. I had planned to buy and have them install a very nice extra wide front doorway and glass in the spring (probably $6K) but obviously that wont happen now. In retrospect I assume that they probably didn't account for the 1/2 inch wooden divider between the 2 french doors (not sure what its called) when they gave me the sizes to frame in. Sounds like something pretty straight forward for someone in the door and window industry. To fix my problem I needed to rip the drywall down and cut out the stud on the one side of the doorway and move it over, re-drywall, remud and repaint. Ugh.

terrible service by Johan. didnt show up for an appointment and then tried to gaslight me because…read morehe had a doctors appt. Really unprofessional

Worked with this company twice before and had a very good experience. More recently it was…read morehorrible. I ordered carpet for my sunroom. It needed to be fade resistant and the sales person told me that they had a roll on sale and I liked the colour so I accepted the deal and paid the deposit. When the installer came I noticed right away that there were wide stripes in the carpet that looked to be lighter than the main carpet colour. I called right away and reached the lead installer. I sent a photo and he said, 'what am i looking at?'. The stripes are wide, about 3 inches each and the whole width of the carpet, kinda hard to miss. He said the salesman would come and inspect it. That was Monday. I have called, emailed and no one will respond. Now it's Thursday and I think that's it for service from Carpet Deals.ca. Please beware, it looks like I was duped.

Quality work at reasonable prices. Brian came and picked up the lamps, dropped them off a few days…read morelater. He is polite, ,restored the trilights and even threw in an LED trilight bulb. I can't recommend his service highly enough. I'm an older customer and he made this experience trouble free.

Good experience overall. Reliable and did a good job fixing my lamp in a timely manner. Would…read morerecommend to others.

Extremely Unprofessional and Disrespectful Experience - Avoid!…read more My experience with Hamilton Home Services was extremely disappointing and unprofessional from start to finish. I scheduled an appointment with the service provider and cleared my schedule in anticipation of the job. However, he did not show up at the scheduled time. I waited for over an hour, and only after I followed up did he casually mention that he wouldn't be coming -- no advance notice, When he finally responded with a quote after a week, I wasn't able to reply immediately as I was unwell and 7 months pregnant. Instead of showing any professionalism, he sent me a message accusing me of not being serious and told me not to use the site again unless I intended to respond on his timeline. I found his tone rude, uncalled for, and completely unprofessional. Instead of owning up to his own lack of commitment and delays, he flipped the blame and tried to shame me for not responding quickly enough, despite his own week-long silence. To top it off, when I voiced my concern, I received a sarcastic "have a great day" message that only further reflects his lack of basic customer respect. I don't care what "great reviews" he boasts about from other customers -- my experience was completely negative and I wouldn't recommend Hamilton Home Services to anyone. If this is how they treat customers -- especially someone whom they already inconvenienced by their no-show -- then they don't deserve to be in a customer-facing business. Save your time, energy, and dignity -- look elsewhere.

I reached out to David for some help with my front door and he fixed it the next day! Very friendly…read moreand knowledgeable, and upfront about costs. I definitely recommend calling him if you have anything around your house that you need help with!

excellent customer service excellent technician very knowledgeable. Very affordable would…read moredefinitely recommend 10 out of 10.

We are very happy with the new porch, gate, and fence repair that we recently had done. James was…read moreexcellent to work with as we scoped out what was needed, and their team did excellent work, with great attention to detail. We would happily hire them again.

I've called Apollo Electric to do some work at my house but I'm very disappointed in what I…read morereceived. I had some trouble with my switch and Zvanko wanted to charge me $300 to replace it, which I later looked up was only $5 switch!!! He was very rude and disrespectful! Please avoid him at all cost!

Some people will focus on Zvonko's credentials : he's a master electrician; the cost conscious…read moreamong us will focus on his price : his fees are a bargain for the quality of his work - you get MORE than you pay for. I would like to point out Zvonko's attention to detail . I am all about safety and Zvonko does it right. I have the peace of mind that my electrical is SAFE and he planned for issues I didn't even foresee. He came up with creative solutions to make my project BETTER.

So disappointed. We have been purchasing tile at Eden Tile-It for nearly two decades and have…read morealways been happy with both the products and the service. Unfortunately, this was not our experience this time around. We ordered 14 boxes of tile based on the display board in Eden Tile-Its' showroom (see photo). When we opened the boxes nearly 70% of the tile had no pattern on it whatsoever and those that did had very little veining (see picture of one of the boxes). There would be no way that the look represented on the display board could be recreated with the product we received. When I contacted Eden Tile-It. The manager, Brian, insisted that this was normal variation of product. It is not. It is deception. I understand that some tiles are going to have more veining than others and that some tiles, based on the display board, might even be completely white. However, 20-30% (as opposed to the 70% we received) of the tiles on this display board are plain white and the ones that are patterned have much more veining than any of the tiles we received. This is very misleading, and given that customers are paying up front to order a product based on these display boards, dishonest. Customers should be able to trust that they will be able to recreate the look on these boards. I felt sure that Eden Tile-It would make this situation right, but they did not. Saying only, "That's just the way it is." The tile was returned but at a 15% restocking fee and the manager seemed ill equipped to handle a situation where a customer was not receiving what they paid for. Brian made no attempt to fix the situation, blaming the supplier and insisting the product we received was acceptable. It was not. I have recommended Eden-Tile-It to many friends, family, and even contractors over the years and have even taken friends into the showroom to help them choose tiles for their renovations. Based on this experience, I will not be recommending them again, nor will I be purchasing anything from them in the future. Go elsewhere. There are plenty of other suppliers that will treat their customers better

Beautiful showroom and excellent service! Hours are great…read moreand lots of installation materials in stock.