Sean took a lot of time to explain all of our options and went as far as telling us what we should…read morechange with our previous insurance company if we stayed with them. We chose to go with him because of the time he spent really looking at our situation and working with us. I highly recommend his office - everyone there has been super friendly!

I have had car insurance, homeowners insurance and other kinds of insurance in the US for more than…read more13 years. During that time I have met and interacted with more than a dozen insurance agents. Sean Steimel is by far the best insurance agent I have had the pleasure to work with. He's incredibly professional, thorough and takes the time to explain and understand your true insurance needs. He's the first insurance agent that has actually sat down with me to explain insurance coverage that I had and didn't need and the insurance coverage that I needed and didn't have. Don't look any further as Sean is hands down the best insurance agent you can ever find.

Truly awful. I asked for an estimate, didn't like it, and now I'm getting both bot phone calls and…read moreemails, urging me to call them. The bot texts come from various number, each of which I've blocked and reported as spam, but they keep coming.

This is the first review I've ever bothered to write in my entire lifetime, which should say…read moreplenty. I made the mistake of landing on their radar while shopping for insurance. I responded to Jesse's initial pre-generated email to me along with my current policy limits. I wanted to be able to compare apples to apples with my existing coverage, yet never heard back from an actual human via any medium. Instead, I've been getting blasted with prerecorded calls from "Jesse" so many times per week I've lost count--and it's been going on for over a month. Blocking the number? Useless. They just call from a new number every time and leave the same prerecorded voicemails over and over again. How this guy has glowing reviews on the Farmers website is beyond me. Farmers has to be filtering out negatives, because there's no universe where this level of spam earns praise. Do yourself a favor and look literally anywhere else for insurance, because Jesse Dryer seems more interested in robo-calling the entire planet than actually helping or responding to prospective customers. I, on the other hand, went with another insurance agency for my home and auto. One that replied to my emails and checked in on my progress in a non-pre-generated or insanely scammy and pushy way. Jesse, maybe try a real, human, personalized sales approach. Who knows, you might even gain customers instead of being the Saul Goodman of the insurance industry.

As a business owner it is very important to have insurance information and certificates of being…read moreinsured, business liability insurance, vehicle insurance, workman's comp, and on and on. Sean and his office staff have always been great when we have insurance problems or need information. I would not hesitate to recommend him highly and we remain happy satisfied customers.

My car was ran into while parked in my driveway. I asked for advice from these people who provide…read moremy insurance. They were so unhelpful it was comical. The front desk lady seemed like she had no idea what I was describing. She said "i dont know what you can do" like she had never heard of a collision happening!

Most professional and down to earth Agent you will find out there…read more Adam will go to the ends of the earth to get you the exact coverage you need. If you have been looking for an Agent the buck stops here.

Agency provides poor customer service. Does not return phone calls or respond to voicemails. I had…read morebeen a customer for 23 years. Never had a claim but when I had my 1st one was a horrible experience. Had to escalate from a local level many times due to non responsiveness. DO NOT RECCOMEND! Also saved about $800 switching so I found out they were way overpriced.

A couple of years ago I went from Geico the 360 and saved a considerable amount. It never occurred…read moreto me to shop the rate again because I liked my agent. I met Eric out riding bikes and sent him my details. Honestly did not expect a competitive price. He added an umbrella policy, increased my coverage, and still reduced my annual cost. He also helped me move vehicles between business and personal policy so that we are covered better. Finding a great price is nice. Having an agent that knows what he or she is doing is priceless. Having both is AMAZING

This office sold us a Home System Protection policy with our homeowner's insurance, however, when…read moreour hot water heater ruptured, the local office referred us to the national claims office, the intake coordinator referred us to a claims adjuster that couldn't tell us how to use the policy, or how to file a claim under this special Home System policy. After enrolling in this policy, we never received information about this policy or coverage in the mail, nor is documentation available online. We're approaching a week without hot water and still haven't been able to speak with anyone about what we need to do to move forward. I asked Eric's office if we could cancel the Home System Protection policy for a credit back, since we are unable to successfully use this policy, and was told we would need to cancel our entire homeowner's policy. When I asked the local office and the national claims center for documentation on this policy, they cannot provide any, including, how to file a claim. How are they allowed to sell a policy they can't provide documentation on? Out of complete frustration, we have cancelled the claim and will pay 100% out of pocket for a hot water heater versus getting the run around. One claims agent rudely stated, "at least you have water, it could be worse, you can still take a cold shower." DO NOT BUY the Home System Protection policy through State Farm.

An incredible agent and team that is attentive, kind, and helpful. Insurance (and the situations…read morethat require it) can be tough to navigate, but they make it a little less daunting. Highly recommend Rick and his team!

Helpful, responsive, caring, affordable! Rick and his team are caring and go the extra mile.read more

We just finished a review of our home and two auto policies after not looking forward to doing that…read morefor quite a while. Jeremy did a great job of explaining the issues using terms and examples we could understand. We felt good about the process and are now more comfortable with the coverages we now have!

Ken was amazing! He was able to get my policies switched from Nevada and made the whole process…read moresimple! Thank you for being great!

I went into Give Tina Dangler my new address and debit card and make a payment and she didnt put me…read moreback on auto pay with Kemper. She got my address wrong and i never got a notice in the mail. I got in a wreck on Thankgiving which totalled my truck now im being sued for 6000 dollars in restitution. My life is officially over. I will be living on the streets now.

From the owner: Insurance from preferred customers to high risk.read more