Chance is a very nice guy who talks a fantastic game. On our first consultation he sounded like he…read moreknew the process well and gave some solid advice. His crew were also extremely good guys. Chance was always there to answer my text and or emails. However, the work itself was awful. Everything from the kitchen was suppose to be individually cleaned and placed into a box due to the toxicity of the fire smut. However everything was just tossed (literally) into boxes. Broken glassware among other things. Some items were just placed in random spots in the garage. I've been finding them for 4 months now. Nothing was cleaned well, most items still had the powder from the fire extinguisher. Staples were left in the wall, crown molding was damaged, paint was damaged from the tape used, and the adhesive was left on wall & floors. After everything was said and done, the toxicity test still showed an elevated level. All that being said, when I contacted a claim adjuster they said they heard of fides, and he does great work, just not for fires. Which was my experience.

Can't say enough good things about Fides Restoration! We had water damage to the floor of our Port…read moreSt Lucie home. Chance the owner was very timely, he assessed the damage, checked humidity levels, investigated the extent of mold, removed samples of the flooring material for further testing and coordinated with our insurance company on our behalf throughout the process. He and his team removed the old flooring and prepared the house for new floor installation. Chance also managed the sub-contractors during installation and final cleaning. In ancient Roman religion, Fides was the goddess of trust, faithfulness and good faith. Fides Restoration excels in each of those categories - a veteran owned company and a job well done! Thanks Chance!

Jon and his crew are top notch (pun intended). I could write a novel about all the ways they are…read moreabove and beyond any level of service in Florida but I'll do my best to keep it shorter... but only slightly. How did I meet them? My neighbor had a pipe leak that they were working on and thought it might be best to check the neighboring units in case they were impacted (my HOA didn't tell me they did). Top Flight came over and tested and I had significant moisture. They were so empathetic to my situation and worked around my schedule to come in and set up fans. Their staff (Britney stands out) is ON TIME and COMMUNICATIVE (which no one is in Florida). They were clear with communication, patient when I was stressed and went above and beyond what they needed to in order to ensure my home was in good shape. They didn't just stop when their work was done. Jon spent hours on the phone with me guiding me on how to deal with insurance and even put me in touch with a phenomenal construction company who provides the same level of white glove service. Given how long fans had to be in my home the staff became family. I had a lot going on and was comfortable enough to leave my door unlocked so they could come and go as they needed since I knew they were going above and beyond for me. The Top Flight team became family. I always stocked the fridge for them and made sure they were hydrated... It's rare that you are said when a service team is done in your house but I actually missed seeing them every day. On top of how timely, polite and communicative they were they also were extremely careful in the home. They left everything cleaner than when they arrived and were just such a pleasure to be around. They always were optimistic and happy and made a stressful situation far more manageable. I know my neighbor and I still plan to do a BBQ with the staff because they just became that integrated in our lives. Simply put they saved me... from stress, money and whacko contractors who don't respect your time. I am forever in debt to them and would recommend them to anyone!!! Thank you Top Flight!!!

Responded Immediately, Worked Well with plumbers and others, provided what was needed for…read moreinsurance, Planned with well with me on how to go about the work. Did work beyond the estimate and stayed within budget. I live out of state, I asked the plumber who responded to the leak who he would recommend and Jon / Top Flight was it. I called- they responded quickly,and came the next day after consluting with plumbers and me to save the weekend/overtime charges. His crew communicated well with me, took needed pics, came back to get info for the insurance company Jon and his office team were easy to work with and I trusted everything they did. The contractor I hired to complete things was complimentary of Top Flights work too.

They caused a mold issue in my home. Entrusted came and ripped out the vanity in my 1 yr old…read moredaughter's bathroom that was infected with mold. We only ever had mold issues inside her bathroom vanity and never smelled mold anywhere else in our home besides that room. They charged us $5,000 that we could not really afford, ripped out the vanity, DID NOT seal off the HVAC system, left moldy items that were inside her vanity IN HER NURSERY and ever since we have had a mold problem. Our house and most of our clothes smell like mold and we do not have the money to fix it now. It spread through the air vents from her bathroom because they did not do their job properly. I am in tears writing this because I am so scared for my little girl's health, as something like this can cause lifelong damage to her lungs and we cannot afford to do anything about it. I already have air purifiers in our home on full blast 24/7 and they do not help.

Wow! ENTRUSTED has been terrific! Water Mitigation is something we dread. And thankfully there are…read morethe folks at ENTRUSTED. From the first call to moving equipment out, every person was skilled, thorough, kind, considerate, ... Each person explained the process, what to expect, and when to expect it. They were always on time. I never had to wait. They were in and out exactly like they said. ENTRUSTED. The perfect name.

They managed and coordinated the entire project form start to finish. They employed all the…read morerequired and advised equipment and techniques that we would not have know about prior to this severe mold issue. I was impressed to hear from the professionals who were performing other work that the remediation had been really well done. They kept us well informed at every step in this otherwise traumatic process.

And Add a half star!…read more Being a contractor myself and working my whole life I would recommend Bernhardt Restoration for any of your home or business projects. I contacted Bernhardt after a short trip to Florida in July. Bernhardt had painted my neighbors home and it looked great so I got an estimate from them. My winter home was in dire need of a paint job and I knew going in that there would be some extras added on as paint was scrapped off and exposed years of neglect. After talking with Mark Fales and going over his process I hired Bernhardt for the job. When anything Extra came up Mark called or texted with pictures of needed repairs. Having experience myself in this type of restoration and work we decided together the next best plan of attack. I was 1200 miles away. He got everything finished and sent a complete video from start to finish. The place looked great. When we arrived in Florida the house was beautiful. Every detail had been covered and the added restoration work was completed and looked amazing. Mark and his crew left the place in pristine condition. They went above and beyond. I would recommend them to anyone. Chuck D

BioBusters provided excellent service clearing the mold in my home. All calls and emails were…read moreresponded to promptly. Cleanup was done after the work was completed. I am very satisfied with the professional and friendly service I was given. The price was reasonable for the work that was done.. I am recommending BioBusters to anyone having a mold or mildew issue.

Excellent and very responsiveness. They came to inspect and where done in no time. Very honest.read more

From start to finish Ken didn't miss a beat. He knew how important it was to me to get this kitchen…read moredone before our second child came into the world. He walked me through each step as he worked on them and always asked my thoughts before completing a task. You can tell he loves what he does by how well he pays attention to detail. He's a one man band and prefers it that way so that it is all complete and you do not have to wait on other people. We absolutely love our kitchen and can't imagine working with anyone else. He follows up with us and really builds a relationship. We look forward to working with Ken again.

Ken really cares about doing a good job and communicated with us through the whole process. We…read morewould absolutely recommend him to anyone interested in home improvement projects!!